Flooring Sales and Installation, Hardwood Flooring Sales and Installation
About us
simpleFLOORS offers pre-finished factory-direct designer wood floors with local store delivery/installation and direct-shipping to your home, office or jobsite Additional email - seattle@simplefloors.com.
Business highlights
18 years of trusted experience
Services we offer
Flooring for homeowners, builders, contractors and designers Installation services also Hardwood, bamboo, laminate, exotic, hand-scraped, cork, and vinyl
We were (and continue to be) thrilled with the flooring we purchased from Simple Floors. Charlie was very knowledgable and informative and helped us to make a good decision about which style and color of bamboo to buy. I can't remember if we made an appointment, but he was there and ready for us when we arrived and had so many samples to look at, it was like 31 Flavors. :-) He allowed us to bring home samples of our five or six finalists so we could see how it would look in the area. The delivery service they offered was surprisingly inexpensive, easy to work with and EXACTLY on time. The floors look beautiful and the price was right. We will eventually get hard woods in other areas of our house and will absolutely go back to Simple Floors.
Description of Work: We purchased Bamboo Hardwoods and had them delivered to our home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
Lisa J.
11/2011
1.0
flooring contractor, hardwood floor
 + 0 more
Don't call them EVER
Description of Work: I called to schedule an FREE in-home estimate. I was told they do not do in home estimate they cost $35.00 even though the website stated they offer FREE estimate. I asked about the underlay for bamboo floors and was told " I don't think we have what you are looking for" "60% of our bamboo don't come with an underlay, "underlay cracks the wood" When I asked what about the other 40% I was told yet another lie no "we don't have any other in stock". This was a phone call, this guy clearly didn't want my business and he did everything he could not to answer my questions and out and out lie to me.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
Response from Simple Floors
Dear Member- I apologize that you had a negative experience when calling our store. This is certainly not the norm, and we tend to receive extremely positive feedback and referrals. I would be happy to try and make this up to you by having you talk to me personally, and I can answer any questions you may have, send out free samples to you (if you cannot come to the store) and then set up a free home installation estimate if you like the samples. Here is how our free in-home estimates work: 1. People come into the store because we have large display boards here (and samples they can take home) and if they find one or multiple flooring options they like we help them make a rough estimate. 2. If they do not have an installer or would like us to install then we set up a mutually agreed upon time for the installer to come out and do a measurement. We charge $25 at this time. 3. The installer gives us the measurement information and based on that we are able to create a real quote for the customer. 4. If the customer would like our installation services then we refund the $25, and charge 10% of the installation quote, with the remaining balance due at time of completion. If you are still interested in working with us please do not hesitate to call me. As I stated earlier I would be happy to send you free samples if you are unable to come to the store, and I would not charge you to have the installer come out and do a measurement for you. If you know the material you are interested in I can make sure he brings appropriate samples at that time, and would be happy to personally help you along the way. Again, my sincere apologies, I would like to help you with any flooring questions you may have. Tammi Seattle simpleFLOORS 206.508.2939 tammi@simplefloors.com
Trueda G.
04/2011
4.0
flooring contractor
 + -1 more
They had the best prices and I liked what they had. Cork flooring is kind of hard to do and hard to find someone that does it. They had a sub contractor do the installation and I was less happy with the installation. They did not do the job as I had mentioned to them. There were some places where it just wasn't quite right and when you step on it you can feel it rising up and down. Overall I would recommend the price a lot. I liked their selection and the fact that they had cork floors. I love my cork floor, it's really wonderful. It's in my kitchen which I'm a little worried about with water and moisture but when you drop things on it, it bounces back.
Description of Work: We used Simple Floors to install cork flooring in September.
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Service Categories
Flooring Sales and Installation,
Hardwood Flooring Sales and Installation
FAQ
Simple Floors is currently rated 4.1 overall out of 5.
Monday: 9:00 AM - 6:00 PM
Tuesday: 9:00 AM - 6:00 PM
Wednesday: 9:00 AM - 6:00 PM
Thursday: 9:00 AM - 6:00 PM
Friday: 9:00 AM - 6:00 PM
Saturday: 10:00 AM - 4:00 PM
Simple Floors accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Simple Floors does not offer a senior discount.
No, Simple Floors does not offer emergency services.
Yes, Simple Floors offers warranties.
Simple Floors offers the following services: Flooring for homeowners, builders, contractors and designers Installation services also Hardwood, bamboo, laminate, exotic, hand-scraped, cork, and vinyl