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Pacific Lock & Key

Locksmiths

About us

There's nothing more important than having a locksmith you can trust. And there's nothing more important than picking the right locksmith company to make sure your home and family are protected. Our customers say we're the best in the business. We specialize in residential locksmithing and have been in business from 2003. We only use the best materials, and are dedicated to meeting the individual needs of our customers in a timely manner. Locksmith Bellevue can provide all of your needs including: Emergency, Commercial, Residential, Transponder Keys, Car Remote, Keyless Remote, High Security Keys, Lock change-out, key matching, Lock Repair, Eviction Service and Ignition Repair. Our team of expert’s locksmiths is on call and ready to provide you with the absolute best service possible. It's our goal to supply you the same quality of customer service and attention to detail that our reputation has been built on for over 10 years.

Business highlights

22 years of trusted experience
Emergency Services Offered

Services we offer

24 Hour Locksmiths Making Keys For Cars Car Ignition Locked Car Keys Auto Door Lock Repair Key Replacement For Car Car Remote Key Ignition Lock Door Lock Cylinder Unlock Locked Car Door Car Ignition Problems 24 Hour Car Locksmith

Amenities

Emergency Services
Yes


Accepted payment methods

American Express
Discover
MasterCard
Visa

Reviews

4.963 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
5%
3
2%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.9
responsiveness
5.0
punctuality
5.0
Showing 1-25 of 63 reviews

Lillian Y.
05/2017
5.0
locksmith
  + -1 more
Good. However I was not given a choice of doorknobs. There is a dexterously challenge elderly person living here and the smooth, round doorknob is difficult to turn.
Description of Work: Replaced my doorknob because the key could not unlock the door.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Richard H.
09/2015
5.0
locksmith
  + -1 more
Jerry arrived on time to rekey 3 locks in the house we had purchased. He indicated it would take 30 minutes and precisely 30 minutes later I was paying him. He was very friendly and professional.
Description of Work: Rekeyed 3 locks and provided keys.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

CHRIS S.
08/2014
5.0
locksmith
  + -1 more
We called Jerry on a Friday evening, and he came out within an hour. He fixed our door lock very quickly, and had some helpful suggestions for us as well. This is now the second time we have used him, and we recommend him highly!
Description of Work: He fixed our broken front door lock

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$88

Joi S.
03/2014
5.0
locksmith
  + -1 more
He was informative and made me some extra keys at no charge . He was also a comfortable person to have in my home. He was very informative. He made me some extra keys at no charge He was a comfortable person to have come to my home.
Description of Work: He changed my front door handles and dead bolt.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ANN S.
04/2013
5.0
locksmith
  + -1 more
The ignition lock cylinder on my Honda froze up, rendering my car inoperable. Towing the car and having the dealer repair it was a very expensive option. Instead, I called Pacific Lock and Key. Jerry was very knowledgeable, both in general and about my specific problem. He called me back in about 20 minutes to let me know that he would be able to pick up a new lock cylinder in Redmond, quoted me an exact price for the work, and said that he would probably be able to stop at my house in Seattle and fix my car that afternoon, while I was at work. I arrived home to find Pacific Lock and Key's very professional-looking van in the driveway, with Jerry finishing up the repair. He charged me the same price he had quoted over the phone. I was very relieved to have my car fixed at reasonable cost. Pacific Lock and Key's service was exemplary, and I highly recommend him to Angie's List subscribers.
Description of Work: Jerry from Pacific Lock & Key came to my house and replaced the lock cylinder on my 1990 Honda Accord. He also re-keyed it so that I still had only one key for both the doors and the ignition.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Erich L.
02/2013
5.0
locksmith
  + -1 more
Great! However I do wish Angie's List would cease asking me for reviews I do NOT want to give. I have asked them to stop previously but I still get bothered upon login.
Description of Work: It was the weekend, a Saturday morning, and my son had locked himself out of his apartment. After calling 11 other companies, most from Angie's List, I realized most are either closed or non-responsive on at least this Saturday. Bill's was and actually did answer his phone, but was booked up. One other answered live but was booked up. Still have not heard back from the others by 8pm Saturday evening. But when I called Pacific Lock and Key two hours into my search they picked up the call immediately. They said they would be at my son's address within the hour! They actually showed up 5 minutes early and had my son into his place before the scheduled meet. So if you are stuck on a Saturday morning, I would recommend you call these folks. They even made us an extra key to keep in a safe place.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Linda M.
12/2012
5.0
locksmith
  + -1 more
We called to change out 3 locks that had stopped working. We had suffered some minor vandalism and we were concerned about our safety. Mr. Lee was there within the hour, and finished within 45 minutes. He was professional, on time, and so responsive! I can't say enough about how pleased we were with the services!
Description of Work: replacement of 3 locks

