Knight Heating, Cooling, and Refrigeration

This company installed a heating system at my parent's home in PA. The installed it in the most awful spot of the house. not only does it not heat the home evenly, it was installed in the most comspicuous place on the outside of the house. The house is brown and they installed a white large block system that must have been convinient for them, but looks ridicuolus. They never offered an alternate for my parents, charged a high amount of money, and left them with an expensive system that doesn't do the job. My parents are elderly and they were taken advantage by this company.

The previous owner of our home had Knight Heating and Cooling complete furnace repairs and replace the heat pump. After we moved in, the heating system stopped working on a Saturday. We called Knight Heating and Cooling and Richard Hibbard(Owner/Technician) immediately came over and replaced a small part. He didn't charge us for the call and explained that our heat pump had a warranty. Rick Hibbard’s professionalism and excellent customer service prompted us to contact him again when we had another issue come up with our furnace this summer. He came out within a week and promptly fixed the issue. He also took the time to explain how to properly maintain the heat pump to avoid the same problem in the future. After we discussed potentially replacing our heat pump, he let us know that our furnace was in decent shape and was not in need of replacement in the foreseeable future. We found him to be very honest, incredibly reliable and trustworthy.