NYBERG LOCKSMITHS AND WATSON SECURITY

First off I would like to point out at that Nyberg and Watson have recently joined together (pretty sure that Watson bought out Nyberg.) And would really like to point out that Nyberg locksmith is an excellent company. They have done a tremendous amount of work for us and are really great. They are that classic mom and pop kind of company that always goes above and beyond to get the job done, always meeting above satisfactory mark. They are always willing to help out and will even tell you how to do things to save money and prevent them from having to come out and cost you extra. Now Watson on the other hand were just horrible people to work with. The guy showed up and had no idea what the job was or what needed to happen. He didn't have the right parts, or any parts for that matter. He was rude, dismissive, condescending, arrogant, and very full of himself. He also seemed very irritated, and angry that he had to be there, almost like he really hates his job. He had a very terrible attitude. He spent 6 hours plus putting an electronic strike in and had to make several calls back to his office for instructions on how to put the lock in. He also left all of the trash that he had produced right by the door. He then came back to put the keypad in at a later date. Was very confused about the wiring. Had to help him out and also when he left he had told my boss that he had to run some wires to get it to work. Which was not the case. I checked myself, cause I had run all the necessary wires prior to his arrival, I even had some spare wires run. So overall terrible service. I would not recommend Watson security. And would also like to finish by emphasizing that Nyberg is a wonderful company.

Very nice to work with, have used several times. Very professional. Only issue is they are not cheap -- but neither are other locksmiths. It is a professional service.

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Had a deadbolt that I could not get out of the door of our new home- and believe me we tried! They came, removed the old deadbolt and placed our new deadbolt that I had previously purchased. Fast, same day service, got a phone call letting me know they would be there 15 min. before they came. Very efficient and nice man did the work. Could not be happier!

It went well. Highly recommend them.

They were great. I removed the locks and took the to their location. They were able to make all of the required changesthat day. I picked them up and they were installed the same day. I have used Nyberg Locksmiths many times over the years. Thay are always helpful. It doesn't matter if it is a simple question or something more substantial.

I go to this place all the time for keys, unlocking laptop locks, and have even bought two small company safes from them. They're always very nice and they work together like a team. I always feel good about going in there, like I know I'll be taken care of and they can get anything done I need them to do.

Everything is working pretty well now. The locksmith was great. We had to wait awhile because of the manufacturer, but overall we were pleased.

I AM NOT SURE THE INFORMATION WAS PASSED FROM THE PERSON I SPOKE WITH ON THE PHONE TO THE SERVICE PERSON REGARDING THE TIME I WOULD BE AVAILABLE. OTHER THAN THAT, THE LOCK WAS CHANGED AND THE PERSON WAS GONE WITHIN AN HOUR. THE ONLY PROBLEM IS THAT I CANNOT FIND A KEY BLANKS ANYWHERE TO GET MORE KEYS MADE.

THEY WERE VERY FAST AND EASY TO WORK WITH. THEY REPLACED THE LOCKS QUICKLY AND GAVE US EXTRA KEYS SO WE DIDN'T HAVE TO GO OUT AND MAKE MORE KEYS FOR OTHER FAMILY MEMBERS.

LOCKSMITH UNDERSTOOD THE WORKINGS OF THE OLDER LOCK, WAS AVAILABLE TO READILY DIAGNOSE THE PROBLEM AND ACCOMPLISH THE REPAIR. EVEN ABLE TO CUSTOMIZE A PART TO FIT THE OLDER LOCK.

THEY CAME IN ON AN EMERGENCY SERVICE. THEY ALSO RESPONDED VERY QUICKLY.