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Malinda R.
06/2012
5.0
locksmith
  + -1 more
I tried two places to get some service but they were either busy or unavailable. I got ahold of Jerry on the second ring and explained what I needed. He responded immediately and was at my door within two hours and close to the time he said he would arrive. Jerry was very professional. He suggested some good solutions to a couple of complications I had with the locks. He was in and out within 1.5 hours. I would use Pacific Lock and Key again.
Description of Work: I needed to rekey a rental property as soon as possible as I was leaving the state the next day.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

DIANE C.
04/2012
5.0
locksmith
  + -1 more
They are always there when you need them in a pinch. I have locked myself out of my house they have been right over. They have been really really good. I have used them for about 10 years. I liked the fact that even though I have used them for many years they still ask for my ID to make sure i am the right person.
Description of Work: He changed out 5 locks and made 2 extra keys for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Amy W.
08/2010
5.0
locksmith
  + -1 more
He (Jerry, I think) showed up 30 mins late but there was a good explanation and I didn't mind. He looked at and took apart the locks and explained I would need two keys (as the locks were different manufacturers - one type was Schlage). He went out to the van and worked on the keys and made sure they worked perfectly. I also got extra sets. Meanwhile I asked if they had skeleton keys (for some of our inside doors). He said they had one type and it worked on about 25% of doors. I tried it out and it worked on one of the 3. He gave it to me for free. It took about 40 minutes to make the keys and he assembled the locks and showed me which keys worked where. He was very friendly and helpful and professional. I would use them again.
Description of Work: Rekeyed five locks to outside doors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

TESSA M.
08/2010
5.0
locksmith
  + -1 more
Due to the recent loss/theft of my carry-on luggage - spare key and home address included - I needed prompt service above all else (to rekey the entire house). I called another competitor first on the the basis of his Angies List profile (several reviews; uniformly positive) and while I am sure he would have done an admirable job, he was not going to be able to come rekey my house anytime near enough (I called on Wednesday and he could not until Thurs evening, at a time I had a huge conflict with, or, then Saturday midday).. When I next called Pacific Lock and Key, Jerry (owner) said he could be over in a half an hour. He arrived twenty minutes later and promptly went to work. I did not even request an estimate upfront - I believe I read among PLand K reviews some comment that there had been a miscommunication about the pricing (note: English is not Jerry's first language but he spoke well enough for a hearing impaired person whose hearing aids were in that same lost/stolen carry-on to understand even without the aids I rely so heavily on.) Not only did Jerry NOT price-gouge me, the bill actually came in under the amount cited in one of the reviews I read for another whole house rekey with fewer doors (and spare keys, if they were included, were either not mentioned or I skimmed the comments badly). Myy bill, tax included, was about $20 less than this online reference point. ( I have no idea if some door locks are more complicated to replace than others. Still, the bill was a mildly pleasant surprise.). Wrap up ... Jerry arrived promptly, quietly set about his work with swift efficiency and left no mess and did a beautiful job. Some days later now, no incidental damage found, all new keys work readily in all doors and all doors lock smoothly - no reason to call him back to polish up some work. With an experience like mine there is no reason not to endorse Pacific Lock and Key wholeheartedly. I
Description of Work: Whole house rekeyed. 8 door locks removed and rekeyed then returned to their door of origin without a mark. 9 separate "new" keys requested as part of the job - all keys work in all doors and all new locks work smoothly. This was a job that was done right the first time around - no need to "fix" anything. Yippee!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

