PCS (PAINTING & COATING SOLUTIONS)

Wonderful experience. The team was very professional and did such a great job helping me pick the colors. Prepping the house included replacing a piece of siding and a piece of trim by garage door. They did a thorough inspection, offered a great price, provided a written estimate and contract outlining exactly what they would do. Team of two or three arrived on time, always cleaned up before they left for the day. They sprayed on paint, and back brushed/rolled for complete coverage. they painted the gutters, under the rafters - and showed great attention to detail. They were so good and reasonably priced that we contracted them to paint a bedroom and a bathroom as well! Would definitely use again!

There was a lot of confusion surrounding the original proposal. It contained some provisions that were obviously boilerplate that didn't apply to my job. It needed to be revised. Also, part of the job that I assumed was included in the proposal was not included according to the salesperson, Catherine. The work was performed quickly and professionally once the agreement was sorted out. However, I had to deduct from the quality grade because the color of the paint was not the color that we had selected and had communicated to Catherine.

The PCS crew did a great job painting the south side of our townhouse a few years ago so we asked them back to paint the rest of our exterior and clean our gutters. They do a great job painting, very thorough and neat. They completed the work for our house and our neighbor's house in less than a week. Our only small hiccup was that they trimmed some tall shrubs around our house much more intensively than was required for the job - cutting some main support branches (several inches thick) and leaving the shrub looking quite unbalanced. They also painted over the vents for the house, causing our dryer vent to break inside and overheat. To their credit, they came back and opened the vents and paid for the subsequent repairs needed to the dryer vent.

They were kind and courteous and their work was outstanding. They were the only painters to have worked on the house where the paint didn?t peel away. We were pleased with their prices. We liked them well enough to refer them to our neighbors. We would use them again if we have to.

The company never got back to me for a quote. I was in communication with them for a total of 2 months attempting to get a quote for the job. A few times quotes were given incorrectly, and I had to ask for modifications to the quotes. They attempted to revise the quote a couple times, but never made the modifications correctly. Finally they said they needed to visit once more to reassess, and never visited my place again. I finally gave up.

The owner, Dario, was pleasant and helpful. He made several suggestions about how to fix problems in a cost efficient, high-quality manner. The crew arrived promptly at the agreed-upon day. The team of three men worked diligently for five days. They were efficient and were neat and tidy. In general, they did a good job of keeping paint off of areas that it did not belong. At the end of the job, we pointed out several small spots where paint had been smeared onto a surface where it did not belong. There were also a couple of minor areas where additional work needed to be done. These minor problems were quickly and competently corrected.

Interior Painting. Straight forward process, no need to describe it. Just need to say that scope of work included wood work requiring fine finishes.

Good workers. Left paint chip everywhere when prepping the job. I ask him to inspect with me, but it was reported he had already inspected & job was ok.

Once we agreed on the details of the job, the work began with careful preparation. We had a 3 to 4-man team who worked daily on completing the job as the weather allowed. We were trying to complete the job before the fall rains. The workmen were efficient and hard-working. They cleaned up after themselves daily and always left the work area tidy. One frustration was that only one worker spoke limited English and it was difficult to communicate with the team members or to ask questions. We were never told exactly when to expect them to return to work the next day. Dario worked with us in selecting a stain to match the main paint color. Rachael, the office support person, was very helpful in working out a mistake with the color for the double doors. The job was completed to our satisfaction in a timely manner. They even came back to apply the contrasting trim to the chimney box after they had been paid!

They were very good at what they did. I was very pleased with the work. The foreman was very good to work with. His name is Silomen. They were very friendly and answered my questions very well. They were the best of three bids.

I got many estimates for painting, and chose PCS because Dario seemed so detail oriented and because of the fair price. Unfortunately, the workers were not quite so easy to work with as Dario. I had told them I wanted eggshell (not flat) because our house gets a lot of weathering. When I saw that there were many 5 gallon buckets of flat, I told the painter that it wasn't what I had asked for, and he yelled and basically threw a fit. Not professional. Dario and his partner did make an extra effort to rectify the situation, both in practical terms, and to call me personally to say that things would be made right. Still, the conduct was unnecessary and unpleasant. Dario and his partner run the company well, but I would be sure that absolutely everything is understood between you and the workers, and ask them who will be working on the job and what you can expect from them. I hope that they have rectified the overall situation either through other people or training.

