Pro Lawn Care Etc., Inc., has been providing top quality work for homeowners and businesses since 2000. We specialize in high quality maintenance and irrigation.
This is a difficult review to write. My experience with their office staff & workers was positive. I would have recommended the company but for the estimator who made the wrong recommendation and scared me into accepting it, and the manager who refused to acknowledge the validity of my complaint or offer any remedy whatsoever. I contacted them for an estimate on trimming 3 overgrown trees and doing some minor landscaping work. Their estimator, who seemed like a nice enough guy, frightened me into believing that the tree roots would soon grow so large that they would compromise the patio and possibly even the foundation, and that the trees might fall on the house. Afraid of dire consequences if I did not follow his recommendation, I agreed to have the trees removed. Because this company already provided services to my community and thus was a known entity, I did not get another estimate. And because they were professionals, I relied on their advice. Please learn from my mistake and do not do the same. I learned after the trees were removed that the fear the estimator created was unfounded: that type of tree grows small, shallow roots, and only poses a threat of toppling over if not trimmed. A little internet research, once I knew the name of the tree, confirmed that. Our County required that type of tree to be planted when the house was built. In other words, the trees did not need to be removed, and any risk of falling over would have been mitigated had the company done the work I asked them to do to trim the trees. Now I am out a lot of money for the work plus tips to the workers, and I still, have to spend more money to replace perfectly good trees that should still be here. When I contacted them about this, they stuck to their story that the trees/roots were a risk and refused to do anything about it. I simply cannot recommend a company that, whether innocently or intentionally, makes a mistake and then refuses to make it right.
Rating Category
Rating out of 5
quality
4.0
value
0.5
responsiveness
3.5
Marge R.
09/2022
5.0
Very polite. Quite knowledgable about sprinklers. Highly recommend them.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Richard S.
09/2022
5.0
Easy to work with. And helpful.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
stephen s.
08/2022
4.5
very good and technically excellent
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
4.5
Yes, I recommend this pro
David P.
08/2022
1.0
Thay never contacted me.
Rating Category
Rating out of 5
Judy and David E.
06/2022
4.0
The tech did a careful and comprehensive survey of the system. The problem is still present but his analysis was helpful.
Rating Category
Rating out of 5
quality
4.0
value
4.0
responsiveness
4.0
Yes, I recommend this pro
Diane A.
05/2022
2.5
So far I am not really impressed but I hope to gain more experience and get a good experience.
Rating Category
Rating out of 5
quality
2.5
value
2.5
responsiveness
4.5
Debra H.
04/2022
5.0
They did a great job. I am going to use them for another job here soon.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Daniel P.
04/2022
4.5
Did a good job and Guaranteed their work 3 months later