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PC Fix

Computer Repair, Computer Sales

About us

PC Fix was established in 1999. We provide on-site computer repair and networking services to both home-users, home business owners, as well as small business owners. Whether you have 1 pc or 25 pc's on a network, PC Fix can help keep them working optimally. Our Locations: Issaquah - 1320 NW Mall Street #D 98027 Lake City - 8014 Lake City Way NE #A Seattle, WA 98115 Ballard - 7004 15th Ave NW Seattle, WA 98117 Edmonds - 660 Edmonds Way #C Edmonds, WA 98020 Low Prices Guaranteed. What We Do : PC Fix helps clients with computer repair as well as maintain and upgrade computer systems on-site, at business and at home. We can also custom-build computers to ensure clients are only paying for the features and functions that they really want and need. Fast, Onsite Computer Repair and Networking Services Troubleshooting Virus, Worm, Spyware Removal DSL & Cable Modem Setup Wireless Networking Data Recovery & Backups Security & Firewall Protection Virtual Remote Support Technology Consulting Business Service Plans Custom-Built Computers We offer on-site help with any computer need. Our certified professionals are ready to help with anything, from a simple software installation to full network support. We also sell computer software and parts. PC Fix Philosophy : Our corporate philosophy centers on you, the customer. We have found that once a customer finds a computer company they trust, they remain with that company. We realize this and strive to put our customer's needs above all. As big as we've grown, we're still a family-run enterprise . Friendly, personalized service is what sets us apart. Data Back-Up & Recovery When it comes to protecting valuable computer data, most of us know that we should be making regular backups because a system failure would cause unthinkable hardship. Even with this knowledge, many customers live through each day without a backup for accounting data, databases, digital photos and other important files that are irreplaceable. PC Fix is focused on providing solutions that help small businesses and home users protect their data without investing a lot of time and energy. For protection and complete recovery of data customers turn to PC Fix experts. Virus, Worm and Spyware Removal At any given time thousands of computer viruses, worms and spyware are in circulation on the internet. Millions of users with always-on high-speed internet connections are prime targets for hacker probing, worms and viruses. Unfortunately these malicious programs cause massive frustration and millions in lost revenue due to computer errors, stolen information and downtime. PC Fix provides software and hardware solutions to remove and combat continuous attempts by unknown internet predators. High Speed DSL and Cable Modem Setup There are millions of high speed DSL and Cable internet subscribers throughout the United States. The numbers continue to increase as provider competition drives down monthly costs. Many small office and home office ( SOHO ) computer users rely on the internet for daily correspondence and business transactions. Often a technician is required to install and resolve equipment connectivity issues. PC Fix provides DSL and Cable modem setup with internet access to multiple computers in one location. Troubleshooting and Repair Most business owners and home office users don't have time to hassle with bringing a computer to a retail repair shop. Why make customers go through the process of unplugging all the wires, packing the PC up in the car, dropping it off for several days, going back to pick up the PC and attempting to set it all back up again. PC Fix makes it easy by going directly to the customer's home or office to handle their computer troubleshooting and repair needs. PC Fix makes it convenient for customers to get their problems solved quickly. In extreme circumstances PC Fix will pick up the PC, repair it in-house and deliver it back to the customer ready to plug and play. Wireless Networking PC Fix helps customers share internet access through a single wireless router. This saves customers the trouble and expense of running cables throughout their home or office. Wireless networking provides mobile users with laptops and handheld devices convenient access from any point within range of the router. All computers on a wireless network can share printers, files, graphics and multi-user applications connected anywhere in the home or office. Most wireless routers can be purchased with encryption technology for secure communications. This is an added level of protection to help prevent intruders from accessing the computers on a wireless network.

Business highlights

26 years of trusted experience
Emergency Services Offered

Services we offer

Computer, Laptop & Server Repair, Virus & Spyware Removal, Windows Errors Messages, Data Backup & Recovery, Internet Connection Problems, Email Problems, Firewall Security, Laptop Screen Replacement, Laptop AC Jack Repair, Server Sales & Setup, Server Maintenance, Voice Over IP, Email Server Sales & Service, Robust Firewall Solutions, Network Cabling & Management

Amenities

Warranties
Yes
Senior Discount

15%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Reviews

4.341 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
61%
4
20%
3
5%
2
7%
1
7%


Rating CategoryRating out of 5
quality
4.4
value
4.2
professionalism
4.4
responsiveness
4.3
punctuality
4.2
Showing 26-41 of 41 reviews