I called for someone to come to give an estimate for painting a deck. An appointment was made for someone to come to my home on 7-27-07 at 1 p.m. No one came although I especially stayed home from work and left my cell phone number. I called the company and there was no answer. I called the company again on 7-30-07 and left message for someone to call me back. No one has called me back.

They did an excellent job. Very professional; arrived on time, were unobstrusive, worked efficiently and professionally all day. Cleaned up well. It's been almost a year now and the job looks as good as on the day they finished. Dario was extremely pleasant and professional, a pleasure to deal with, as were all of the painters.

Dario and his crew did a great job. Our house hadn't been painted in a while, and prep work was pretty extensive. Dario was responsive to phone calls and requests, and met with us whenever we needed to talk. Crew was on time, and worked efficiently. Dario was patient with us as we made color choices. In fact, he made a suggestion for a color for the fascia boards that was different than the window trim color. After it was painted, we decided we'd prefer the other trim color, so they re-painted, at no extra charge. Clean-up was good, and no plants, trees, or flowers were damaged. Project was two weeks from start to finish, would have been quicker but for a couple of rainy days and the fact we were picking out colors as we went. One message didn't get relayed from Dario through his office to us, causing one communication mix up, but no big deal. Overall, a very positive experience, and we love the way the house looks.

No showed for an estimate and no calls.

Called and set up an appointment for an estimate over a week out. When the day arrived, no one showed up. I called and was told that I never made an appointment. However, they said that someone could come out tomorrow (Saturday). I accepted the new date and time. When I came home that evening, there was a message asking if Sunday would work instead. I called back to say it would, but the business was closed for the day. No one showed up Saturday, or Sunday. No one ever called to explain, or apologies.

Overall, it was good. Sometimes it seemed like the receptionist was difficult to communicate with.

We had an appointment time set for 10:30. At 10:45, I called to make sure the man who was coming wasn't lost. Rachel at the front desk, told me that she would check and call me back. She called back and said that he would be here at 2 pm and would I be home all day? If I hadn't called, how long would I have been left waiting? I had to go to work so I rescheduled for 4:30. At 4:40 she called and said that he would be late again. So, I rescheduled again for the next day. And then the same thing happened again. I gave up.

It was a very small job, and went okay. My main concern was that the worker did not speak English well, and he was the only person who was ever on-site to look at the job. I was not sure that I had communicated what I wanted. He primed and painted (2 coats), and it took about 4 hours. He was very thorough in taping things off, but not quite as meticulous in cleanup as I would have liked. Also, the person in the office didn't seem to know much about what was going on, and when I called to confirm my appointment it took 3 tries to actually speak to someone. I gave a low grade on professionalism because the two people I had contact with (the office and the painter) were difficult to communicate with.

They were on time and fast. The quality was good, not great.

My wife and I picked Dario and PCS after reading the reviews here on Angie's List. He estimated the job, suggested some alternatives for paint and trim colors, and then his crew took over. Six business days later, the entire house was painted, along with the trim. A neighbor who paints for a living (interior only) said the crew was doing a bang-up job; nice to hear a compliment from another professional! People in the neighborhood also complimented the crew and the job. Dario's crew (Hector, Martin, and the others) were always on time, worked hard, and cleaned up the job site after each day's work was through, including removing plastic masking from the windows. I highly recommend them for the work performed. Price was in the middle of other bids, but given the work quality, it was worth it. Thanks again, folks!

Excellent paint job, crew was on time each morning & very polite. The same crew that did the pressure washing also painted the house. Cleaned up the area at the end of each day plus a final cleanup when the job was completed. I would highly recommend PCS.

Very good. Dario was very responsive and flexible regarding our estimate, and also with completion of the work.

Overall I was extremely pleased. The staff, from top to bottom, were friendly and courteous. This was about the lowest quote I received from four companies. The workers (most of whom spoke Spanish and little English) were diligent and experienced. Their work was meticulous and flawless. They cleaned up each day. On the downside: There was miscommunication about repair of a fascia board, but they came back later and did a satisfactory job. Carpentry is not their strong suit. Also, I was not asked in advance which parts of the house were to be painted the siding color versus the trim color (e.g., under the eaves) and by the time I realized it, it was too late to change.

He lives very close and came out the same day to look at the work. He didn't leave me with any impression that he wouldn't follow up, but I haven't heard from him and it's been two weeks.