Sound Painting Solutions LLC

Everything went great! We took advantage of their "painter for a day" special. Jeff was very responsive and was able to schedule me for the work within two weeks. I am so happy with how it the paint work turned out and they left the room very clean. The painter/worker was professional and friendly. When I have future projects, I'll definitely be back in touch with them.

Sound Painting Solutions LLC did an outstanding job for us. From initial bid to final walk through, they were a delight to work with. My questions were promptly and accurately answered throughout the process. When the inevitable unforeseen problems came up (not uncommon with dealing with our 1925 house), Jeff the owner was fair and flexible and quick to offer appropriate solutions. The crew with foreman Scott was punctual, clean, courteous and treated our home as if it were their own. Cannot recommend more highly. I would definitely hire them again and plan to do so for interior work in the future.

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Jeff had to reschedule our estimate appointment due to food poisoning, but when he came out to the house, he was thorough and punctual, providing the estimate that we needed as promised. Thank you.

Overall I was very pleased with the experience and would recommend, even though they were the highest price of the bids I received. Pros: Jeff, who came out to do the estimate, was extremely responsive (via email and phone) and very detail-oriented during the walk-thru. I got an estimate quickly, with everything laid out clearly. I ended up going with them, even though they were more expensive than others, because I felt comfortable they'd do quality work and they wanted to get started immediately, before the high point of the exterior painting season hit. Overall the paint job was beautiful. Bobby, the project manager, met me at the house on a Saturday morning to do a walk-thru of the final product and he stayed the entire day fixing all of the scuffs, etc. It's a big house and they were able to do the job in about 4 -5 days, using a crew of 5 or 6 guys to get it all done. Cons: I expected them to be more proactive in wanting to understand and go over the details of what I wanted, just to make sure there were no mistakes, but I actually was the one who put together a detailed table of what I wanted and where and sent it to them. No one sat down to walk through it with me before the job, so I assumed it was all clear. Instead, on the 2nd or 3rd day they were in the house the project manager took me through with a bunch of questions about what I wanted where - it almost seemed like he hadn't even looked at or paid attention to the detail I provided. There was one issue overall - I had stated that I wanted the ceilings to be the same color as the trim and I left them with a can of leftover trim paint we found in the garage. They apparently color matched it but didn't take into consideration the fact that the trim paint is oil based and that trim would yellow over time so the ceilings ended up bright white vs. the slightly cream color on the trim. I had them repaint the ceilings and at first was charged the full price for doing that (paint plus labor). After I contested that, stating that I didn't consider it my mistake since I had clearly laid things out, we met in the middle. In the end, they were responsive and considerate and I was happy with the job, I just wish there had been more interaction at the start to make sure they clearly understood my desires. Lesson learned I guess.

All went great and according to plan. Jeff responded promptly and came to meet with us within a week or so. He spent time looking over what we wanted done and giving recommendations. He explained the procedure that would be followed and provided color selections via web. Very professional. Our doors were scheduled to be painted mid July, they had a cancellation & were able to do a week sooner - awesome! Bobby, who came to paint our doors, was very professional and took all precautions to tape the area so no paint got in unwanted areas. He was here the entire day; very pleasant. The doors look fantastic. We are very pleased and would high recommend Sound Painting Solutions.

Their bid came in nicely in between the others we received and they showed up on time, did excellent work, communicated along the way and make it easy to have them in my house. It's a no-brainer to use them again!

Jeff, the owner, was an excellent communicator. He called every day to confirm the intended work plan and was very responsive to my concerns. As a matter of fact he regularly solicited my feedback . My neighbor had concerns about the necessary but short term need to place ladders on his property and any paint blow back. Jeff communicated with him directly,agreed to sign a document of responsibility and updated that neighbor daily when necessary. At the end of the painting,Jeff went around the entire house and completed every one of the tweaks mentioned. The quality of the paint and painting was excellent. Who would think a house could be so stroakable? The biggest issues seemed to be related to timing: summer was turning to fall and the weather was unpredictable which stretched out the job. Additionally, a job foreman took his seasonable break and the crew size diminished. All in all, I think things went well. The house looks great and I would recommend Sound Painting Solutions.

Jeff DuPont and his crew did an excellent job on my house closet door. Arrived on time and they made extra trips back to accommodate my needs and did extra things that needed to be done and very reasonably priced.