They arrived promptly, were professional and friendly. We asked them specifically to do a good job with the kitchen floor and they did a great job. I was happy with the sparkle after they left and the crew I had went straight to work, not too much chatting but not too reserved either. Tim, the owner/operator came for the first clean and inspection of our home and is easy for me to work with him--I could give him the big picture w/o having to explain too much or fill out a survey. Surveys don't work for me--I don't want to check off every single thing I want done in a room, I want to talk it out and Tim was fine with that. Setting up a regular schedule entailed some telephone tag as Tim was on leave for some of the time and I was on vacation but I don't consider that a drawback because I was able to hire the cleaners and have them start in August! Our month anniversary will be next week and I couldn't be happier!
Description of Work: We have hired Scrub Boys as our regular weekly house cleaners for our multilevel condo/townhouse. We gave them a trial first clean and were happy with the result.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$107.25
Sean K.
03/2012
5.0
house cleaning
+ -1 more
Tim and team do a great job at what they do. They are trustworthy, friendly and very flexible, which is nice for me. I have been a customer of ScrubBoys for about 9 months now - they come once every two weeks for $110 each time (which I think is totally worth not having to clean myself). When I first contacted them, Tim was able to stop by my place within a couple of days and give me an estimate cleaning charge. They started about a week after that with a and quot;spring cleaningand quot; and then have done maintenance cleanings ever since.
Description of Work: 2 x's per month cleaning of a 2 bedroom/1 bath house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$110
Janice V.
12/2010
5.0
house cleaning
+ -1 more
I can't say enough good things about these guys (and girls!). To start, they're arrive on time and work fast. They communicate well, they're flexible, incredibly nice and considerate. Their work is very thorough and I always look forward to coming home to a clean house on the days they visit. While I've been using their services for a while, I was prompted to write this review just today. After a very busy few weeks, we had a massive pile of dirty dishes in addition to our usual dust bunnies and bathroom gunk. Even though dishes aren't part of our usual package, Tim and Co were happy to accommodate my special request. I arrived home to find every dish washed and dried in addition to a sparkling clean house. They made it possible for me to relax this evening instead of spending it cleaning... which really is priceless. Thank you, Scrubboys!
Description of Work: Scrubboys initially did a deep clean of our house and now visits every other week to keep things tidy. Our customized list of tasks includes hardwood, carpet and tile floor cleaning, two bathrooms and kitchen surfaces.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$136
SUSAN L.
12/2010
5.0
house cleaning
+ -1 more
Brilliant. Amazing. Incredible. Professional. You had to see it to believe it! In fact, I'm about to contact Tim again. I need his help to reclaim our house for the holidays when they finish the fireplace installation. The dust here is horrible, and I don't know where to begin besides to call Tim!
Description of Work: Tim and his crew accomplished the impossible by cleaning up my father's house before it went up for sale. To give you an idea of this task, let me just say that my dad lived there for over 15 years, he rarely opened a door or window, and he was a chain smoker. I have never seen such an amazing transformation. Ever! Once again, hats are off to Tim and his crew!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$640
Mary Jean C.
09/2010
5.0
house cleaning
+ -1 more
initial email sent 8-28; replied 8-29 9-2 I sent email requesting ballpark cost and if he could come by to see the place; Owner, Tim Turner, replied that he is avail some evenings to see the apartment. 9-3 He replied to email re: cost - $36/hr and can expect ~$90/session for 2.5hr -- expensive but I like his prompt and clear responses. 9-16 sent email to see if he could come by to see my place and he replied same day to come by the next day. 9-17 Tim came by to see apt and was early for appointment -- punctual and professional. Even though he has a crew, once you are assigned a person or people, the same ones come to your home regularly. Estimate for 1200SF apt with thorough cleaning was $162/4hrs. This is more than I want to pay. HOWEVER, business models start from the top...I like his professionalism, courtesy, punctuality and honesty. If I lived in a larger home rather than an apt, I would seriously consider hiring.
Description of Work: Free onsite estimate. Tim, the owner, was very prompt and honest in his responses, both email and verbal. He arranged to come by my apartment to give an estimate with <48hr notice. He arrived early for the appointment. He took notes on what I wanted; answered all my questions with an open and direct manner. Overall, he was very professional, courteous, and efficient.
Rating Category
Rating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Guy H.
