Roto-Rooter Plumbing & Water Cleanup

Plumbing, Drain Cleaning, Sewer Cleaning,

About us

When you need an emergency plumber or a drain cleaner, call Roto-Rooter Plumbing & Water Cleanup of Delmarva, a local family-owned franchise. Your fast & reliable plumber can fix any plumbing problem, including sump pumps, toilet repair, faucet repair, faucet replacement, garbage disposals, water heaters, bathtubs, showers, and outside faucets. Roto-Rooter is best known for drain cleaning & sewer cleaning. We fix drain clogs, clogged toilets or sinks, blockage of main sewer lines, slow draining shower and bathtub drains, sewer lines and leaking or burst pipes. We also specialize in water damage restoration & water cleanup services. We can fix and clean up your flooded basement too. Roto-Rooter Plumbing & Water Cleanup is a local, 24-hour plumber and provides emergency service.

Business highlights

50 years of trusted experience
Women Owned & Operated
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Plumbing, Drain Cleaning, Sewers, Sump Pumps, Excavating, Waterlines, Pipework, Water Heaters, Septic Tanks, & Video Camera Line Inspection.

Services we don't offer

Plumbing, Drain Cleaning, Sewers, Sump Pumps, Excavating, Waterlines, Pipework, Water Heaters, Septic Tanks, & Video Camera Line Inspection.

Amenities

Warranties
Yes
Senior Discount

$100 off

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.3388 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
64%
4
13%
3
7%
2
5%
1
11%


Rating CategoryRating out of 5
quality
4.5
value
3.7
professionalism
4.5
responsiveness
4.7
punctuality
4.6

Filter reviews by category

Showing 351-388 of 388 reviews

Edith F.
10/2015
5.0
plumbing
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$4,000

Gary C.
09/2015
5.0
plumbing, drain cleaning
  + 0 more
unknown
Description of Work: Started out with a standard rotoroot job to clear a plugged drain. Problem got worse rather than better (but I still had to pay for that part of the job) so they scheduled in a hydrojet guy for the following day. Expensive, but did the trick.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$800

Erfan D.
09/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

David B.
09/2015
5.0
plumbing, drain cleaning
  + 0 more
.
Description of Work: They cleared a clogged drain line. This was the 3rd time I have used them.
Rating CategoryRating out of 5
Yes, I recommend this pro
$200

ronald R.
09/2015
5.0
plumbing, drain cleaning
  + 0 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$500

Robert P.
08/2015
5.0
plumbing, drain cleaning
  + 0 more
unknown
Description of Work: fixed a clogged toilet. Had to remove toilet. Well done and fast.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Brandi S.
08/2015
2.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
3.0
professionalism
2.0
responsiveness
3.0
punctuality
4.0


William H.
07/2015
5.0
sewer cleaning, drain cleaning, plumbing
  + 1 more
unknown
Description of Work: Unplugged - very well

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Leigh Ann P.
06/2015
5.0
drain cleaning, septic tank
  + 0 more
unknown
Description of Work: Pumped septic. Very professional and kind. Cleaned up after.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$375

Stephen R T.
06/2015
5.0
sewer cleaning, drain cleaning, plumbing
  + 1 more
unknown
Description of Work: They cleaned my greywater outlet line to the distribution box,until it was clear. Also used camera to see if anything was stuck.$50 online coupon was applied.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$327

Ellen P.
06/2015
2.0
plumbing
  + -1 more
unknown
Description of Work: I ordered 4 plumbing projects to be done, one of which was to take out an old toilet and install a brand-new toilet (supplied by me). When the new toilet was in, it was crooked, not flush against the wall. The plumber blamed it on the flange, said I needed a different flange. He said it would cost me an extra $700 for the new flange. I declined. But the toilet has other problems; it doesn't flush the way it should; sometimes it keeps running and I have to adjust the hardware inside the tank to make it stop. Oftentimes, it doesn't flush everything down, it comes back up. Roto-Rooter send another plumber to look at it when I complained. He looked at the toilet for about 30 seconds, then said he couldn't help me. When I complained again, Roto-Rooter sent the original plumber with his supervisor. They hung around for an hour, but insisted I needed another flange at an additional $700. I still TODAY have this defective toilet that my household has to use all day every day, and it's frustrating.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$1,110.68

Karin F.
05/2015
3.0
plumbing, sewer cleaning
  + 0 more
unknown
Description of Work: Sewer backed up by roots. Checked toilet first, damaged door jam to bathroom with machine. Put in clean-out, roto-rootered, installed new pipes. |Supervisor was obnoxious...yelling at me, etc. I'll have to use this company, since local plumbers don't do this work, but I will not have this man back.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,400

Response from Roto-Rooter Plumbing & Water Cleanup
Thank you so much for your feedback. Since you last received service in 2011, our branch has undergone a leadership change and has a renewed emphasis on providing world-class customer service with each visit. We hope that this will not be an issue in the future, but would still like to speak with you further about your experience. If you could please email pat.swanson@rrsc.com, we would like to continue this conversation with you in hopes of reaching a resolution. Pat Swanson, Customer Satisfaction Manager

Stephen S.
04/2015
2.0
plumbing
  + -1 more
unknown
Description of Work: They could not fix the problem on the first visit. They were scheduled to return on 4-20 between 11 and 1pm. They did not meet that appointment. I had a different plumbing company finish the job.

