Reed Wright Heating started on Queen anne hill in 1938 where it still resides. Bryan Wilson and Tim Smith have owned to company for appx 25yrs now. We both worked for Reed Wright the original owner of the company. He sold it to us around 1986. The company has grown a bit since then but still remains a small business with local ties. We sell, service and install hot water heating (boilers) , force air heating and cooling and domestic hot water heaters. Pleas call us if you just have questions or need assistance with repairs or replacement.
Business highlights
87 years of trusted experience
Emergency Services Offered
Services we offer
Boilers sales and service. Forced air gas and electric heating and cooling install and service. Specialist in hydronic hot water radiant and radiator type heat. We work on every thing from 100 yr old systems to the most modern.
We finally found someone who understood our system. The boiler fan was replaced and we had heat . We were really pleased.
Description of Work: Boiler repair
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
JON S.
06/2017
5.0
heating & air conditioning/hvac
+ -1 more
Going back that far, I can't remember details, but I never had a problem.
Description of Work: The replaced my water heater.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
JON S.
06/2017
5.0
heating & air conditioning/hvac
+ -1 more
Going back that far, I can't remember details, but I never had a problem.
Description of Work: They replaced my furnace.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
JON S.
06/2017
5.0
heating & air conditioning/hvac
+ -1 more
I've used them for 20 years. They've been like 60 years in the city; a long time. I haven't compared their price with anyone else. I'm happy with them and I'm willing to pay what they charge. They've also installed a water heater and they replaced my furnace. We've been here 30 years so they put a new furnace in 10 years ago and replaced the water heater maybe 5 years ago. They've come for furnace service maybe 4 times in the last 20 years.
Description of Work: They did my summer maintenance.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Frank B.
06/2017
5.0
heating & air conditioning/hvac
+ -1 more
They just called that morning and said they had an opening, so we had them come out. Just continued good service. We've used them for over 25 years. They're nice people and they always do good work.
Description of Work: They did some maintenance work on our boiler.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
$264
JON S.
03/2017
5.0
heating & air conditioning/hvac
+ -1 more
I have been using them for three years. They have just been around for a long time. When they send somebody out, they seem like they are very competent and thorough and that is all I can say about them. I don’t use anybody else. I don’t have any complaints about them. The few times that I have called them, when something has happened like in the winter when we have had a problem, they send somebody right away.
Description of Work: I use Reed Wright Heating. They usually call me for their annual checkup in the summer. It was for the furnace checkup. The summer time is when they do their inspections and checkup of the heating system so we don’t call them in the middle of winter.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
JON S.
03/2017
5.0
heating & air conditioning/hvac
+ -1 more
This has happened several other times and I knew what to do.
Description of Work: We don’t have an air conditioner. It was on the furnace. The first time I called, they came and told me what was happening. That the high efficiency furnace that doesn’t have a smoke stack. It has a water drain line and it was unusually cold in the northwest and the water line runs down the outside of the house froze and that’s all the problem was. I was able to redirect. There is a pump at the bottom of the furnace that pumps the water up/out and when it’s really cold, I can redirect the water so it runs drain in the basement.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
KAREN W.
01/2017
5.0
heating & air conditioning/hvac
+ -1 more
Reasonable prices. Quality of work is high. High degree of integrity. Techs are great.
Description of Work: Check up on furnace.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Eric S.
11/2015
5.0
heating & air conditioning/hvac, water heater repair
+ 0 more
Communication with the office was clear and went smoothly. The technician was diligent and pleasant despite the fact that he had trouble getting the pipe to seal properly to the pump at first. He found a solution and completed the job. It took extra time beyond what expected and they were fair with the final charge. Luckily they were able to get a technician out within a couple hours because I was without heat.
Description of Work: Replaced an electric recirc water pump between the water heater and the home's warm air handler fan.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$739.25
Ayako H.
