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Home Depot

Roofing, Hardware & Home Improvement Stores, Window Treatments,

About us

We're here to help you do more. Provide the know-how you need. Give you the resources to get it done. Unleash the doer in you.

Business highlights

32 years of trusted experience

Services we offer

Home improvement & hardware sales, tool & truck rental, & key cutting

Reviews

4.126 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
46%
4
35%
3
12%
2
4%
1
4%


Rating CategoryRating out of 5
quality
4.3
value
4.2
professionalism
4.3
responsiveness
4.3
punctuality
4.2
Showing 1-25 of 26 reviews

judy L.
06/2017
5.0
appliance sales
  + -1 more
It was great. They let us know when they were going to have their sales, because it was a difference of paying $3500 for a refrigerator, and I only paid $2300 for mine. It was a tremendous deal. There were two people that helped with the service. The sale did not take very long and I had a Home Depot credit card. They were very helpful. There is a person in that section all of the time and so that's mainly what they deal with. They were informative and professional. It's a nice double door. You push a little button that separates so you can get your milk without opening the whole door. We go there frequently.
Description of Work: We purchased a refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,300

Douglas Q.
10/2015
5.0
roofing
  + -1 more
unknown
Description of Work: We are just at the point of consultation but are using them for previous work.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
punctuality
4.0

Yes, I recommend this pro

marie F.
08/2014
4.0
roofing, home improvement stores
  + 0 more
They agreed it would be done within a day and a half, but the subcontractors took a week. They were supposed to have team rip everything off and then another team to replace it. The subcontractors ended up ripping off my roof, working until dark so they couldn't see, and one night they just covered the exposed roof with tarp but this created two more leaks as they didn't pack it down properly. I had to have the spackling replace. They offered to do it, but I refused to have them in my home. Home Depot did a great job of contacting the subcontractor to fix everything, but it was just one big mess. My advice, please make sure to investigate any subcontractors these large companies hire for your projects.
Description of Work: I went through Home Depot to replace my roof.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0

$11,000

Patricia S.
06/2014
5.0
roofing
  + -1 more
After an exhaustive search, I selected Home Depot to install my new roof. They were thorough, explained all the details and answered my endless questions. During their visit I realized I would rather pay a little more for the peace of mind that they would stand behind the product and the workmanship for the life of the roof. When it comes to remodeling the other rooms in the house I would use Home Depot again in the future.
Description of Work: Signed a deal for a new roof.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,747

Ron S.
02/2014
1.0
roofing
  + -1 more
It has been over two months and I still don't have a dryer. It goes..send a part, wait for 10 days for a technician to install it, whoops back part, send another part, wait another ten days.....Im on the 6th part and 3rd technician. Never going to buy any appliances from Home Depot that they don't support immediately.
Description of Work: I purchaseed a Whirlpool clothes dryer that broke in six weeks. Home Depot sold me an extended service contract but takes no reponsibility for the 1st year and says it's the manufactur's problem. I have been without a dryer now for over six weeks and counting. I submitted two reviews to Home Depot describing the issues and they rejected both reviews so it would not show up on their review list.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
3.0
responsiveness
2.0
punctuality
2.0

$1,500

David L.
05/2013
2.0
roofing
  + -1 more
Home Depot had subcontractors come and put our roof on. It started leaking and it was leaking down onto our furnace. We had been told that Home Depot would have someone out here to kind of oversee the work and that never happened. So, we called them back out here. It took unbelievable amounts of calls to get them to come back out and fix it. It was unreal. The first time they came back there, the worker goes on that roof and puts this black tar stuff up there. It looked horrible. We called them back and he tells them they need to redo it and that was not the way it needed to be done and that it looked terrible. It's just an easy fix and it looks bad. So, the worker came back and my husband saw him going up to the roof with gasoline and the area was right over a gas furnace. It took a month or more to get it adequately fixed. I would go in and talk to people in the store. The only way we got them to fix it was to report them to the better business bureau. The people in the store were not helping us. No one was answering our calls. It was shoddy workmanship and horrible customer service. Even when it was fixed, the supervisor came out and he was pompous. We've had several projects done and we've spent a lot of money in the store. When we go there, everybody knows us. So, it's not like we were a nobody to them.
Description of Work: They re-did our roof.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
2.0
responsiveness
1.0
punctuality
2.0