KATHLEEN B.
05/2010
5.0
locksmith
  + -1 more
A couple of years ago, Pacific Lock and Key replaced one doorknob set. I was pleased with the service and planned to someday replace several more doorknobs. I purchased doorknobs myself. Jerry went to work right away upon arrival. He worked quickly and efficiently. A saw was required, so a mess was made. I preferred to clean up (vacuum) the mess myself. If you use their services, you would want to clarify the clean-up issue. The price of $360.00 included the service charge and tax.
Description of Work: Eight 70 year old door nob sets were replaced. Additional existing door nobs were adjusted to work properly.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$360

Allen H.
04/2010
5.0
locksmith
  + -1 more
I called Jerry. He called back in 15 minutes. After I explained what I needed, he was here in 10 minutes. He is friendly, professional, and does a good job. We have used him before. His prices are very competitive.
Description of Work: Added a new deadbolt to our front door, provided appropriate hardware for the look of the house, decommissioned old front door lock, recored the back door locks to make all of the locks work with one key.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$265

SAYEE V.
03/2010
5.0
locksmith
  + -1 more
I would rate them high on everything.
Description of Work: Pacific Lock and Key rekeyed all of my locks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Tim S.
07/2009
5.0
locksmith
  + -1 more
The locksmith showed up. I showed him all the locks to be addressed. We discussed options and he told me how long it would take.
Description of Work: Re-keyed all our locks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Mihyung K.
02/2009
5.0
locksmith
  + -1 more
The person who came explained everything to me and it was not as simple as I thought it would be. He gave me the price upfront and if I wanted to go ahead I could. I thought that the price was good after he had explained to me what the problem was.
Description of Work: They game me three new locks and duplicated keys.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jim D.
12/2008
5.0
locksmith
  + -1 more
The gentleman was courteous, helpful, and even did a few extras for no extra charge. Great job!
Description of Work: Changed 7 locks on our new house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Margaret M.
10/2008
5.0
locksmith
  + -1 more
He arrived early and went right to work. He was extremely efficient, courteous and professional throughout. He re-keyed all of the locks, provided the number of keys requested and answered all questions.
Description of Work: I purchased a new home and it was completely re-keyed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$375

Curt H.
09/2008
5.0
locksmith
  + -1 more
I called and spoke to Jerry on a Friday and made an appointment for the next Monday for a deadbolt installation. I'm somewhat outside of his service area (Eastside), and he wasn't too excited about trying to get to my house on a weekday afternoon, so he volunteered to come do it on Sunday. He showed up promptly when he said he would and got to work. I then added some work to what he'd planned, which he handled just fine, even suggesting that I buy a new lock set for my front door at a home improvement store since they sell them cheaper than he can. While I ran to the home improvement store to get the new lock set he went to work on the deadbolt install. While at the home improvement store, I decided to buy another deadbolt to replace one that was worn out. I brought all the parts back fully expecting to just have him re-key the new deadbolt and let me install it, but he happily installed it. He did get paid for it, but he dealt very happily with me adding more work to his already-busy Sunday schedule, which included five more stops after me. What started as a deadbolt install ended up as: new deadbolt, fix latch on same door that wouldn't latch properly, replace front door set (remove old, install new, re-key, install new striker plate) and replace deadbolt on other door (remove old, install new, re-key, install new striker plate). He finished the whole job about an hour. Oh, and I should add that he did the work at the weekday rate, not the Sunday rate! I wouldn't expect that to happen every time, though. Overall, an excellent job. My doors close very nicely now - deadbolts work wonderfully. One of the more impressive parts of his visit was Jerry recommending that I buy the new parts at a home improvement store. Many contractors would have been more than happy to sell me overpriced stuff, but he was totally honest about it. Very nice to see!
Description of Work: Deadbolt installed, fixed improperly latching door, two lock-sets replaced (including re-keying the new ones) and two new keys cut.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