03/2015
5.0
heating & air conditioning/hvac
+ -1 more
We've installed Triangle Tube Prestige boiler in 2009 when we built our house. After only 5 years, it started acting up and stopped working unless we press a reset switch. I called four different companies, some of whom tried to repair and others said it's not worth repairing and we should buy a new system for $8000 to $9000. Since it wasn't completely broken, we decided to live with it until it's completely done. After 8 months, it stopped working more frequently and I started back on my search for the right contractor. It was the same thing again, most contractors told me to buy a new and better one. And finally came across Reed Wright, who told me it's crazy to think about buying a new one when this boiler is only 6 years old. Elaine on the phone ensured me Triangle Tube is a good company and while it may take a several try, it will get fixed. I wanted someone to come as soon as possible, but it was their busy season and I was placed on waiting list since my boiler is still somewhat working. After about a week, Elaine called and said someone can come over that day. Brian came to look at the problem. He talked to Triangle Tube company before arriving and told me our error code could mean many number of things and he'll start fixing from the least expensive portion to see if that works. I agreed to it. Unfortunately, it didn't work. He came back twice more. The third time around, he really fixed it!!! It's been over two months and there's been no problem. We saved $7000 by trusting in Reed Wright and not buying a new system like others suggested. In addition, soon after the boiler got fixed our wine cooler system broke down (this system is unrelated to the boiler). Since wine cooler is a specialized area, we had another company planned on installing a new system. However, for some reason they backed down on us. Not knowing who to ask, I called Reed Wright again. This time I talked to Tim. He told me that he knows how to install it, but is too busy. He called around and found me a right contractor. It turned out to be his competitor, but he didn't care as long as he knows I get a good service. I believe, Brian, Tim and Elaine are the owners of this company. I'm thoroughly impressed with their honesty and customer service. Their fee is not the cheapest, but the quality of the service provided is exceptional that I can not think of using any other company.
Description of Work: Reed Wright fixed our Triangle Tube Prestige boiler, which four other heating companies told us it's not worth fixing.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Steve M.
10/2014
2.0
heating & air conditioning/hvac
+ -1 more
When I called in October to request a routine inspection and cleaning, I was told that I should have called in the spring, and they would not schedule the service. They said they would work me in when they could but their priority was customers with no heat. This was in mid October when we had mild temperatures. I said OK, call me. One day a week or two later, I got a call saying a technician was in my area and they could do the inspection if they could come right now. I said OK and the technician arrived in ten or 15 minutes. The technician seemed professional, did the routine service, and told me he thought my old furnace was in good shape and would last another season or longer. I asked him if he could install a switch to operate the blower motor separately from the furnace. He said it turned out to be a simple job and did this. He left after about an hour, could have been as much as an hour an 15 minutes but no longer. I got a statement billing me for 2.25 hours. When I called and told them I thought there was a mistake, I was told no, they checked the time sheets and this was a reasonable time for the job. I was here and I know how long the technician was here, and it wasn't 2.25 hours, even including the 15 min. travel time from the previous job. They refused to make an allowance. Overcharging for time is the pattern for this firm based on my limited experience with them. I called them once previously when my furnace would not ignite. The technician came, said the ignitor was bad, and told me that although they usually carried them on the truck but this time he didn't have one. He left and returned an hour later with a new ignitor and completed the repair. On that occasion, I received a statement charging me for the time he was here, plus the hour he was away while getting the ignitor. I paid the billed amount but protested that it was not fair that I should pay for time to get a part routinely stocked on the truck, and a part that I would likely need based on problem I reported when I called. On that occasion they agreed and issued me a refund. The technician was knowledgeable and professional, they corrected the error in billing which I thought was just an honest mistake, and I felt from that experience that this was an honest and reputable company. Based on my more recent experience I no longer believe this. I was once again charged for excessive time, and as a result the amount I paid for the service was unreasonable. The fact that I was here and knew how much time the job took was of no concern to them. I will be replacing this old furnace in the next one to three years, and I will not be troubling this firm with my business in the future.
Description of Work: Cleaning and inspection, installed fan switch on furnace.
Rating Category
Rating out of 5
quality
5.0
value
1.0
professionalism
2.0
responsiveness
2.0
punctuality
5.0
$320.29
Ernst D.
03/2014
5.0
heating & air conditioning/hvac
+ -1 more
I have a hot water heating system with a gas boiler. When the gas burner stopped working in November, I called the gas company, who had serviced a previous leased unit. Puget Sound Energy took a while to come, and when they did diagnosed the problem but failed to call me to get repair authorized. I then contacted Reed Wright, which specializes in hot water heating. They made the repair for the same price the gas company had estimated.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
BARRY W.
02/2014
5.0
heating & air conditioning/hvac
+ -1 more
I had been unable find the correct size filter at Lowes. They brought the correct on with them and the price of the filter was competitive.