$4,500

Patricia C.
02/2013
3.0
home remodeling, home improvement stores
  + 0 more
We wanted our bathroom remodeled so we decided to use Home depot again since our last experience with our kitchen remodel was very good. However they and quot;Home Depotand quot; were terrible with the following issues :- 1. Our initial order of supplies was mixed up to include too much floor tile and not enough wall tile - they switched the amount of those the start of the remodel was delayed. We had to load and take the items back to the stores for them to do the switch. They also did not include our bull nose tile which was on the list and again he had to make the trip to the store to collect them. 2. We bought and paid for the whole project from supplies to the contractor in one payment using our Home Depot credit card and about 2 weeks later the contractor discovered that Home Depot did not charge interest of the contract so this became another mess but luckily the contracting company did all the phone calling back and forth until they got that resolved - Home depot decided they were to blame and paid the missing interest themselves. 3. When the contractor was ready to install the shower door, it was discovered that it had not been delivered. The paperwork from the delivery was marked as delivered. Once again a trip back to home depot to complain about the shower door and to try to pick it up so that the job was not delayed any longer. When talking with customer service supervisor, we were met with attitude and told that it was delivered if it said so on the paperwork and there was nothing they could do about that. We took the said supervisor back to the shower door area to show them what it looked like and low and behold there was our door marked with the delivery paperwork. No apologies were given. 4. After the work was completed we had some unopened tile to return so off we went to Home depot to make this happen was was met with the same supervisor from customer service who had my husband hawl these boxes from one end of the store to the other because she did not know where these items should be returned.
Description of Work: A remodel of our main bathroom which included complete removal of all tile, bath, toilet and vanity, and all fixtures. Install walk in shower with custom shower pan. Tile all walls floor to ceiling and floor area. Install new toilet, new vanity and sink, all new fixtures. Paint ceiling and cupboard door. The contractor used to take care of this remodel were good.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$12,000

Sandy B.
08/2012
5.0
roofing
  + -1 more
My roof is extremely complicated and it's got a lot of dormers on it. I don't know how they could do it so much cheaper than everybody else. They did a great job. I would highly recommend them. I didn't have any problems, they were great.
Description of Work: I had cedar shakes, they ripped off the cedar and put down a 30 year composite roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20,000

Lewis K.
02/2012
5.0
home improvement stores
  + -1 more
I really love them. They always have what you want and they are always so friendly.
Description of Work: I got there quite often.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

06/2005
5.0
carpet installation
  + -1 more
HOME DEPOT CAME AT THE TIMES WE WERE PROMISED. THEY DELIVERED AND INSTALLED MY RUGS WITH OUT ANY PROBLEMS. THE WORKERS WERE ALL VERY PROFESSIONAL AND IT WAS GREAT THAT THEY HAULED THE OLD STUFF AWAY.
Description of Work: WE HIRED HOME DEPOT TO COME IN AND REPLACE THE RUG AND PADDING IN OUR DOWNSTAIRS, THEY ALSO REMOVED THE OLD STUFF.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

MARIAH R.
06/2005
5.0
home improvement stores
  + -1 more
OUR OVERALL EXPERIENCE WAS WONDERFUL. THE STAFF AT THE HOME DEPOT WERE VERY NICE AND EXTREMELY HELPFUL TO US. THEY HELPED ME TO MAKE THE RIGHT PAINT CHOICES FOR MY HOME.
Description of Work: WE HAD TO BUY PAINT FOR OUR KITCHEN AND THREE BATHROOMS FOR OUR NEW HOME. WE WERE EXCITED TO RE-MODEL OUR NEW HOME.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

TERI W.
06/2005
4.0
ceramic tile
  + -1 more
THE PEOPLE THAT CAME OUT DID A GOOD JOB. THEY WERE WELL INFORMED ON WHAT THEY WERE DOING AND ANSWERED ANY QUESTIONS THAT WE HAD ABOUT THE JOB. THE FINISHED PRODUCT LOOKED GREAT.
Description of Work: WE HAD OUR BATHROOM REMODELED WITH TILE ON THE FLOOR AND SHOWER STALL AND ALSO HAD THEM PUT IN A NEW TOILET.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$700

GINA D.
05/2005
5.0
wallpaper removal
  + -1 more
THE STAFF AT HOME DEPOT WERE VERY KNOWLEDGEABLE ON THIS PRODUCT. THEIR EXPERTISE ON IT MADE OUR OVERALL EXPERIENCE A LOT EASIER TO REMOVE WALLPAPER. I HAVE AND WILL RECOMMEND THIS TO ANY ONE.
Description of Work: WE PURCHASED THE PRODUCT CALLED 'DIFF' TO REMOVE OUR WALLPAPER FROM OUR BATHROOM. WE BOUGHT IT AND THE OTHER SUPPLIES NEEDED AT THE HOME DEPOT.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$24

