Redfin Real Estate - Seattle

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I find their website to be very easy to use their mobile app is good I don't trust their estimates. And frankly they really need to work on vetting there Realtors. Although I'm starting to think that all Realtors are reading from the same program. I'm on my 5th the realtor and let's just say I don't appreciate being treated like I'm stupid. And Redfin reached out to me to try get me another realtor but after dealing with four of their choices I decided to move on and now I am in contract to purchase a home without Redfin.

We worked with Joe as our agent in West Seattle for a new home purchase and we couldn't be happier with the whole Redfin process. You have to want to be involved in the process, but if you do, Redfin makes it easy for you! From touring homes, to negotiating our offer, to completing closing -- everything went smooth and without a hitch. We were first time home buyers and had no problems navigating the process and were able to close in less than 30 days thanks to Redfin's team of fast, responsive, and reliable folks!

We were pleased with the results we got.

This was a great experience. I was actually not looking forward to dealing with RE agents again, from past experince. Allie and her team were a pleasure to work with, actually had fun looking for a new home. Absolutely no pressure to buy, no pressure to limit the number of houses we saw or to go back for a second, even a 5th look. Allie and her team kept me informed from start to finish. We even closed in less than 30 days without any stress. I would have been happy even without the 50% rebate on the buyers commission. My only complaint was the building inspector she suggested did not do a very good job. He was highly rated on YELP and highly recommended by other agents and loan officers, so maybe he just had a bad day. Again, I would use Redfin again in a heart beat.

Robin provided excellent advice, kept us informed, did a good job negotiating etc. Redfin has an online 'deal room' where you can look at a timeline of what needs to be done when and check things you need to do off when you do them. Redfin uses docusign for electronic signing, which is fantastic. We were out of town a couple of days during the buying process and were able to sign needed docs on our iPhones. I was very happy with everyone I worked with at Redfin and getting almost $12k credited back at closing was great. The Redfin website is also a great place to look for homes.

It was a good experience. I have used them before.

had been searching homes online for months using their online site. of all the real estate sites, this was by far my favorite. we found a good home in kenmore and got redfin as our agent. this was our 1st home purchase, but the redfin agent walked us through everything easily. if you can find what you want without alot of help, these are the people to use to close the deal and do the paperwork. we liked everyone we dealt with at redfin

Redfin is an absolutely wonderful company that is revolutionizing the real estate industry for the better! We worked with them over the past year as we patiently searched for, and bought our dream home. Here is what we loved: they have an AMAZING website that gives you all of the MLS information on each property, including a google satellite picture with the property borders outlined, and often a street view pic as well. In addition to neighborhood demographics it also lists comps and local price averages for the particular property you are looking at. We had our "saved searches" email us with updates every day, so we were probably more informed than many realtors out there. Redfin is different from a traditional realtor because they give you all of the information up front, and the agents are specialized: they either sell houses, buy houses, or show houses. All agents are salaried and get bonuses based upon customer satisfaction, not commissions from sales, so it is refreshing to have an agent who isn't pushy at all, and will actually point out negative things about homes/neighborhoods (if prompted). We felt very supported when we chose to purchase, and our buyer's agent (Febe Cude) knew the market probably better than anyone since her job is purely home purchasing and she didn't have any personal financial incentive to pressure us to overspend. It is a great company to work with - we had no problem requesting the same agent for our tours, and we chose our buyer's agent as well. Everyone we met in our long house hunt was very professional, knowledgeable, and offered personal attention and advice. One of the best parts of Redfin is that you get 1/2 of the "buyer's agent commission" refunded to you at closing! So for us, who like to stay objective and do our own research without someone breathing down our necks pressuring us to buy, buy, buy - this company was perfect! We can't say enough good things - highly recommended!!!

Redfin provides an excellent service for those who prefer to search for their home themselves and prefer 2/3 of the buyers agents commission to go to themselves rather than their agent. We used their website (highly recommended even for those with agents) to find houses we wanted to tour (with and without open houses) and after seeing all the ones with open houses ourselves called up Redfin and scheduled tours of the remaining houses. They send a junior agent with you to open up the doors and let you see the houses and once you decide on a house they put you in contact with a senior real estate agent who talks to you about making an offer and negotiates with the seller. Their agent was very helpful in negotiations and got us the house for a great price and made sure that all the right things happened. Just as nice was the 10K check we got after closing as our part of the buyers commission.

Even though we worked with more than one agent in the process of buying our home, everyone we worked with was very thorough, accessible and well informed. Donald DeSantis was stellar in his communication, response and accessibility more than anyone else.

The entire experience was seamless. I loved that I was in control of every aspect but the advice from the agents was indispensable. Everything except the viewing of the homes can be done from home as long as there is internet and fax access. I hope that this model and Redfin are available if I ever need another Real Estate transaction.

Overall it went well. We got almost $11,000 back for the refund. The only problem was that some small repairs were supposed to be completed and never were. Also I was never given a final walk through. So if your comfortable ensuring everything happens yourself then it is a good way to save a lot of money.

It was not what we'd hoped for. We expected our Redfin agent to be more experienced and helpful with a successful strategy to purchase this house during this buyer's market. Instead they treated the deal as if it were a seller's market and seemed more interested in making the seller happy, rather than making sure that we were advised as to how to go about getting what we wanted out of the deal. Furthermore, they made us feel like we'd made a poor decision in our choice for financing, and suggested we use a lender referred by the seller. They also urged us to use the title company preferred by the seller even after we pointed out that the title company gave them incorrect information about the title process. At this point we have decided to seek a more experienced agent who truly knows how to strategize and negotiate, and who doesn't seem to side with the seller.

It's not very often I feel truly compelled to share a review but this company is changing the world of real estate. Helped me save a ton of money. Redfin helped me from the beginning with really cool tools on their website to find the house. Then helped me write the offer. Then helped me negotiate and close the transaction. Oh yeah, and the best part. They're giving me a check back at the end worth several thousand dollars! You gotta love that!

First, let me just say that I am not really the type to give recommendations to people - I worry too much that they'll be disappointed in any way. However, I would absolutely make an exception to this for Redfin. The whole process of selling condo/buying house with Redfin has been excellent. As far as selling my condo, all I really did was go to initial meeting, reply to a couple emails, and next thing I know, I'm signing closing papers and getting money deposited into my account! Redfin took care of everything. I would honestly never let any friend or family buy/sell a house with anyone else but Redfin now. The amount of money you save both buying/selling compared to using traditional agents is amazing. If you're buying a house, it's basically like getting a 2% discount on the house compared to using a traditional agent/commission structure. And the service is top notch. Simply put: Redfin gets the job done, does it very well, and will save you a great deal of money.

There were both excellent and difficult aspects of working with Redfin...the first online real estate agency. Their business model is brilliant: they provide minimal service for do-it-yourself house hunters but refund 2/3 of their commission to you after the sale closes: typically 2% of the purchase price. But their customer service leaves a lot to be desired. Our agent and his assistant often made mistakes...making typos and failing to follow up on critical paperwork. In one instance, his paperwork showed a purchase price that was off by more than $20,000. The good news: the refund is very valuable. And in our case, upon learning how awful our experience was, Redfin offered to refund its commission to us, standing by their 100% satisfaction guarantee.