Rating CategoryRating out of 5
quality
1.0
professionalism
4.0
responsiveness
1.0
punctuality
3.0


Response from Roto-Rooter Plumbing & Water Cleanup
Thank you for sharing your experience. We would like to look into this further, however we have been unable to match the address you provide here with any recent work on file. If you could please email me that information to pat.swanson@rrsc.com , I will be able to assist you and address your concerns. I look forward to hearing from you soon. Pat Swanson Customer Satisfaction Manager

Jim G.
02/2015
5.0
drain cleaning, plumbing
  + 0 more
unknown
Description of Work: Cleared toilet blockage. Quick, toilet works.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Ann B.
01/2015
1.0
plumbing
  + -1 more
unknown
Description of Work: If this company is in your home get them out. They are easily 2-3x as much as an honest plumber. Buyer beware.

Rating CategoryRating out of 5
value
1.0
professionalism
1.0
responsiveness
5.0
punctuality
5.0


Response from Roto-Rooter Plumbing & Water Cleanup
Thank you for sharing your experience. We would like to look into this further, however we have been unable to match the address you provide here with any recent work on file. If you could please email me that information to pat.swanson@rrsc.com , I will be able to assist you and address your concerns. I look forward to hearing from you soon. Pat Swanson Customer Satisfaction Manager

Mary H.
01/2015
4.0
drain cleaning, plumbing
  + 0 more
unknown
Description of Work: Cleared drain

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Peter R.
10/2014
5.0
plumbing, drain cleaning
  + 0 more
unknown
Description of Work: Unclog kitchen drain and return to reset garbage disposal

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

William M.
10/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Installed a new ADA-compliant toilet and grab bar. Came at the promised time, listened carefully to my requirements, made appropriate suggestions, did an excellent job, and left the work site neat and clean.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Ruth R.
10/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: I forgot what they did, but they are fantastic! we highly recommend these plumbers

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Judy C.
10/2014
5.0
excavators
  + -1 more
unknown
Description of Work: repaired garbage disposal. very efficient

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Frank L.
06/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: I called for sunday service due to a plugged toilet. I was unable to unplug the toilet just prior to the arrival of the plumber. He was extremely professional and understanding of the situation and not only gave me great advice for the future but didn't charge me for the service call. I will definitely use this company again

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ruth R.
05/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: It has been a while so I do not remember. We have used them 3 times now and they don't charge extra,are very knowledgeable, and very reasonably priced. We will call them again!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bridget C.
05/2014
4.0
plumbing
  + -1 more
unknown
Description of Work: Cleaned out my sewer line.

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$356.97

Susannah B.
04/2014
4.0
plumbing
  + -1 more
unknown
Description of Work: I believe I could have shopped around and got a better price. Seemed high. It was Easter weekend (we had a sewer pipe break and back up into our basement.) The work and the crew that came were great.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$7

Irene T.
04/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: unblocking blocked pipe. It was a very efficient job.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Contact information

6321 7th Ave S, Seattle, WA 98108

https://www.edsroto.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Sewer Cleaning,
Septic Systems,
Drain Pipe Installation,
Water Heaters,
Excavating,
Natural Gas Lines

FAQ

Roto-Rooter Plumbing & Water Cleanup is currently rated 4.3 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Roto-Rooter Plumbing & Water Cleanup accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Roto-Rooter Plumbing & Water Cleanup does not offer free project estimates.
Yes, Roto-Rooter Plumbing & Water Cleanup offers eco-friendly accreditations.
No, Roto-Rooter Plumbing & Water Cleanup does not offer a senior discount.
Yes, Roto-Rooter Plumbing & Water Cleanup offers emergency services.
Yes, Roto-Rooter Plumbing & Water Cleanup offers warranties.
Roto-Rooter Plumbing & Water Cleanup offers the following services: Plumbing, Drain Cleaning, Sewers, Sump Pumps, Excavating, Waterlines, Pipework, Water Heaters, Septic Tanks, & Video Camera Line Inspection.
Plumbing, Drain Cleaning, Sewers, Sump Pumps, Excavating, Waterlines, Pipework, Water Heaters, Septic Tanks, & Video Camera Line Inspection.

Contact information

6321 7th Ave S, Seattle, WA 98108

https://www.edsroto.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day