Response from SEATOWN LOCKSMITH
We did this job in December of 2013. When we got there you only had 1 key to 1 lock and we had to pick the remaining locks and shim the cylinders. Those charges are not included in the Rekey Deal we have listed on AngiesList. It was not an upsell. We have to do that if there are no keys present or we can not rekey the locks. We also notified you of that before we started doing the work. On top of that you had some hardware replaced. New hardware is also not included in the Rekey Deal. When we do a rekey, we only replace the pins when we do the recode. I don't know why you are giving us a negative review 8 months after we did the job, but, I am wondering if you may be confusing our transaction with the cable guy or the chimney sweeper that was there that day. We were very upfront with our pricing and you approved every bit of work we did. Sorry about the confusion and hopefully we can do business again in the future. Shiloh @ Seatown Locksmith