Phinney Ridge Cabinet Co

All new kitchen, excellent cabinets and tops, excellent design services and customer relations. Very good company for quality products.

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I contact Phinney Cabinet for a quote on custom work. Not a huge job ($1k-$2K) but big enough. They did not return calls or emails when they said they would. I called them back 5-6 times, each time being told they would write me back. Nothing. I mean I was really trying to do business them but they seemed ill equipped to handle anything custom - would you give an order to people whom seem nice but can't return emails or phone calls over a month period of time?

I found the people at Phinney Ridge Cabinets very helpful and friendly. They presented me with various options, compared benefits, and were punctual in providing my quote. Since I got multiple quotes, I purchased from another fabricator/installer who provided a better price point for me.

Great experience with meetings. All questions were answered and the bids arrived when they were promised.

Overall, it was a very good experience. Tim was in contact with us throughout the whole process and provided us with accurate prices and time estimates. He also gave us drawings of what our kitchen would look like with different cabinet options to help us decide on a final product. In the end, everything was delivered as promised. We only had one minor issue with a broken drawer panel, which was immediately replaced at no charge to us.

Phinney Ridge's prices ended up being considerably higher than I expected going into my remodeling project, but in the end I feel satisfied with value for money for two reasons 1) the quality of the cabinets is first rate - my contractor's crew couldn't stop talking about the exellent quality of these cabinets; 2) I feel I really got my real money's worth in the meticulous and tireless design help I got from Tim Moser, their designer. Optimizing the cabinet design for my particular kitchen configuration took quite a bit of work and rework, design and redesign, to get the absolute best results for the space available. My project involved removing a wall (with wall cabinets) and another long bank of low cabinets in an area I wanted to change from kitchen to dining room space. Trying to make up for that lost storage space with new options in a smaller space took quite a bit of determination - often involving shifting everything an inch here, or an inch there, over and over again. Tim was with me all the way through to getting to the best possible solution, and in the end, I didn't feel bad about what seemed to be high cabinet costs, because I got so much quality design work as part of the deal. While I may have marginally less cabinet space now than before, what I do have is much more usable, with more of what I need easily at hand. If you have very straightforward needs where standard cabinet sizes can work, then you probably can find a better deal elsewhere. But if you're looking for good help in licking some tricky design problems, and you want to end up with some truly first-rate cabinets, then the folks at Phinney Ridge might be just who you need.

When I made the initially phone call, after briefly describing what we wanted (which was basically a standard cabinet), I was told it would be $500 *at most*. We went into the store and spoke with one of the design specialists who was very kind and helpful. He asked exactly what we wanted and helped fill in the gaps in our limited knowledge. He followed up a few days later as promised with a design and estimate that was over $1200--which he knew was cost prohibitive. He said if we made some changes, we could get the price closer to $600. Unfortunately this was still beyond our budget. Everyone was very friendly and understanding, but the price made it too big a hurdle for us to do business this time.

Overall experince was good. For the cabinets available in their invesntory the price is far too high. Ended up using a custom cabinet maker in Wedgewood that was half the price for handbuilt wood cabinets

They were nice to work with but they were not able to provide the solution I was looking for. They are more of a design house and they outsource the ideas to other cabinet makers.

Very satisfied with our experience working with Tim. He was willing to revise designs several times to accommodate our needs. Installation was done by a separate contractor. When there was an issue getting some final pieces, they did send out their own installer who was very professional.