GINA D.
05/2005
5.0
flooring contractor
  + -1 more
THE PRODUCT WAS OVERALL EXCELLENT. IT DIDN'T TAKE MUCH TO INSTALL IT AND THE END RESULT WAS BEAUTIFUL. WE LOVE THE STAFF'S EXPERTISE and THEIR KNOWLEDGE OF THE PRODUCT.
Description of Work: WE BOUGHT SOME WOOD FLOORING FROM THE HOME DEPOT. THE SELECTION WAS ABUNDANT AND THE PRICE WAS REASONABLE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

GINA D.
05/2005
5.0
hardwood floor
  + -1 more
WE WERE IMPRESSED WITH THE QUALITY OF THE FLOORING AND HOW EASY IT WAS TO INSTALL IT OURSELVES. I WOULD RECOMMEND THE HOME DEPOT TO ANYONE WHO IS LOOKING TO INSTALL LAMINATE.
Description of Work: WE PURCHASED LAMINATE FLOORING FOR OUR KITCHEN AND DINING ROOM. MY HUSBAND AND I INSTALLED THE FLOORING.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

SHARLEEN Y.
05/2005
4.0
window treatments
  + -1 more
THE STAFF WAS VERY KNOWLEDGEABLE, WE HAD TIMELY DELIVERY, EXCELLENT QUALITY OF WORK AND WILL DEFINITELY ORDER FROM THEM AGAIN. OUR BLINDS WERE, OF COURSE, CUSTOM ORDERED AND WELL PRICED. WE WERE GIVEN EXCELLENT CUSTOMER SERVICE.
Description of Work: WE WENT TO THE LOCAL STORE TO HAVE CUSTOM ORDERED WOOD BLINDS DONE FOR OUR HOME.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$430

SHARLEEN Y.
05/2005
4.0
decks
  + -1 more
WE RECEIVED EXCELLENT CUSTOMER SERVICE, KNOWLEDGEABLE STAFF, AND TIMELY DELIVERY. MIKE WHO TOOK OUR ORDER WAS VERY EXPERIENCED IN HIS JOB AND MADE US COMFORTABLE IN KNOWING WE ORDERED THE RIGHT PRODUCT.
Description of Work: WE WORKED WITH THE LOCAL HOME DEPOT TO HAVE A CUSTOM ORDER DECK DONE FOR OUR HOME.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$2,153

SUSAN W.
05/2005
5.0
equipment rentals
  + -1 more
I WAS ABLE TO MAKE ARRANGEMENTS FOR RENTAL OF THE LAWN EDGER IN THE MORNING AND USE OF IT THAT AFTERNOON. THE EQUIPMENT WAS CLEAN AND IN GOOD WORKING ORDER.
Description of Work: WE WERE IN NEED OF EQUIPMENT THAT WOULD HELP US TO EDGE OUR LAWN. WE WERE ABLE TO FIND THIS WITH THEM.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$19

LARRY D.
05/2005
4.0
hardwood floor
  + -1 more
I WOULD DEFINATELY USE THIS COMPANY IN THE FUTURE FOR ADDITIONAL HOME IMPROVEMENT PROJECTS. THEY WERE NEAT AND ON TIME AND DID A GREAT JOB. MY NEW FLOORS LOOK BEAUTIFUL.
Description of Work: WE RECENTLY HAD OUR KITCHEN AND DINING ROOM REMODELED AND HAD NEW HARDWOOD FLOORS INSTALLED BY THIS COMPANY. WE ARE VERY HAPPY WITH WHAT WE CHOSE.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$750

JULIE H.
05/2005
4.0
home improvement stores
  + -1 more
THE STAFF AT THIS COMPANY ARE VERY INFORMED AND KNOWLEDGEABLE EMPLOYEES. THEY HELPED WITH MY PROJECT OFFERING NUMEROUS SUGGESTIONS AND TIPS TO MAKE IT EASIER FOR ME.
Description of Work: I NEEDED TO HAVE THE INTERIOR OF MY HOUSE PAINTED. I PURCHASED MY PAINT AND ALL MATERIALS AT THIS STORE AND SPOKE WITH SEVERAL OF THE EMPLOYEES REGARDING PRODUCTS.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$200

BETTY L Y.
05/2005
4.0
fencing
  + -1 more
WE WERE VERY HAPPY WITH THE QUALITY OF THE MATERIALS AND THE PROFESSIONALISM OF THE EMPLOYEES OF THIS COMPANY. THEY COMPLETED THE JOB QUICKER THAN THEY ESTIMATED AND WE WERE PLEASED.
Description of Work: WE PURCHASED A NEW FENCE AND HAD IT INSTALLED BY THE STAFF AT THIS COMPANY. THEY INSTALLED THE FENCE AND GATE ON THE PROPERTY.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$1,000