09/2010
5.0
house cleaning
+ -1 more
They are excellent, both their cleaner that's assigned to me and the owners are great to work with and very responsive. I've recomended them to several of my colleages who have also had great resutls. I'd encourage anyone to give them a try.
Description of Work: Scrub Boy's have been looking after the cleaning of my townhouse for years. I've also used them on custom work when I've moved houses.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
Fred D.
08/2010
5.0
house cleaning
+ -1 more
I contacted Tim at Scrubboys to clean my house on a weekly basis. To date, his staff has done an excellent job keeping the house looking great. Unlike many housecleaning services, Tim comes in and works with his employees on a regular basis, just to be sure that they are doing the job correctly. I receive e-mails from him on a regular basis asking me if there is anything he can do to improve the service. I have had many housecleaners over the year, but these guys are the best.
Description of Work: Scrubboys cleans my house on a weekly basis.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
DOROTHY G.
04/2010
2.0
house cleaning
+ -1 more
Getting a quote was a quick and painless process. Scrubboys will give you a quote for weekly, biweekly, and monthly service. They are very upfront about that they are 100% legal and pay payroll taxes for their employees. At first we were pleased with the quality of the work. They are particularly good at getting kitchen and bathroom fixtures shiney. Over time it was apparent that the quality of their work was declining. We emailed them once or twice to point out dusty surfaces and other things that were cleary missed, which would result in a followup visit. Over time we grew tired of contacting them to come back and were considering firing them and then they lost our housekeys. They offered to change our locks at their expense - the owner was going to do the work himself. We declined his offer and changed the locks ourselves.
Description of Work: General housecleaning every two weeks over a several month period.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
2.0
responsiveness
4.0
punctuality
5.0
$1,000
Response from SCRUB BOYS
Clients home security is one of the single most important parts of our job. Clients trust us with their homes and we do extensive training with employees regarding all security issues. We track keys daily and keep client keys in a coded number only system. Clients names or addresses are never on the actual keys, so if a key is lost it only has a number on the tag, nothing the connects the lost key to the actual house address or client. Obviously we failed to meet this clients expectations, and for that I am sad. It is always a bit of a juggling act to meet both price and quality expectations. My crews are very well trained and with enough time we can get almost anything sparkling. But we are not always able to meet both price and quality expectations for every client.
Iris S.
04/2010
1.0
house cleaning
+ -1 more
Contacted via Angie's List and did not receive a response. Very unprofessional.
Description of Work: Contacted via Angie's List and did not receive a response. Very unprofessional.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
Response from SCRUB BOYS
Our standard policy is to return all contacts within 24 hours. We do our best to be 100% consistent in our communications but sometimes our communication systems fail us, we don't get messages, or only get partial messages and sometimes our human nature fails us and we make mistakes. Regardless we are sad to see we missed a chance to connect.
B Stephen L.
02/2010
5.0
house cleaning
+ -1 more
The previous owners of our new house left it in less than "move in ready" condition. We engaged the Scrub Boys to make it ready to receive all of our stuff. They were able to fit us into their schedule on short notice and arrived on time. I gave Tim a tour of the new property and he let me know he would need to bring in his on call cleaner. They concentrated on the main living areas of the house and really made it shine -- they got the "stainless" back in stainless steel and transformed my sadly neglected range into a thing of beauty. They were very thorough and professional and really took the time to to do things right. Since this was a very large job (4 levels, 2 kitchens, 4 baths, ....) they checked with my to prioritize the work to be sure it fits our needs.
Description of Work: Pre-move in cleaning of our new, 4 level, 3600 SQ FT home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Jose G.
11/2009
5.0
house cleaning
+ -1 more
I thought that they did a very thorough job and I like that they were flexible about their cleaning schedule.
Description of Work: I use Scrubboys for house cleaning. The last time we used them was last week.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$115
Scott D.
06/2009
5.0
house cleaning
+ -1 more
The work they did was great! The house looked SO much better afterward! -- They hand scrubbed the kitchen floor, getting dirt out of the cracks. -- They worked on the walls and removed marks that had been there for years. They work a little on the walls each time they come, since there is so much to do. -- They deep cleaned the shower, which had a lot of buildup. -- Of course, they did the usual dusting and vacuuming you would expect. It's also nice that they use "green" cleaning products. They offered me a slight discount. I'm not sure what their rates are now. There might be a discount for first-time clients, but I'm not sure.