DAVID J.
08/2008
5.0
locksmith
  + -1 more
Jerry was available exactly when I wanted him, even showing up a few minutes early. I explained the work that I needed done, and he got right on it. The whole thing took about an hour. I was very pleased, and would not hesitate to use him again.
Description of Work: Installed new locks and deadbolts on two exterior doors, re-keyed six locks.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

MEG M.
08/2008
5.0
locksmith
  + -1 more
They did a pretty good job. We liked them perfectly well, we just sat there and waited and it actually went pretty quickly. It was pretty straight forward.
Description of Work: Pacific Lock and Key rekeyed two locks in my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$30

Nicole F.
08/2008
5.0
locksmith
  + -1 more
Called the first day we got our new/old house. Arrived within 1 hour of my call. Performed all the work except deadbolt installation, as his car had recently been broken into and this piece of equipment was stolen. He apologized and scheduled an appointment to come back a few days later. This project was more expensive than we expected because of the type of of some of our locks in this older home.
Description of Work: Installed two deadbolts, changed 8 locks, one of which was an older, more complicated lock.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$510

JEFF M.
08/2008
5.0
locksmith
  + -1 more
They came on time and did an efficient job.
Description of Work: Rekeyed locks after we lost a house key.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Rebecca W.
07/2008
5.0
locksmith
  + -1 more
They came out really fast. Their rating was good so I called them. He came out on a Saturday morning after I had called him on Friday. He was great.
Description of Work: They replaced our front door lock and then gave us multiple keys.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Vivian M.
06/2008
5.0
locksmith
  + -1 more
My housecleaning service disappeared along with my house key, so it was important to have the locks changed promptly. Pacific Lock and Key was rated highly on Angie's List and also local. Jerry was very friendly and responsive on the phone and I arranged an early-morning appointment for a couple days later to coincide with other scheduled work at my house. Jerry arrived on time (actually a bit early but the other workers were already here) and apologized for being early. He completed the job quickly, gave me a bill which I paid at the time, and we're finished. No issues or problems.
Description of Work: Jerry changed three locks and provided four duplicate keys.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$124
    • 1(current)
    • 2
    • 3

Contact information

100 NW 85th St, Seattle, WA 98117


Service hours

Sunday:
9:00 AM - 5:00 PM
Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
9:00 AM - 5:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Locksmiths

FAQ

Pacific Lock & Key is currently rated 4.9 overall out of 5.

Sunday: 9:00 AM - 5:00 PM

Monday: 8:00 AM - 8:00 PM

Tuesday: 8:00 AM - 8:00 PM

Wednesday: 8:00 AM - 8:00 PM

Thursday: 8:00 AM - 8:00 PM

Friday: 8:00 AM - 8:00 PM

Saturday: 9:00 AM - 5:00 PM

Pacific Lock & Key accepts the following forms of payment: American Express,Discover,MasterCard,Visa
No, Pacific Lock & Key does not offer free project estimates.
No, Pacific Lock & Key does not offer eco-friendly accreditations.
No, Pacific Lock & Key does not offer a senior discount.
Yes, Pacific Lock & Key offers emergency services.
No, Pacific Lock & Key does not offer warranties.
Pacific Lock & Key offers the following services: 24 Hour Locksmiths Making Keys For Cars Car Ignition Locked Car Keys Auto Door Lock Repair Key Replacement For Car Car Remote Key Ignition Lock Door Lock Cylinder Unlock Locked Car Door Car Ignition Problems 24 Hour Car Locksmith

Contact information

100 NW 85th St, Seattle, WA 98117


Service hours

Sunday:
9:00 AM - 5:00 PM
Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
9:00 AM - 5:00 PM