WENDY B.
05/2005
4.0
window treatments
  + -1 more
WE WERE VERY SATISFIED WITH THE INSTALLATION OF OUR BLINDS BY THIS COMPANY. THE REPRESENTATIVES WERE EASY TO WORK WITH AND THE STAFF WAS VERY PROFESSIONAL. I WOULD USE THEM AGAIN IN THE FUTURE.
Description of Work: WE PURCHASED WOOD BLINDS AND SHADES FOR OUR HOME AND HAD THEM INSTALLED BY THE DEPARTMENT THERE.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$500

TERESA B.
05/2005
5.0
flooring contractor
  + -1 more
HOME DEPOT SCHEDULED SOMEONE TO COME TO OUR HOUSE TO MEASURE FLOOR. THEY WERE VERY EFFICIENT AND THERE WHEN THEY SAID THEY WOULD BE. THEN HOME DEPOT SENT IN ORDER AND CAME TO INSTALL. THEY DID GREAT JOB.
Description of Work: HOME DEPOT MEASURED AND INSTALLED VINYL FLOORING IN KITCHEN AND FAMILY ROOM.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,503

ANDREW B.
04/2005
3.0
ceramic tile
  + -1 more
THE WORKERS FOR THE COMPANY STARTED LATE AND TOOK TWO DAYS LONGER TO COMPLETE THE JOB THAN QUOTED. THE TILE WAS LEFT DIRTY AND GROUT LINES WERE CRACKED.
Description of Work: WE CONTRACTED WITH LCI FLOORING THROUGH HOME DEPOT TO PUT IN OUR KITCHEN AND MASTER BATHROOM TILE.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
2.0

$3,000

TERESA B.
03/2005
3.0
countertops
  + -1 more
THE GENTLEMAN HELPING RIGHT UP PURCHASE ORDER WAS VERY HELPFUL AND NEW WHAT HE WAS DOING. WAITNG TO BE RUNG UP WAS VERY SLOW AND CASHIER WAS NOT FRIENDLY AT ALL.
Description of Work: WE ORDERED SIMPLICITY CORIAN CAFE LATTE COUNTER TOPS FOR KITCHEN REMODEL.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
3.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$2,038
    • 1(current)
    • 2

Contact information

10991 Silverdale Way NW, Silverdale, WA 98383

www.homedepot.com

Service hours

Sunday:
8:00 AM - 8:00 PM
Monday:
6:00 AM - 9:00 PM
Tuesday:
6:00 AM - 9:00 PM
Wednesday:
6:00 AM - 9:00 PM
Thursday:
6:00 AM - 9:00 PM
Friday:
6:00 AM - 9:00 PM
Saturday:
6:00 AM - 9:00 PM

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Roofing,
Hardware & Home Improvement Stores,
Window Treatments,
Hardwood Flooring Sales and Installation,
Flooring Sales and Installation,
Ceramic Tile,
Kitchen and Bath Remodeling,
Appliance Sales and Installation,
Rentals - Equipment,
Wallpaper Removal,
Fencing,
Decks and Porches

FAQ

Home Depot is currently rated 4.1 overall out of 5.

Sunday: 8:00 AM - 8:00 PM

Monday: 6:00 AM - 9:00 PM

Tuesday: 6:00 AM - 9:00 PM

Wednesday: 6:00 AM - 9:00 PM

Thursday: 6:00 AM - 9:00 PM

Friday: 6:00 AM - 9:00 PM

Saturday: 6:00 AM - 9:00 PM

No, Home Depot does not offer free project estimates.
No, Home Depot does not offer eco-friendly accreditations.
No, Home Depot does not offer a senior discount.
No, Home Depot does not offer emergency services.
No, Home Depot does not offer warranties.
Home Depot offers the following services: Home improvement & hardware sales, tool & truck rental, & key cutting

Contact information

10991 Silverdale Way NW, Silverdale, WA 98383

www.homedepot.com

Service hours

Sunday:
8:00 AM - 8:00 PM
Monday:
6:00 AM - 9:00 PM
Tuesday:
6:00 AM - 9:00 PM
Wednesday:
6:00 AM - 9:00 PM
Thursday:
6:00 AM - 9:00 PM
Friday:
6:00 AM - 9:00 PM
Saturday:
6:00 AM - 9:00 PM