Description of Work: I have used Scrubboys on multiple occasions. I hired them to clean the entire 3-bedroom house. The first time the house had not been cleaned in a long time and really needed some attention, so that cost a little more. I think it was like $140. Of course that will depend on the size of your place.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Amy K.
04/2009
5.0
house cleaning
+ -1 more
Scrub boys was amazing. In addition to regular everyday grime, we had recently completed a remodel that left dust everywhere and latex paint stains in our kitchen sink. They came while we were at work and when I returned home, I was speechless followed by running around squealing in joy. Our kitchen was spotless - every surface looked sparkling new. I wish we would have hired Scrub boys to do a clean before we moved in b/c our house has never looked that good. Hire these guys - just do it, it is some of the best money you'll ever spend. They are now our regular monthly cleaners.
Description of Work: First time 8 hour deep clean with potential of regular monthly cleanings of our 3 bed 2 bath small-ish bungalow.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$230
Maria J.
04/2009
5.0
house cleaning
+ -1 more
Arrived on time. Addressed personal concerns. Called before leaving to discuss any additional requests. VERY satisfied with overall performance.
Description of Work: Move out cleaning svc.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
SUSAN L.
08/2008
5.0
house cleaning
+ -1 more
The first communication was to set an appointment time which was for several days away. I feared I'd be forgotten, but sure enough, he showed up when he said they would, they got straight to work, and they worked into the evening twice for me. I can't tell you how pleased I am. Every wall, baseboard, floorboard, oven, refrigerator, stove fan (greasy mess), ceiling fans-EVERY surface except windows. Amazing!
Description of Work: For this price, he cleaned a whole house with brushes and elbow grease. More than a fair price. I had a filthy rental house that was the victim of three years of neglect. Within HOURS, Tim had made over half of it disappear. They cleaned the baseboards with 409 and a scrub brush, literally, they used a toothbrush on the bathroom and I heard him say to his new assistant, "We do it like this. The goal is for it to be perfect." He came when he said he would, even fit me between jobs, and I HIGHLY recommend him to you, Girlfriend!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
Jason S.
09/2007
5.0
house cleaning
+ -1 more
They were able to fit me in on short notice, which was great!
Description of Work: Housecleaning for me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
punctuality
5.0
Yes, I recommend this pro
Erica S.
09/2007
1.0
house cleaning
+ -1 more
The project "didn't go" because they never returned my calls.
Description of Work: They never returned my call. It has been over a week since I left a message. Very annoying.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from SCRUB BOYS
Our standard policy is to return all contacts within 24 hours. We do our best to be 100% consistent in our communications but sometimes our communication systems fail us, we don't get messages, or only get partial messages and sometimes our human nature fails us and we make mistakes. Regardless we are sad to see we missed a chance to connect.
DONALD T.
04/2007
4.0
house cleaning
+ -1 more
They showed up at the wrong time. He needs to coordinate his scheduling better with the people he hires.
Description of Work: General one time cleaning.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0
$68
SANDY C.
06/2006
5.0
house cleaning
+ -1 more
Arrived early, left to take lunch and returned on time. Was very hard working, took no breaks and went to car only to get another sponge. I called Monday for Friday appt. Was very accommodating.
Description of Work: kitchen and one bath, basic clean for evening party.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$64
KITTY C.
08/2005
5.0
house cleaning
+ -1 more
THESE GUYS ARE WONDERFULLY EFFICIENT. THEY DO HAVE A TWO HOUR MINIMUM LIMIT BUT IT IS GREAT TO COME HOME TO A SPARKLING HOUSE. THEY ARE ALWAYS RELIABLE AND IN AND OUT WHEN THEY SAY THEY SHOULD BE.
Description of Work: I WAS INITIALLY GIVEN A GIFT CERTIFICATE FOR THIS COMPANY. I HAD THEM COME IN AND CLEAN MY HOME AND FOUND IT WAS A GREAT IDEA.
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Service Categories
House Cleaning
FAQ
SCRUB BOYS is currently rated 4.7 overall out of 5.
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: 8:00 AM - 6:00 PM
SCRUB BOYS accepts the following forms of payment: Check
Yes, SCRUB BOYS offers free project estimates.
No, SCRUB BOYS does not offer eco-friendly accreditations.
No, SCRUB BOYS does not offer a senior discount.
No, SCRUB BOYS does not offer emergency services.
No, SCRUB BOYS does not offer warranties.
SCRUB BOYS offers the following services: Housecleaning, office cleaning, and commercial work.