Description of Work: Serviced gas furnance, changed air filter.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
PHIL S.
11/2013
5.0
heating & air conditioning/hvac
+ -1 more
These guys(and gal, Elaine!) were fantastic. I sent an e-mail through their website and Tim responded quickly. I called the office to schedule an appointment. Elaine tried to fit me in as soon as she could. She kept in contact with me a got scheduled that afternoon. The service tech( sorry I can remember his name) promptly showed up and went to work. You could tell right away that he knew what he was doing and quickly diagnosed the problem, search for and found the part needed. He came back the next day to install. The best thing about Reed Wright is that they are independent their first priority is try to fix and not try and sell you a new furnace. Most furnace businesses are also furnace dealers and always push new furnace even if you don't need one. So beware!!!
Description of Work: Gas Furnace Repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$660
Robert Scott D.
10/2013
5.0
heating & air conditioning/hvac
+ -1 more
Responded early Monday morning to telephone message left on Sunday evening. Serviceman arrived before 11 am Monday. Located problem, replaced part, serviced furnace. Job done professionally, pleasantly, promptly. This firm has provided excellent furnace service at my home for a number of years and I highly recommend it.
Description of Work: Inspect furnace which would not ignite. Replaced sensor/switch between pilot and main burner.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Nancy C.
10/2013
5.0
heating & air conditioning/hvac
+ -1 more
Elaine was a life saver. Not only did she sense my urgency to get hot water back in the house, but she recognized that I have a high demand job that requires me to be in the office...not waiting all day for a repair man. She gave me a call when they were to arrive so I could meet them. Not only that but since the part needed was under warranty, she processed the paperwork so I would not have to pay for the part, only the labor. I did not even ask her to do this, she took initiative to help me out. The guys that fixed it were great, however Elaine put the entire experience over the top and was the game changer for me to write this review. I would use Reed Wright again and again....but here is hoping I won't need to.
Description of Work: After disappointing results with Bob Oates who was unable to fix my water heater. I reached out to Reed Wright on their recommendation. Elaine was so helpful and understanding. She listened to my concern regarding the hot water heater then took quick action to set up an appointment. When they arrived they quickly assessed the problem and picked up the part for me and installed it the next day.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
Colleen K M.
08/2013
5.0
electrician, heating & air conditioning/hvac
+ 0 more
Cleaned and serviced a furnace that had not been serviced in at least 10 years. They were really great about the work, very fair and did a great job. In fact we could not get the thermostat to work and they fixed it no charge. They are terrific and I would recommend them any time.
Description of Work: Cleaned and serviced a furnace that had not been serviced in at least 10 years. They were really great about the work, very fair and did a great job. In fact we could not get the thermostat to work and they fixed it no charge. They are terrific and I would recommend them any time.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$415
M B.
05/2013
5.0
heating & air conditioning/hvac
+ -1 more
,treat Service. I called at 8:00 am They were there at 10:00 am to inspect and bid on the work. In the 1st appointment they thought one brand I had researched was what they'd install. Later after, crunching the numbers and other review work they recommended a different make as a better fit. At sign off the Boiler Inspector raved on how well designed and built my boiler is. As he completed his tests he pointed various cool, well thought out features. He was very impressed with the Lochinar unit Reed Wright chose for me. The Installers were friendly and very professional. The boiler, electrical and plumbing work looks as good as the installations you see on "This Old House"...
Description of Work: Removed old Oil Boiler. Installed new natural gas boiler. Ran gas line from boiler to meter. Installed intake and exhaust system. Relocated plumbing and heating pipe connections to new location coordinated permits inspections and having gas turned on.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,500
Nancy F.
05/2013
5.0
heating & air conditioning/hvac, water heater repair
+ 0 more
They're very prompt. When you call them, they come really quickly. The man that has worked at our house has been great. He really goes out of his way to figure what the problem. They figured out how to fix things that other people haven't been able to. We've got a waterless tank heater and they've got our old heater that heats the house plus this much newer type of heater that some places just don't know what they're doing. They're really great. We called them on a Saturday and they were here Monday. I expected them to come sometime later in the week.
Description of Work: Reed Wright Heating & Electric serviced our heater plus the water heater.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Dona P.
