Whether you need weekly, bi-weekly or one-time cleaning, it's time to discover the magic of MaidPro. Your home will be cleaned to your highest expectations by trained professionals at surprisingly affordable rates.
Services we offer
Residential & commercial house cleaning including bathrooms and kitchens, floors & dusting.
Description of Work: We have weekly cleaning done. We are happy with our regular cleaners. When ever we have something particular we want done they are happy to oblige. Also if we have an issue the office staff is available and accommodating. |
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$80
Justin K.
02/2015
1.0
floor cleaning, house cleaning
+ 0 more
Horrible. First of all they said they would arrive between 11am and 3pm insisting they would likely be there closer to 11. They arrived at 3:30, after I waited around all day for them. They were scheduled to do ab2 hour clean. One girl showed up, then another ten minutes later. They left in less than 1 hour, and did not vacuum any of our carpet! I mean the whole point of having them come out and clean was to have them clean our floors...that was my specific request. Will not be using this cleaner again.
Description of Work: Not clean my house.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Yes, I recommend this pro
$79
Response from Seattle MaidPro
Good Morning [member name removed], I apologize for your experience with the first refresher cleaning. I have spoken with your wife [member name removed] and have asked her for another chance NO charge. The refresher cleaning is meant for only bathrooms and kitchen with any time permitting starting with main floors, had the floors been the first priority on the refresher cleaning list then they would have gotten done. We definitely are now reconsidering offering a refresher cleaning. In some cases it works fine but in others it's just not enough. I really want to make this right with you and [member name removed] with NO strings attached, however I'm hoping we can prove to you how professional MaidPro cleans in hopes you can re review us. Sincerely, Laurie Mendoza Customer Sales and Service Representative (425)746-2800 (206)696-7023
Nabiha S.
06/2014
5.0
house cleaning
+ -1 more
Seattle MaidPro is reliable and always easy to contact by phone or email. They provide a great service and I'm always happy how clean our bathrooms and kictchen are afterwards.
Description of Work: Seattle MaidPro sends two cleaners to come to our house every 2 weeks and alternated between 4 hours cleaning the full house (except for basement) and 2 hours cleaning just the kitchen/bathrooms.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$138
Charlie M.
06/2014
5.0
house cleaning
+ -1 more
unknown
Description of Work: They did a great job cleaning my home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$34
Marilyn L.
01/2014
5.0
house cleaning
+ -1 more
The people of Sattle MaidPro were courteous and efficient.
Description of Work: I used Seattle MaidPro.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Joanna W.
01/2014
1.0
house cleaning
+ -1 more
Very poor service. Cleaner was on cell phone most of the time and left early. Had to clean up myself to fix the mess they made.
Description of Work: Housecleaning.
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
1.0
responsiveness
2.0
punctuality
1.0
$160
Kerry M.
12/2013
5.0
house cleaning
+ -1 more
I really love this service. The central office is always available for questions or concerns, and they are receptive to feedback. The two women who come to my house are wonderful. I am picky about how the house is cleaned and they do a great job. I do believe that with this service, the quality is based on the specific employees that come to your home. We have had a few cleans that were done by other employees that weren't quite as good. They were still decent cleans, just not up to my high standards. I really like this service and have recommended it to friends.
Description of Work: Our cleaning ladies come every other week and do a basic clean of the main floor and upstairs of our home. If we require extra cleaning or more thorough work, we can contact the service to have it done.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Response from Seattle MaidPro
Thank you for your continued business and your review. Happy Holidays!
Marilyn L.
12/2013
5.0
house cleaning
+ -1 more
I have been using their services for at least two years and I am very pleased with them. They bring their own products. The time they spend in my home varies on my to-do list. The people who come are polite and sincere. Everyone I have dealt with had been very professional.
Description of Work: They come once a month for housecleaning.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from Seattle MaidPro
Thank you for your continued business, [removed members name]. We appreciate it! Happy Holidays!
Jason K.
12/2013
5.0
house cleaning
+ -1 more
I have been using their services for about two years. They spend about two hours each time they come. They have done a good job. I like that I don’t have clean the home myself.
