Seattle Superior Waterproofing

After contacting Seattle Superior Waterproofing, I received a prompt return call and an appointment was made to view the work to be done. He was on time , looked at the job to be done and after studying the situation, gave me written bid. I accepted the bid and the work was done efficiently, as stated above. I have already recommended someone to call Seattle Superior Waterproofing for a waterproofing job.

Galen made two visits, one to inspect and one the next day too do the work. Good communication, a job well done, and he even found a minor plumbing leak that would have taken years too notice otherwise. I would definitely hire again.

Galen did an excellent job with the initial inspection, checking the foundation, running water through exterior drainage, etc. He provided me with a number of options, explaining the pros and cons of each. It was all very informative, and there was absolutely no pressure. After I had inspections performed by other services, I finally decided to go with Seattle Superior Waterproofing because they were straightforward, offered a good value, and provided superior expertise. The work was completed on time, meeting and in some cases exceeding expectations while staying within the original estimate. I was pleasantly surprised when Galen followed up on his work after a subsequent rain storm. It was an entirely positive experience, and if I'm unfortunate enough to require waterproofing or drainage services again, Seattle Superior Waterproofing will be the first call I make.

I live in a 1922 house, with an unfinished basement that is damp and has a musty odor. I wanted to bring in a professional to see if i had a mold problem, or other issue that was causing the smell. Overall, I was pleased with the completeness of the assessment (both internal/and exterior) as well as the quality and the amount of time spent. Galen was professional, punctional, and knowledgeable. He helped me understand the overall condition of my basement, and gave me some small and inexpensive tips i could do on my own to improve the air/dampness quality. He was honest, and did not try to sell me any additional, expensive work.

The work has not been performed yet. But I was pleased to get a return call from the supplier so quickly.

Did a review of what needed to be done and and next steps. Was on time, professional, and knowledgable.

Be sure to explain the water issues when you sign on for this kind of service. It wasn't clear to me exactly what conditions this co. addresses. I hesitate to give this co. a bad rating.....it was a miscommunication of my needs versus what the co. provides.

Not that great. Wouldn't hire this contractor again.

Galen was a good listener and appeared to be thorough when asking us questions to better understand our circumstances. He did not appear to be rushed. Again, while what he proposed has not been accomplished yet, we certainly intend to have the work done as soon as possible.

I ordered an Angie's List special for a crawlspace inspection. As the work was being done on a rental that I own, I was not actually present when the inspection occurred (my tenant was there however). After the inspection I received a very thorough verbal report on the condition of the crawlspace. The workman apparently had to negotiate some tight areas under my 85 year old house. I was pleased with the detail of the report and would hire him again.

This turned out to be an initial estimate on a bigger job, which wasn't what I thought it was (I thought it was an analysis of why my basement was leaking and a plan on what to do to fix it). Since I paid $50 for this, I appreciate that I was able to use it after it was expired. However, I'm still wondering what value I received out of paying the $50. I've had a number of folks come out to do estimates on my house for different pieces of work, and have completely remodeled the upstairs (electrical, insulation, drywall, painting, trim, etc). Never have I had to pay for an initial estimate/bid. I was told that I live on a hill and that my house is old and water flows downhill and sometimes the ground gets soaked and water seeps up through cracks in the basement of older houses. Really? I paid for that valueable information? That's not the issue I was asking about. I know where I live and what happens with the cracks in my floors. My basement seeps a little bit primarily in two places when it rains really hard or snows. I would have paid $50 to understand if it was really a down-spout issue or if that could have been ruled out completely. But that was just brushed off with the explaination that I needed a 5K drainage system around the whole perimeter of my basement. I thought I was going to get something that actually could help me with the leaks and the seepage in my basement (like an actual analysis and a plan), but instead I got a piece of graph paper with a map of my basement and some X's where they would jackhammer around the walls and put in a drainage system for 5K. What I need is a solution for the two places where water seeps in, not a whole basement drainage system. I know my house is on a hill, that it's older, that sometimes it rains a lot in Seattle and if your older home on a hill has cracks in the foundation you could get seepage. I know what my basement looks like - I don't need a graph paper map. Paying $50 to get a 5K estimate that someone else would give me for free is ridiculous. This was a suckers deal.

Spent $49 for consultation which may have been too much. Very basic inspection of gutter drain system, didn't want to crawl in crawl space b/c it was a little tight so didn't get a look down there. Marginally helpful I guess. I'm sure they would be fine for a more major job.

Will use this company in the future

This was a dream experience. Schedule was fast and easy. The pre-work inspection was thorough and informative. Their work was as scheduled, well done and promptly completed. It was a pleasure to work with them on this project. This autumn Seattle has 'enjoyed' record rainfall including a record quantity in one day. There was NO water in the basement! We were very pleased with the work and are happy about the current status of the basement.

It went well. I was hoping for some magic information that they could say "nope, you're definitely ok" or something like that, but they're just human. They walked around the house with me and talked about the drainage and how it worked, where it went. He tested the downspouts and the weeping tile system where he could get to it. I was happy to have the second opinion, though aside from expertise and experience there wasn't much he could do that I couldn't. Definitely worth the price of the Big Deal though!

We had water leaking into our crawlspace. I wanted more information on possible solutions. Seattle Waterproofing was kind enough to come out and discuss the issues. The fix for this was outside his area of expertise, but he was very service oriented and offered useful information. I recommend this company for any interior basement or crawlspace waterproofing.

For some unknown reason, perhaps our location, we often times have difficulty with service providers showing up on time or showing up at all. This was a good experience from start to finish.

My garage remains dry even after the record-breaking rain a week ago, so the fix worked!

Very responsive given the furnace situation.

Gail came and inspected and indicated no significant issues.

We had water showing up in our finished basement. Were able to figure this out because carpet next to wall and under built in desk unit was wet and getting moldy. The owner of the company came out and looked at our water leak and within 5 minutes identified a foundation crack. Initially I did not believe that was the source of the water because it was not directly next to where the water was showing up in the house, so he indulged me and we cut out the drywall so we could see and then we ran water outside the house - sure enough water came through the crack, along the concrete and would have exited from under the wall framing where we found the water in the carpet. The actual repair took about 4-5 hours and we have a dry basement!

I am well-pleased with his thoroughness and knowledge of drainage issues.

Galen gave great explanations when giving the estimate. He spoke in layman terms so I easily understood what the scope of work entailed. His customer service was superb & his crew did a really professional, efficient, & clean job. Excellent experience & I got a lifetime guarantee.

I was happy with their services. He did what he said he was going to do at the same price.

It went absolutely fine start to finish. Would definitely use in future.