Linda D.
05/2015
5.0
computer repair
  + -1 more
unknown
Description of Work: I was having a problem getting my newer laptop to come on. I took it in and Matt knew the problem right away (something with the new Windows...ugh). He fixed it on the spot in a couple minutes and didn't charge me. This was the second time I used PC Fix in Edmonds, and I have been happy both times.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Carlton A.
04/2015
5.0
computer repair
  + -1 more
unknown
Description of Work: well

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$209

Jolene L.
03/2015
5.0
computer repair
  + -1 more
unknown
Description of Work: they fixed my son's computer and put forth the effort to get it done before he needed it for going back to college.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Nancy W.
10/2014
2.0
computer repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$380

Dina T.
02/2013
5.0
computer repair
  + -1 more
see above
Description of Work: I took an old Lenovo laptop into PC Fix. I had thought it was dead, but after a $50 diagnosis, they fixed it for $137. Many other repair places would not reset the motherboard and straighten out he case. I am delighted that they could fix it. I had planned to give it to my son, but it stopped working just as I handed it over. Unfortunately, a few weeks after that repair, I spilled a bit of white wine on my new laptop. They again did a $50 diagnosis. The prognosis was not so good. They said that there was a 50-50 chance that they could fix it by washing the motherboard and replacing the keyboard. Since it was under warranty for accidents, I chose not to have the work done. The staff does not have greatest social skills with customers but the company is very very professional and I would go back to them again. The first repair was done faster than I had expected. The only reason I marked them down for responsiveness is that I was not called within 4 days the second time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$137

Eva B.
12/2009
4.0
computer repair
  + -1 more
They were good.
Description of Work: They repaired my printer.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0

Yes, I recommend this pro
$400

VIRGINIA P.
10/2006
5.0
computer repair
  + -1 more
My overall experience from Jeramy, who handles public contact, to Franklin who does the Tech stuff, all my contacts were completely satisfactory.
Description of Work: I have a four year old Dell Inspiron 8200 Laptop. I was having a problem with freezing up and despite my efforts to re-boot or go to my last good start, I could not get it working. I have driven by this shop for the last ten years, and thought I would check it out on Angie's List. The reports were favorable and I took it in. Within two days that had fixed a system error, added memory and had me back in great working condition.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

EDWYNA S.
10/2006
5.0
computer repair
  + -1 more
This company is VERY good! I am very pleased with the specialists I dealt with; they were knowledgeable and enthusiastic young people who provided wonderful customer service. I highly recommend this company.
Description of Work: My computer was attacked by spy ware. They took it out, eliminated my old MSN email, added new virus protection programs, and cleaned up my computer!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$185

VALERIE T.
10/2006
5.0
computer repair
  + -1 more
Good repair person who was on time, told me what he was doing, why and how long it would take, cost. Kept me informed as the process continued and was professional and courteous.
Description of Work: Retrieved hard drive and backed it up, scrubbed hard drive from a virus.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

SELDEN P.
09/2006
5.0
computer sales
  + -1 more
Mohamed does very good work, is very friendly and fair in his pricing. I am very happy I found this company.
Description of Work: Set up two lap tops; also connected the lap tops to existing wireless network in the house. Set up My Space and AIM blocking so kids are not constantly screwing around on computers. Also, did some fine tuning on existing computer to speed it up, get rid of pop ups, etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$201

CHRISTINE L.
02/2006
4.0
computer repair
  + -1 more
They did very good work and I felt that the price was fair. On two occasions they promised to call me the next day with an update, and both times they did not call the next day as promised.
Description of Work: They attempted to repair the computer. When it could not be repaired, they installed a new hard drive.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$150

Adam S.
10/2005
4.0
computer repair
  + -1 more
THEY WERE WILLING TO GIVE LOTS OF TROUBLESHOOTING ADVICE OVER THE PHONE AT NO CHARGE WHICH WAS VERY NICE. WHEN I BROUGHT IT IN, THEY VERIFIED THE PROBLEM, AND THEN TOOK IT IN FOR DIAGNOSIS. AFTER A COUPLE OF DAYS, THEY DECLARED IT DOA (DEAD ON ARRIVAL), SAYING THEY COULDN'T EVEN GET IT TO STAY UP LONG ENOUGH TO RUN DIAGNOSTICS. HE SAID THE ONLY WAY TO EVEN DIAGNOSE THE PROBLEM WAS TO REPLACE PART BY PART, AND SEE WHAT GOT IT TO START WORKING AGAIN. THIS COULD BECOME VERY EXPENSIVE IN PARTS, RE-STOCKING FEES, AND LABOR. INSTEAD I HAD THEM COPY THE CONTENTS OF THE HARD DRIVE ONTO AN EXTERNAL DRIVE THAT I COULD CONNECT TO ANOTHER COMPUTER. THEY ONLY CHARGED ME FOR THE EXTERNAL DRIVE, AND THE ORIGINAL DIAGNOSTIC LABOR COST.
Description of Work: I CONTACTED PC FIX TO REPAIR MY LAPTOP WHICH STOPPED BOOTING, OR WOULD FREEZE SHORTLY AFTER BOOTING. GOT SOME ADVICE OVER THE PHONE. THEN BROUGHT IT IN FOR DIAGNOSTICS, WHEN THAT DIDN'T SOLVE THE PROBLEM, THEY LOOKED AT THE COMPUTER, AND TRIED TO DETERMINE WHY IT WOULD NOT BOOT.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$120