Description of Work: They come every two weeks for housecleaning.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Seattle MaidPro
Thanks [member name removed]! We appreciate your business!
Diana P.
12/2013
5.0
house cleaning
+ -1 more
unknown
Description of Work: They come out twice a month for a full housecleaning. They spend about two hours for the work. Everything has worked out fine.
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from Seattle MaidPro
Thank you for taking the time to rate us, [member name removed]! Have a great Holiday Season!
Joanna W.
12/2013
2.0
house cleaning
+ -1 more
They started to arrive well past the time they should have and left before they should have been finished. They broke some things and tried to hide them. The cleaning became very poor and we had to clean after they left. They did offer to send out another cleaner but after it happened three times we quit using them.
Description of Work: Service was fantastic until our regular cleaner quit and they started sending mediocre fill-in cleaners.
Rating Category
Rating out of 5
quality
2.0
value
4.0
professionalism
2.0
responsiveness
3.0
punctuality
2.0
$80
Response from Seattle MaidPro
[member name removed], Thank you for the feedback. You were a client for so many years and we were sad to lose your business. We do have many teams that work in the Seattle area, but you’re right, the Service Provider we sent to you regularly was truly awesome, we miss her too! We are insured and bonded, so I apologize if something was broken and not reported. This is certainly not policy. Please let me know if you would like me to send you a claim form. Once again, [member name removed], my apologies. Happy Holidays!
Justin J.
07/2013
5.0
house cleaning
+ -1 more
The prices are very reasonable. I would recommend them to others, and they have been good. The cleaning is great, but occasionally there has been some communication issues, and difficulty with scheduling. However, it is pretty minor all in all. I checked out other companies, and they had the best prices, and were the most flexible. They are very accommodating to my budget and needs.
Description of Work: They do regular housecleaning for me. They come a couple times a month.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$35
Kimberly A.
07/2013
4.0
house cleaning
+ -1 more
There was a lot of turnover, and they would do varying levels of quality. We have since decided to hire someone else, but may possibly switch back in the future. The billing and scheduling was easy to work with which was a benefit.
Description of Work: They do routine housecleaning every other week.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Delia S.
06/2011
2.0
house cleaning
+ -1 more
Good cleaning, undisclosed/hidden pricing!!!
Description of Work: Unfortunately, the cleaning was great, the team of 2 people did a really good job on the Move Out cleaning, but the backend office staff were terrible. They quoted me a price of $46/hour for anywhere from 2-8hrs of cleaning, for a team of 2 people. The people they were sending over "were their best". The cleaning was great, and when they called to confirm how the house looked I told them it was great. They then told me that the team was in the house for 8hrs cleaning and the cost was $322 total. When I discussed this with my husband he informed me that he was there at 8:30a to let the team in and when he returned to the house at 2:30p they were gone, that is only 6hrs, not 8hrs. So, I called the office and Julianna (Julie) spoke to me and proceeded to explain that they were there for 4hrs and the cost was $46 per hour x 2 people. So, each PERSON was charging $46/hour! That is more than even I make and I'm not cleaning homes!! I was livid, I expressed how unhappy I was and how this pricing was not clear and that they were saying each cleaner charged $46/hour. She charged my credit card on file anyway and told me she would "pass my info along to management". Unbelievable. BOTTOM LINE: Don't trust them, Don't use them: the pricing isn't accurate and they are sneaky. I feel bad for the actual cleaning people because they did a very good job, they should try and work for themselves instead of this money hungry company.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
House Cleaning,
Floor Cleaning and Waxing
FAQ
Seattle MaidPro is currently rated 3.9 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 4:00 PM
Tuesday: 8:00 AM - 4:00 PM
Wednesday: 8:00 AM - 4:00 PM
Thursday: 8:00 AM - 4:00 PM
Friday: 8:00 AM - 4:00 PM
Saturday: Closed
Seattle MaidPro accepts the following forms of payment: Check,MasterCard,Visa