Nortech TV & Appliance Repair

I would give this company also know as Everett Appliance Repair no stars ,if you could do that and maybe you can, but since I was not sure I went with 1 star. Negative stars would be most appropriate We had an appointment with them to arrive anytime between 1 p.m. & 5 p.m. on Wed. 2/16/22. They said that they would send a text message when they were on their way. We had heard nothing by 4:50 p.m. that afternoon so we called them to find out when the person was coming. A woman answered with a toddler in the background which she was clearly paying more attention to then speaking with us. When we ask her when the repairperson was coming she said "I still see that he is still in service." We never heard a thing after that and no one arrived. The next day my spouse got a voicemail message from Tim saying "We scheduled your for earlier in the day today please call and let us know if that works for you." There was no apology or even any reference to them blowing us off the day before. Needless to say we did not use them. If they would even called to say he couldn't make it after all on Wednesday and could he come tomorrow / Thursday would have been better than the horrible customer service we received. Therefore, we suggest you NOT using this company!!!