10/2012
5.0
heating & air conditioning/hvac
+ -1 more
I waited only a few days before they were able to work us in (this was boiler-servicing time). I found the technician to be very polite and diligent in tracking down our problems. The price seemed reasonable and within the level I would have expected, based upon that of other companies I have hired in the past. They came immediately the next day to fix the new problem. I liked this company and would use them again.
Description of Work: repair and service my furnacewere knowledgeable and efficient. I have a 40+ boiler in my home on which a valve zone was making a terrible noise. They replaced it and it works fine. The regular service may have stressed my old boiler to the point where the next day the pressure the fill valve failed. They returned and replaced it within hours after I called, did not charge for the full time of work..
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$920
Response from REED WRIGHT HEATING & ELECTRIC
Thanks [member name removed] for the nice review, we always strive to do a good job and I really appreciate the time that you all take out of your busy day to write these reviews. Tim Smith
Scot W.
08/2012
5.0
heating & air conditioning/hvac
+ -1 more
Reed Wright Is a good company to deal with. I have found that boiler work is just expensive to have done where ever you go.
Description of Work: Hot water boiler went out it needed a new igniter, They got it done no problems. I tried another company trying to save money and had problems I'll stick with Reed Wright.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Patty C.
03/2012
5.0
heating & air conditioning/hvac
+ -1 more
Prompt service. Very experienced technician, who knew these old radiator systems. Other heating companies have turned us down due to the age of the heating system. Technician spotted the problem immediately, and then went on to service our whole system, and teach us the correct ways to adjust and maintain it. Very satisfied with their service.
Description of Work: Serviced Old Fashioned Boiler/Radiator system in 100+ yr. old house. Fixed squeaky pump motor.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Response from REED WRIGHT HEATING & ELECTRIC
Thank you for the nice review and comments, always appreciated. Tim Smith
Randee B.
02/2012
5.0
heating & air conditioning/hvac
+ -1 more
This company has always taken care of the furnace. First rate service, on time. We are always happy with their work.
Description of Work: Annual service & found & fixed plugged expansion valve
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$184
Response from REED WRIGHT HEATING & ELECTRIC
Thank you for the nice comments and the continued support. Tim Smith
Dog F.
01/2012
5.0
heating & air conditioning/hvac
+ -1 more
1. Sales representative came in a few days before to: inspect the old furnace; explain the replacement process; discuss the various models; present the various pricing options. (Very professional in approach). 2. Service Team arrived on the day, on time, and started work immediately. No time was wasted. 3. They installed the furnace and cleaned up where they worked - even areas that I did not expect them to clean. (Very friendly, well-mannered, quiet, hardworking). 3. They taught me how to use the furnace. They made me use the thermostate and corrected my faults in a professional manner. 4. Very satisfied with the product and the finished product. 5. This is the kind of company you wwant to do business with. Not in-your-face, not overbearing .
Description of Work: Needed to replace an old furnace.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,950
Alexandra R.
10/2011
5.0
heating & air conditioning/hvac
+ -1 more
Excellent experience. 4 days before Christmas my furnace was making terrible sounds and the house wasn't heating up very well. I called Reed Wright since I had used them before for a general furnace tune-up and had also gotten a bid from them for a new furnace. They came out right away and got me up and running. This is a very good company and I highly recommend them.
Description of Work: Replaced seized blower motor on furnace, drilled holes for bolt settings for cradle, checked belt, oiled bearings and shaft, checked burner and controls, checked thermostat, tightened electrical connections, checked air filter for dirt and dberis, cycled furnace to check operation.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Water Heaters,
Electrical,
Natural Gas Lines
FAQ
REED WRIGHT HEATING & ELECTRIC is currently rated 4.9 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
REED WRIGHT HEATING & ELECTRIC accepts the following forms of payment: Check
No, REED WRIGHT HEATING & ELECTRIC does not offer free project estimates.
Yes, REED WRIGHT HEATING & ELECTRIC offers eco-friendly accreditations.
No, REED WRIGHT HEATING & ELECTRIC does not offer a senior discount.
Yes, REED WRIGHT HEATING & ELECTRIC offers emergency services.
No, REED WRIGHT HEATING & ELECTRIC does not offer warranties.
REED WRIGHT HEATING & ELECTRIC offers the following services: Boilers sales and service. Forced air gas and electric heating and cooling install and service. Specialist in hydronic hot water radiant and radiator type heat. We work on every thing from 100 yr old systems to the most modern.