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NORTHWEST COMPUTER SUPPORT

Computer Repair

Reviews

3.73 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
0%
3
0%
2
0%
1
33%


Rating CategoryRating out of 5
quality
4.3
value
3.0
professionalism
3.7
responsiveness
4.0
punctuality
4.0
Showing 1-3 of 3 reviews

JULIE R.
07/2006
1.0
computer repair
  + -1 more
The quote they provided us was 110 hours (without the extra website work we asked of them, which totaled 50 hours (way too high). Without that additional website design amount, NWCS still extensively exceeded the amount of hours. We believe that James did not take our project seriously. We have found a company that will perform the services to our expectations for $50 an hour versus $100 an hour we were paying NWCS. I would hire them for computer repairs but highly question anything beyond that.
Description of Work: My area was new for them. We hired them to complete our web database. Along the way, we asked if they were capable of developing the front end of the web site. They stated that they were, but they were not!

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
1.0
responsiveness
2.0
punctuality
2.0

$20,000

Harold T.
10/2005
5.0
computer repair
  + -1 more
DENNIS, THE SERVICE TECHNICIAN, WAS COURTEOUS AND HELPFUL. HE ORDERED THE MODEM AND, WHEN I MENTIONED THAT THE KEYBOARD WAS STICKY, REPLACED THE KEYBOARD. HE TELEPHONED TO TELL ME WHEN THE PARTS ARRIVED SO THAT I COULD HOLD ONTO MY COMPUTER, ONLY DROPPING IT IN ON THE MORNING THAT IT WAS TO BE REPAIRED. THIS WAS EXTENDED WARRANTY SERVICE, SO NO CHARGES.
Description of Work: REPLACED BROKEN MODEM & KEYBOARD.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

CLARITA G.
05/2005
5.0
computer repair
  + -1 more
I AM VERY SATISFIED WITH THEIR SERVICE. THEY GAVE ME DETAILED REPORTS ON PAPER ABOUT WHAT THEY DID. THEY ALSO CLEANED MY SON'S LAPTOP AND UPGRADED THE SOFTWARE. THEY ARE VERY NICE PEOPLE AND ARE VERY PROFESSIONAL. THEY ARE ALSO VERY FAST AND CONTACTED US BY PHONE AND EMAIL WHEN THE LAPTOP WAS READY.
Description of Work: MY SON'S LAPTOP SUDDENLY STOPPED WORKING. WE BROUGHT IT TO NORTHWEST COMPUTER SUPPORT TO BE FIXED AND THE PROBLEM WAS THE MAINBOARD OF THE LAPTOP, HAD TOO MUCH DUST.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55

    Contact information

    975 INDUSTRY DR BLDG 31-E, Seattle, WA 98188

    www.nwcsupport.com

    Service hours

    Monday:
    8:00 AM - 5:30 AM
    Tuesday:
    8:00 AM - 5:30 AM
    Wednesday:
    8:00 AM - 5:30 AM
    Thursday:
    8:00 AM - 5:30 AM
    Friday:
    8:00 AM - 5:30 AM
    Saturday:
    9:00 AM - 1:00 AM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair

    FAQ

    NORTHWEST COMPUTER SUPPORT is currently rated 3.7 overall out of 5.

    Monday: 8:00 AM - 5:30 AM

    Tuesday: 8:00 AM - 5:30 AM

    Wednesday: 8:00 AM - 5:30 AM

    Thursday: 8:00 AM - 5:30 AM

    Friday: 8:00 AM - 5:30 AM

    Saturday: 9:00 AM - 1:00 AM

    No, NORTHWEST COMPUTER SUPPORT does not offer free project estimates.
    No, NORTHWEST COMPUTER SUPPORT does not offer eco-friendly accreditations.
    No, NORTHWEST COMPUTER SUPPORT does not offer a senior discount.
    No, NORTHWEST COMPUTER SUPPORT does not offer emergency services.
    No, NORTHWEST COMPUTER SUPPORT does not offer warranties.

    Contact information

    975 INDUSTRY DR BLDG 31-E, Seattle, WA 98188

    www.nwcsupport.com

    Service hours

    Monday:
    8:00 AM - 5:30 AM
    Tuesday:
    8:00 AM - 5:30 AM
    Wednesday:
    8:00 AM - 5:30 AM
    Thursday:
    8:00 AM - 5:30 AM
    Friday:
    8:00 AM - 5:30 AM
    Saturday:
    9:00 AM - 1:00 AM