Roto-Rooter Plumbing & Water Cleanup

Description of Work: They came out to clear a stopped-up toilet. The first time, they sent a man and he spent about 45 minutes and worked on it. It stayed cleared about 42 days before I had to call them again. The charge was $141.26. The second time they came out, the man spent less than 5 minutes of work, he came with a bucket and a small snake. He didn't really clear the pipe because within 3 days it was stopped up again. They did charge me the same amount both times.

Description of Work: They roto rootered the kitchen drain and rebuilt the faucet. There were also two parts to the sink they replaced.

Description of Work: We own a rental home and received a call from our tenant that the tub and toilet were backed up. Roto-Rooter came the next morning and diagnosed the problem and cleaned it out.

Description of Work: Replaced galvanized pipe in house with aquapex and installed new faucets in shower, kitchen sink and bathroom sink.

Description of Work: They were hired to clear a drain. Instead of clearing the drain, they went up on our roof and charged me for something I did not agree to.

Description of Work: Cleaned out the drain lines of our kitchen sink. Removed sledge and oil.

Description of Work: The receptionist did not understand what I wanted so #1 tech came out to "clean a sewer blocked line" which I did not need. They were very prompt, responsive and punctual though. Made another appt and tech came with camera to check my sewer drain line from house interior to the street which is what I asked for. The line was clear and no work needed to be done there. I did want my exterior downspouts and drain lines from the roof checked and cleaned. Turns out that this #2 tech cannot use jet to clean out lines so we had to call AGAIN to have the special water jet #3 tech come to do this. (They don't all carry the same equipment apparently on their trucks.) Anyway this person worked very hard and efficiently and discovered that two drains had problems...one went only about a foot into the ground and the other was tied into the neighbor's line...(we share a line apparently) the neighbor came out and talked us out of checking/cleaning the end of this line because it was too fragile for the water jets. The other lines functioned well after the cleaning and I know their location and sturdiness.

Description of Work: We needed annual root clean. They came out & told us we needed a much more expensive service - flushing of all the drains. Instead of clearing out the roots - they stopped up our drain - and created a cesspool in our back yard. They have come back out & are now quoting us 6 thousand dollars to repair the drains - (that are now all stopped up because they FLUSHED the drains instead of doing the less expensive root clean!)

Description of Work: The tub drain assembly in our tub failed and water was leaking through an old thread.

Description of Work: Cleaned the kitchen/bathroom drain successfully! After another company failed.

Description of Work: I contacted Roto-Rooter to clean out the drain of my bathtub, as the drainage had been slow for a while.

Description of Work: Supposed to clear a drain. They cleared the drain, but then we found a leak (sometimes old pipes when snaked have this problem - it loosens stuff and then there is a hole in the pipe). This was an old pipe and when it was cleaned out, it exposed the hole, so nothing they did wrong, just because of the age of the pipe, as explained to us by the plumber. They actually came in and replaced that pipe and then the leak was gone.

Description of Work: Had them come out as the basement toilet and shower were not draining. First visit was a 3 hour project, he tried to roto out everything he could, tried all his tools and decided that the pipe was more than likely broken right outside the house and we would need a camera analysis the next day. Meanwhile my 3 renters were without water. Cost of first visit $420. Next day the camera guy drops in, says that yes, indeed the pipe needed to be replaced, it was collapsed and he would give me a bid for the work. Cost of that visit $360.

Description of Work: The technician, Michael spent 3.5 hours, having been given the job of clearing weeds and debris from a stream culvert approx 12-14 in diameter. He spent 1.5 to 2 hours prowling around the two ends of the culvert without running his machine which I believe was a 4 inch cutting snake. He appeared not to know what to do, didnt bother to put on his boots until suggested by my neighbor, and finally went to the end suggested by my neighbor and ran the machine for 1-1.2 hours.

Description of Work: I contacted Roto Rooter after another company was unable to clear my clogged kitchen pipes.

Description of Work: I had my shower drain cleaned out by Roto Rooter. They also cleaned out my sink drain.

Description of Work: Roto-Rooter cleared a kitchen drain for my elderly parents.

Description of Work: Roots in drain. Service man first tried to clear overflowing toilet with a snake, tested sink drainage and assertained that he would need to use power augur to clear drain. This was done efficiently and I was kept informed of each step needed throughout the job. When finished the mess that was made was completely cleaned up.

Description of Work: An outdoor faucet needed replacing as it sprayed water everywhere when turned on.

Description of Work: They replaced a hot water tank at one of our rental properties.

Description of Work: They used a snake to unclog my kitchen sink. It was backing up into the utility sink in the laundry room.

Description of Work: They came into my house and cleaned my sewer line. It took them less than an hour to clean the sewer.

Description of Work: There were some roots blocking my drains, so they sent one person and he fixed it in twenty minutes.

Description of Work: Our kitchen drain was slow, so after reading the reviews here on Roto Rooter, I thought they could handle cleaning the drain out. The person who was sent to do the work was very aggressive on the pipes which made me worried that damage was being done. He took over two hours to clean this drain.

Description of Work: They opened up my toilet.