JULIE D.
09/2005
2.0
computer repair
  + -1 more
OVERALL, I WAS NOT PLEASED. THE APPOINTMENT WAS FOR 1:00 BUT TECH DID NOT ARRIVE UNTIL ALMOST 2:30. THE TECH WAS NOT ABLE TO REMOVE ALL OF THE UNWANTED FILES.
Description of Work: REMOVED ADWARE/WORMS AND ANY TROJAN HORSES. IMPROVED THE SPEED OF THE COMPUTER AND FIT ACCESS TO COMCAST.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
2.0

Yes, I recommend this pro
$200

Curt G.
07/2005
5.0
computer repair
  + -1 more
IT WAS REALLY GOOD. THEY PRETTY MUCH WENT ABOVE AND BEYOND. THEY PROVIDED THINGS I DIDN'T EVEN ASK FOR SO THEY CAME UP WITH SOLUTIONS FOR THINGS I DIDN'T EVEN KNOW I NEEDED. I THOUGHT THE PRICE WAS FAIR. THE PEOPLE WHO DID THE WORK WERE PERSONABLE AND KNOWLEDGEABLE.
Description of Work: NEW HARD DRIVE AND UPGRADE

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

DEE L.
07/2005
4.0
computer repair
  + -1 more
IT WAS VERY GOOD. THEY BUILD COMPUTERS. ALSO, I TRUSTED THEM TO BUILD ME A COMPUTER. THEY KNOW WHAT THEY ARE DOING. THEY WERE FRIENDLY, AND THEY DID NOT TRY SELL ME ANYTHING THAT I DID NOT NEED.
Description of Work: THEY WORKED ON SOFTWARE TROUBLESHOOTING PROBLEMS.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

MARGAET DILL D.
05/2005
5.0
computer repair, computer sales
  + 0 more
THE FOLKS WERE VERY HELPFUL AND ANSWERED ALL OF MY SONS QUESTIONS, AND THERE WERE A LOT OF THEM. WE LOVE THE COMPUTER AND IT RUNS GREAT, WE HAVE HAD NO PROBLEMS AND WOULD UTILIZE THESE PEOPLE AND THEIR SERVICE AGAIN.
Description of Work: WE HAD OUR NEWLY PURCHASED COMPUTER DELIVERED AND THEN INSTALLED BY THE APPLE COMPUTER COMPANY.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500
    • 1
    • 2(current)

Contact information

8014 Lake City Way A, Seattle, WA 98115

www.getpcfix.com

Service hours

Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Computer Repair,
Computer Sales

FAQ

PC Fix is currently rated 4.3 overall out of 5.

Monday: 9:00 AM - 6:00 PM

Tuesday: 9:00 AM - 6:00 PM

Wednesday: 9:00 AM - 6:00 PM

Thursday: 9:00 AM - 6:00 PM

Friday: 9:00 AM - 6:00 PM

PC Fix accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
No, PC Fix does not offer free project estimates.
Yes, PC Fix offers eco-friendly accreditations.
No, PC Fix does not offer a senior discount.
Yes, PC Fix offers emergency services.
Yes, PC Fix offers warranties.
PC Fix offers the following services: Computer, Laptop & Server Repair, Virus & Spyware Removal, Windows Errors Messages, Data Backup & Recovery, Internet Connection Problems, Email Problems, Firewall Security, Laptop Screen Replacement, Laptop AC Jack Repair, Server Sales & Setup, Server Maintenance, Voice Over IP, Email Server Sales & Service, Robust Firewall Solutions, Network Cabling & Management

Contact information

8014 Lake City Way A, Seattle, WA 98115

www.getpcfix.com

Service hours

Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM