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Paneless Window and Gutter Cleaning LLC

4.9(
305
)

Window Cleaning, Gutter Cleaning, Roof Cleaning,

... +7 more

About us

PLEASE DO NOT CONFUSE US WITH A COMPANY CALLED PANE FREE WINDOW CLEANING! PANELESS WINDOW & GUTTER CLEANING has been providing award winning service since 1992, we are your source for expert window cleaning, gutter cleaning and related work in Seattle and the surrounding areas. Our staff will take complete care of your home from the time you put in a web request or a phone call until we have completed the work and are making a follow-up quality control phone call, Paneless Window Cleaning has been servicing your friends and neighbors and making them happy for over 19 years. We are local, family-owned with a crew of 10 manning the office and in the field. Having clean windows makes your home shine and having clean gutters keeps your home safe from water damage. Call or email today to enjoy "clear insights and great outlooks" for yourself!

Business highlights

32 years of trusted experience
Emergency Services Offered

Services we offer

**SUPER SERVICE AWARD WINNER 2014**Paneless Window & Gutter Cleaning provides residential window & glass cleaning, skylights, screens, frames, tracks, sills, glass cabinets, interior french doors, mirrors & gutter cleaning. We also do dry roof cleaning, including moss control. Paneless does pressure washing on patios, driveways, walkways, decks and steps. Post construction clean-up, windows, including cleaning off tags and sticky residue, concrete, putty, sealant/stains is also our specialties.

Services we don't offer

We do not build or repair anything nor do we provide any high-rise services.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes

Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9305 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
5%
3
1%
2
1%
1
1%
Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
5.0
punctuality
4.9
Write a review
Showing 301-305 of 305 reviews
Marie B.
03/2012
5.0
window cleaning
  + -1 more
They were great!
Description of Work: I had them clean my windows.
Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Paneless Window and Gutter Cleaning LLC
Hey Angie's List Member! A short and sweet report! We love it! Glad you were happy with the work and we look forward ot seeing you again soon! ~~Melinda Lucas Owner, Paneless Window Cleaning Celebrating our 20th year serving YOU and your neighbors 1992~2012
Nancy P.
08/2010
5.0
window cleaning
  + -1 more
See above
Description of Work: Estimate and work to clean difficult to reach windows that needed to be evaluated for window replacement work ("blown" windows) was provided in a short time frame to make bidding possible. Bidder and workers very professional and helpful in modifying the job to meet our needs, even on the day of service. We will definitely be calling on this group again!
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
Response from Paneless Window and Gutter Cleaning LLC
Dear Angie's List Member, We are so pleased that you had such a positive experience with our company. We truly appreciate the time it takes to post a report like this, so we do thank you for your time. Once you get your blown seals taken care of (we realize this is never fun and always expensive) we would love to come back out an re-clean the windows, because typically, the installers don't do a very good job of cleaning the glass. Did we refer you to someone to replace your windows? If not, we love Skyline Windows for that type of work. I'm sure they can be found on the web or you may call our office for their number. Thank you again for posting your thought about our business and you should check out our new website! We just got it up and running this week! Thanks again, ~~Melinda Lucas, Owner Paneless Window Cleaning Seattle, WA Please visit us on the web: www.PanelessWindowCleaning.com
Bonnie S.
07/2008
1.0
window cleaning
  + -1 more
See above.
Description of Work: I used them twice. The first time was okay and I called the owner and detailed what had to be improved. The second time was no better. When they called for a third appt I told them I was no happier and please don't call me. They called me every month for months despite my repeated requests that they stop. I have finally had to threaten them with a complaint to the better business bureau and a complaint to Angie's list. Stalker Window Cleaners should be their true name.
Rating CategoryRating out of 5
quality
2.0
value
5.0
professionalism
1.0
responsiveness
5.0
punctuality
5.0
$225
Response from Paneless Window and Gutter Cleaning LLC
DEAR MEMBER, FIRST OF ALL, PANELESS WINDOW CLEANING WOULD LIKE TO THANK YOU FOR YOUR PAST BUSINESS. FOR ALL ESTABLISHED AND NEW CUSTOMERS, PANELESS WINDOW CLEANING TRUSTS THAT SINCERE ANGIE’S LIST CUSTOMERS WILL RECOGNIZE THAT THIS CLIENT’S CLAIMS ARE NOT JUSTIFIABLE AND BORDER ON SLANDER. AS YOU CAN SEE, WE HAVE OVER 60 EXCELLENT OVERALL RATINGS ON ANGIE’S LIST. PLEASE GLANCE THROUGH THIS MEMBER'S PREVIOUS REPORTS. YOU'LL SEE THAT ON OCTOBER 12, 2007 SHE SAID THE FOLLOWING REGARDING OUR COMPANY, “THE GUY THEY SENT IS VERY PROFESSIONAL. I HAVE THEM SCHEDULED FOR EVERY OTHER MONTH GOING FORWARD.” WE ARE OFTEN COMPLIMENTED ON OUR CUSTOMER SERVICE BECAUSE WHEN CUSTOMERS REQUEST TO BE PLACED ON A RECURRING SCHEDULE, SUCH AS THIS CUSTOMER, WE CALL IN A TIMELY FASHION TO GET THEM ON THE BOOKS PER THEIR REQUEST. WE CALLED THIS AL MEMBER EVERY OTHER MONTH AS A COURTESY BECAUSE ON OCTOBER 12TH SHE REQUESTED IT (IN WRITING ON ANGIE'S LIST). IF WE CAN NOT REACH A CUSTOMER WE WILL LEAVE A VOICEMAIL AND DEPENDING ON THE CIRCUMSTANCES WE MAY TRY ONE MORE TIME TO REACH THE CUSTOMER. WE CONSIDER THIS GOOD CUSTOMER SERVICE BECAUSE WE VALUE OUR CUSTOMERS AND UNDERSTAND THAT PEOPLE’S LIVES ARE BUSY. WE HAVE BEEN IN BUSINESS FOR 16 YEARS AND HAVE BUILT A WONDERFUL CLIENTELE. WE OFTEN BOOK UP QUICKLY AND THEREFORE WILL DO EVERYTHING IN OUR POWER TO GET A HOLD OF AN ESTABLISHED CUSTOMER, AND GET THEM ON THE SCHEDULE THE MONTHS THAT THEY REQUEST. SOMETIMES THIS REQUIRES A TRY OR 2 AND CUSTOMERS ARE GENERALLY VERY HAPPY THAT WE VALUED THEM ENOUGH TO CALL THEM A SECOND TIME. THE MOMENT A CUSTOMER ASKS TO BE REMOVED FROM OUR CALL LIST, WE REMOVE THEM PROMPTLY AND MAKE RECORD OF THE CUSTOMER’S COMMENTS. WE UNDERSTAND THAT NOT EVERYONE WANTS THESE TYPES OF REMINDER/COURTESY CALLS. THE LAST TIME WE SPOKE TO THIS CUSTOMER WAS ON APRIL 26, 2008. AT THIS TIME, SHE REQUESTED WE REMOVE HER FROM OUR CALL LIST AND SHE WOULD CALL US IF INTERESTED IN FUTURE WORK. WE IMMEDIATELY AND POLITELY REMOVED HER FROM THE CALL LIST. WE DO NOT “STALK” CUSTOMERS AS THIS MEMBER IS SAYING. WE SIMPLY CARE ABOUT OUR CLIENTELE AND WANT OUR CUSTOMERS TO KNOW WE VALUE DOING BUSINESS WITH THEM. PLEASE NOTE THAT HER NEGATIVE REVIEW WAS WRITTEN 3 ENTIRE MONTHS AFTER THE LAST TIME WE SPOKE TO HER. WE HAVE NOT CONTACTED THIS CUSTOMER SINCE APRIL. HER CLAIM THAT SHE THREATENED TO REPORT US TO THE BETTER BUSINESS BUREAU IS A LIE. IF SHE WOULD HAVE THREATENED THIS, WE WOULD HAVE TAKEN IT VERY SERIOUSLY AND NOTED IT IN HER ACCOUNT. ON THE RARE OCCASION THAT WE HAVE AN UNHAPPY CUSTOMER WE ARE DELIGHTED TO WORK SOMETHING OUT SO THAT ALL PARTIES INVOLVED ARE HAPPY. IN FACT, WE REFUNDED THIS CUSTOMER MONEY AT ONE POINT TO MEET HER DEMANDS. THIS IS WHAT BUSINESS OWNERS DO WHEN WE WANT TO HAVE A SUCCESSFUL BUSINESS AND FOR OVER SIXTEEN YEARS WE HAVE BEEN SUCCESSFUL AND HAVE MANY FABULOUS CUSTOMERS WHO SAY WONDERFUL THINGS ABOUT US. WE INVITE YOU TO LOOK PAST THIS REPORT TO THE OTHER 60+ POSITIVE REPORTS AND THE 3 “SUPER SERVICE” AWARDS WE HAVE WON FROM ANGIE’S LIST AND THE 8 POH NOMINATIONS. YOU MAY ALSO GO TO OUR RAVES PAGE. WE CONTINUE TO WORK HARD AND SURPASS PEOPLE'S EXPECTATIONS OF WHO WE ARE AS A COMPANY. WE TAKE PRIDE IN THE GOODWILL WE HAVE BUILT AND CONTINUE TO BUILD IN OUR COMMUNITY. SINCERELY, DAVID AND MELINDA LUCAS (OWNERS) ROBIN AND CHRISTINE (CUSTOMER SERVICE)
JOHN W.
10/2006
5.0
window cleaning
  + -1 more
Prompt, efficient, neat.
Description of Work: Swept roof, cleaned gutters and windows, inside and out.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$161
ELIZABETH K.
07/2006
5.0
gutter repair, window cleaning
  + 0 more
Top drawer in every way!
Description of Work: All gutters cleaned. All windows washed inside and out. My greenhouse was rinsed off.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700

Contact information

PO Box 33944, Seattle, WA 98133

www.panelesswindowcleaning.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM

Licensing

Bonded
Insured
Licensed*
Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

Window Cleaning,
Gutter Cleaning,
Roof Cleaning,
Windows,
Pressure Washing,
Skylights,
Gutters,
Roofing,
Mold Testing & Remediation,
Air Duct Cleaning

FAQ

Paneless Window and Gutter Cleaning LLC is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 5:00 PM

Paneless Window and Gutter Cleaning LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Paneless Window and Gutter Cleaning LLC offers free project estimates.
Yes, Paneless Window and Gutter Cleaning LLC offers eco-friendly accreditations.
No, Paneless Window and Gutter Cleaning LLC does not offer a senior discount.
Yes, Paneless Window and Gutter Cleaning LLC offers emergency services.
Yes, Paneless Window and Gutter Cleaning LLC offers warranties.
Paneless Window and Gutter Cleaning LLC offers the following services: **SUPER SERVICE AWARD WINNER 2014**Paneless Window & Gutter Cleaning provides residential window & glass cleaning, skylights, screens, frames, tracks, sills, glass cabinets, interior french doors, mirrors & gutter cleaning. We also do dry roof cleaning, including moss control. Paneless does pressure washing on patios, driveways, walkways, decks and steps. Post construction clean-up, windows, including cleaning off tags and sticky residue, concrete, putty, sealant/stains is also our specialties.
We do not build or repair anything nor do we provide any high-rise services.

Contact information

PO Box 33944, Seattle, WA 98133

www.panelesswindowcleaning.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM