Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

METROPOLITAN SEWER SERVICE LLC

Sewer Cleaning, Plumbing, Excavating,

About us

Metropolitan Sewer Service has been a locally owned and operated, full-service sewer repair and cleaning company since 1997. PLEASE CALL FOR ADDITIONAL SERVICES. dba: Parnell D Downey.

Business highlights

28 years of trusted experience

Services we offer

SEWER LINE CLEANING, DRAIN LINE CLEANING, SINK LINE CLEANING, SEWER REPAIR, FULL LINE REPLACEMENT, TRENCHLESS REPLACEMENT/PIPE BURSTING, METHOD, VIDEO INSPECTION & PIPE LOCATING.

Services we don't offer

INDOOR PLUMBING & SEPTIC TANK SERVICES.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.634 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
74%
4
15%
3
3%
2
6%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.7
responsiveness
4.5
punctuality
4.7
Showing 1-25 of 34 reviews

Mary G.
03/2017
5.0
drain pipe, sewer cleaning
  + 0 more
highly recommend this company. Very professional and friendly, though not the cheapest of 3 estimates. One estimate was higher, one lower. I went with the middle one, Metropolitan.
Description of Work: Removal of large root ball from outside drain. Required digging hole about 3 feet deep, cutting through old concrete pipe, removing stoppage and replacing with new pipe. Hole was refilled and work site returned to original condition.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

E Goldsmith Z.
05/2016
5.0
excavators, sewer cleaning
  + 0 more
I had a great experience working with Parnell Downey at Metropolitan Sewer Service. I recently bought a 1920s house in the Madrona area. As part of my initial home inspection I had a sewer scope performed. The scope revealed several problem areas in the line - on my property and at the main sewer hook up that is shared with two neighbors. I had Metropolitan bid the job based on the scope for both my own line repair and for the common problem and a neighbor had another company bid it as well. Metropolitan's bid was $16,000 and the bid that my neighbor got was over $4,000 more. We agreed to proceed with Metropolitan as a group. When Metropolitan Sewer Service was doing the repair on my own line we were able to scope the line again and this time we were much closer to the mainline hook up and were able to get a good look at the problem. Parnell thought that it appeared that the problem, a sewer offset was not ours to fix but was the responsibility of Seattle Public Utilities. We submitted on line our new and improved scope to the City and the City of Seattle Public Utilities agreed that the problem is on their side. This result has saved us all a small fortune and we have Parnell to thank for that. He and his crew at Metropolitan were great communicators, they were thorough they were punctual, clean and responsible. I will most definitely employ them in the future to maintain my sewer line and service any future problems. They did a fantastic job for me!
Description of Work: Metropolitan Sewer Service scoped my sideline where a previous inspection had found a break. Confirmed the problem, excavated a portion of the concrete driveway to access the problem area, did the repair, got the City Inspector to approve the work and poured fresh cement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Response from METROPOLITAN SEWER SERVICE LLC
It was a pleasure working with you, thank you for your review. We look forward to working with you again in the future.

Jean B.
11/2015
1.0
drain pipe, excavators, plumbing
  + 1 more
We had a terrible time with them. It was an awkward situation for us. He dealt with the plumbing company. We didn't feel we had any paperwork or any signing. It was a $5000 bill on our part. He did help us, except, we thought that they did not even hook us up to the main line. They just ran the pipe out of the kitchen and stuck it in the ground. We had sinkholes. We called back several times. They said they did it right. They didn't dig up the body to find out until we finally had our company go in and do it and find out what was wrong. When our company dug it up, they saw that the relatively new pipe was just stuck into an old broken clay pipe that proceeded to make sinkholes for about a year and a half. We did keep calling Metropolitan back and they kept filling the sinkholes until we were fed up with that and had our people dig up the body and find that it was completely a bogus situation. We didn't feel we had claim to go to court because we had no signed document or business contract. So, they're off our list. It cost $5000 the first time, and then, we had to do it over again. The turf they put down was really bad. For the house that was being sold, and for ours, they said they would have the surface back to where it was before. Well, it wasn't great before, but the sod they put down on both our house and the other house, didn't hold up at all. The neighbor watered theirs consistently. They had a automatic watering system put in there. It still did not take. They had to have theirs all dug up too. The front yard is still almost mud. We've had other projects and just haven't gotten to our front yards yet. For someone that was going to use this provider in future, I would say not to trust them. I have done that verbally to at least one person who was looking for a plumber. They took forever to finish it.
Description of Work: The contract was done to make the house next door salable. They had to repair the plumbing to the street and reinstall the whole thing. Our plumbing is right next to them. It hooks up together outside our kitchen. It hooks up with theirs there together and then, goes about 40 feet down to the street. We did a handshake deal with a real estate person who was in charge of fixing up the house next door. We agreed to do half of the plumbing to the street.

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$5,000

Response from METROPOLITAN SEWER SERVICE LLC
Hello, We have looked into our records and found that we did not do any work on your home. All of our work is done with permits and is inspected by the city, so the connecting pipes would need to be up to code and connected properly. We do not do turf work of any kind either. Please feel free to contact us with questions. We wish you the best!

Mary Ellen E.
10/2015
5.0
excavators, plumbing, sewer cleaning
  + 1 more
If you could call a sewer repair amazing, this one was amazing. Parnell quoted the best price around and I checked with 4 other Angie's list providers. He was so nice. He called to tell me that they had to push the job back one day, but this wasn't a problem for me and I was glad he called to let me know. He completed the work in 1 day, got the city inspection completed and sent me a copy of the report for my records. It never even occured to me ask for a copy of the city inspection--he just sent it! It was great. I am so happy I went with them and if I ever need to do sewer work again I will call them.
Description of Work: Repaired a hole in a sewer pipe. Got all permits before hand too. They dug up the area where there was a hole in the sewer pipe. The pipe was about 20ft out from my sewer scope entry point inside the basement and the pipe was located between 7ft and 9ft underground. The replaced the broken pieces with PVC pipes and then had a city inspector and then filled in the hole.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,267

Response from METROPOLITAN SEWER SERVICE LLC
Thank you for your positive review! It was a pleasure working with you. Call us if you need anything in the future!

Cynthia D.
08/2015
2.0
plumbing, sewer cleaning
  + 0 more
teI scheduled the appt 2 weeks in advance, for a day I was taking the morning off work. I called the day before to confirm, and we were on! The appt was scheduled for 9am. No one had arrived, by 9:30 - I kept thinking he'd be here anytime..traffic was probably bad. At 9:45 I called the office - got VM - left a message. At 10:15 I called again, this time someone answered - apparantly the guy had the wrong address - off by one street and didn't have my phone #,. but would head right over. So, 20 or so minutes later he arrived. We talked about the project, looked at where they would need to dig; he pulled up the sewer line via the city's website, etc. He took my email and said he would send me a quote. Few weeks later, I had not yet recvd the quote so called to follow up. He said he forgot and asked me to email him so he'd have a reminder/prompt. I emailed him twice over the next couple of weeks - still have not heard anything. Very disappointing. A friend had used them years agao and recommended them...seems they are too busy for new customers.
Description of Work: Came out to survey the area and prvide a quote for trenchless sewer lining / bursting.

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
1.0
punctuality
1.0


Response from METROPOLITAN SEWER SERVICE LLC
Hi [member's name removed], I apologize for the miscommunication. We are an expanding company, and this error seems to be a side effect of our “growing pains.” We have recently hired an office team member to ensure problems like these do not repeat themselves in the future. Please let us know if there is anything we can do to assist you moving forward! All the best, Metropolitan Sewer Service

Karlis Z.
07/2015
2.0
sewer cleaning
  + -1 more
I contacted Metropolitan Sewer on May 29 through Angie's list for a sewer scope. It took the company over a month to reply! They responded on July 1. The kicker is they included a comment to me: " Please respond to all messages within 2 business days to continue progress on your job." HA!
Description of Work: The company provided an estimate for work via e-mail.

Rating CategoryRating out of 5
responsiveness
1.0

$200

Response from METROPOLITAN SEWER SERVICE LLC
Hi [member's name removed], I apologize for the lapse in communication this past summer. We are an expanding company and have recently hired an office team member to ensure problems like these do not arise in the future. Please let us know if there is anything we can do to assist you moving forward! All the best, Metropolitan Sewer Service

Gregory G.
02/2015
5.0
sewer cleaning
  + -1 more
Have used Parnell many times for jobs on my house. Best prices easy to schedule and does great work will use again when other jobs arise
Description of Work: Pulled new side sewer line

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

RICHARD H.
10/2013
4.0
drain pipe, excavators, sewer cleaning
  + 1 more
My problem was water leeching through my foundation into my basement after heavy rains. I went through almost two years of short lived "solutions" that didn't stick before realizing my old side sewer pipes were deteriorating and needed to be completely replaced. The need was greatest adjacent to my house but I elected to install new pipe all the way to the city main. THE GOOD: I was surprised with the variety of costs and solutions I was offered. Metropolitan seemed to visualize the reality of the problem most accurately ? always the best place to begin - and propose the most efficient solution. They also had the best price, though not by a large margin over the closest competitor. The exact job specs were not exactly the same among any of the 4 bids I received; each was different and to a degree that surprised. It was Metropolitan's combination of problem assessment, efficient solution and price that caused me to hire them. THE BAD: Metropolitan Sewer does suffer from a bit of "Contractors Disease" which means to me: Get in, get paid and get out as fast as possible. The last 5% of the job may never get done. My sidewalk was necessarily excavated and closed to foot traffic and Metropolitan has yet to come back to ?reopen? it for use. I moved their ?sidewalk closed? signs and orange cones, etc. onto my grass where they still sit. The concrete forms around their sidewalk work are still in place. It has now been two weeks as I write. 10/8/13: The "sidewalk closed" materials disappeared the day after I posted this review. It is approaching 3 weeks since they were paid and I have yet to hear from Metropolitan about repairing the landscape border damage and am now taking more active steps to get them back. I took a bucket and filled it with rocks and concrete chunks to get them out of the lawn so I could mow the grass I could reach. A section of granite "bricks" and rubber border between my lawn and landscaping was removed in the excavation process. The granite "bricks" and rubber border they cut out were thrown away and not replaced. Parnell told me over the phone he ?would take care of all that? but it has been two weeks and no word. The grass itself looks like a broken up grass profile of the Hunchback of Notre Dame ? after he jumped from the bell tower. Jason and Parnell are the two owners, I believe. I met Jason briefly on site once, where he first eyeballed the job. He later explained to me how I could upload existing video to YouTube where he could examine it. The bid came by email after he examined my video. I?ve spoken to both of them by phone several times but never saw Jason again and have never seen Parnell. I don?t know if either came to the site again. I?m not sure how much of what is discussed on the phone with either of them makes it into the brains of the guys who are actually doing the work. However, I would hire them again but be slower to pay, only after EVERYTHING was done to my satisfaction.
Description of Work: Replaced my side sewer pipes all the to the city main and made a new tight line downspout connection into the new pipe.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$12,300

Pam P.
09/2013
5.0
drain cleaning
  + -1 more
It wet great. Mr. Rooter had come the day before and couldn't even do the job and charged me. They cleared the line and it was hard to clear. They were cheerful, worked hard and were professional.
Description of Work: Pumped and cleared sewer line. Also have a big project coming up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

jennifer S.
08/2013
3.0
plumbing, sewer cleaning
  + 0 more
I had a semi emergency with a broken sewer line. I didn't get a call back until 5 days later after the company inhired worked over time and over the weekend to fix the issue. he was apologetic and said he was on vacation.
Description of Work: No work

Rating CategoryRating out of 5
professionalism
3.0
responsiveness
2.0


Larry L.
07/2013
5.0
drain cleaning, plumbing, sewer cleaning
  + 1 more
They were friendly and helpful right from the start. They came out the next day, at exactly the time they said they would. They spent a longer time than expected but the price remained the same, which was lower than other quotes I'd had. They didn't mind a lot of questions and also helped with a separate problem with no additional charge. They left our house cleaner than when they came. I'd definitely use them again.
Description of Work: Fix kitchen drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Bill F.
04/2013
5.0
sewer cleaning
  + -1 more
Metropolitan Sewer Service came out immediately and gave a bid on the job. During their inspection of what needed to be done, however, they determined that the cause of the crack was probably due to Seattle City Light driving a support rod for a utility pole too close to the line. They said that they would do the job and once they were able to confirm visually that it was due to SCL, they would coordinate with the city to come and inspect so that they would take financial responsibility. They dug it up, confirmed that it was due to the utility pole support rod, called the city and coordinated the relocation of the support wire so that they could make the repair. They made the repair - on time, on budget and gave us instruction on how to get reimbursed from the city.
Description of Work: This job was not a sewer cleaning but a repair of our side sewer. Our house was for sale and upon inspection we learned that the side sewer was cracked and needed to be repaired in order for the sale to go forward. They repaired a cracked side sewer with new pipes. This required digging up the sidewalk, making the repair, backfilling the hole and pouring concrete to repair the sidewalk.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

HANSA T.
02/2013
5.0
sewer cleaning
  + -1 more
I am very satisfied with the work done.
Description of Work: On the first day they came (two people) and roto rooted the sewer from two locations in the house-the main sewer line and a side sewer line. the main line was clear but the side sewer was blocked just as it exited from the house. Then they told me what the problem was and gave me an estimate of what it would cost to dig down to it through the cement patio, repair the drain with a PVC pipe and fill back up the hole and repair the cement of the patio. I asked them to do the repair as I did not want to get more estimates as the other companies I called wanted to charge me( $185.00) to see with camera as to where it was blocked before giving me an estimate. I had already paid $ 350.00 for the rotorooting. I could see their point but I trusted Metropolitan. They did a good job ,I think. They made a clean out where they had done the repair and said that next time they could use this and not have to work from inside the house. They left the house and the work area clean.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,550

Joan H.
11/2012
5.0
sewer cleaning
  + -1 more
The plumber described what the camera was seeing as it went down the sewer line, with the twists and turns. Determined the piping was in good condition considering it's age. Found one small root, and suggested I have it done again in a year or so to see if the root has changed any. Certainly gave me peace of mind knowing the condition was good.
Description of Work: Plumber used a camera to go down the sewer line to look for problems.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

David S.
09/2012
5.0
sewer cleaning
  + -1 more
We have owned our house for about a year. In the spring, we found our drains backing up, and so I called a competitor, who I told that we had found tree roots during our previous video inspection. They ran a new video inspection of the sewer line (unnecessary?) and then ran a regular snake through. They said that they couldn't get a cutting blade in without installing a cleanout, and the jet cleaner would probably rupture the sewer line. The competitor recommended that we replace the entire sewer line, for a cost of anywhere from $10K to $20K, and charged about $600 for the service they performed. This fall, we had the root problem again, and I was referred to Metropolitan Sewer Service. I called at 10:00 AM, they showed up at about 12:05 PM (right when they said they would). They removed the same toilet, sent a snake with a cutting blade down, and were done with everything in about 45 minutes. They charged about $300 for the same service (better, even) provided by the competitor I used in the spring. I also asked for a verbal quote for installing a cleanout and moving a floor drain, and both quotes were half of what the competitor told me. I was very happy with Metropolitan Sewer Service's work, and I'll likely call them again to install that cleanout and floor drain.
Description of Work: We get roots in our sewer line. A toilet was removed (there's no cleanout), and the roots were cut with a snake.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Patricia T.
08/2012
5.0
drain pipe, excavators
  + 0 more
All of the employees were polite, professional and answered my multiple questions. they were punctual, adhering to their verbalized schedule; provided frequent status updates; and were clear about necessary modifications. Their cost estimate, which they honored, was within the range of similar companies. My only frustration was the office staff did not return phone calls. the owner always returned phone calls within an acceptable timeframe. I highly recommend this company and will use them for future plumbing needs.
Description of Work: Replacement of a 70+ old 120' concrete sewer line.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$16,000

Priscilla A.
06/2012
5.0
excavators, sewer cleaning
  + 0 more
I contacted Metropolitan Sewer regarding repair of a break in the side sewer line at our 100-year old Seattle home. I had read positive reviews of Metropolitan on Angies List and other sites, as well as positive comments on our neighborhood blog. Their service rep, Parnell, was informative, responsive, and professional, and their bid was comprehensive and clear. I ended up going with a different company, but Metropolitan was a close second and I would definitely recommend considering them for this kind of work.
Description of Work: Obtain information and estimate for major side sewer repair.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

William L.
04/2012
5.0
drain pipe, plumbing
  + 0 more
We received proposals from several contractors to make the necessary repairs to our sewer line. Metropolitan not only had the most reasonable price but also provided a straight forward repair solution. Parnell was on site within hours of requesting a proposal and had it in our hands the same day. He explained the condition of our 1926 era sewer and provided an honest assesment. His crew showed up on schedule and did an excellent job. They were working on an easement on our neighbors property and left the yard in excellent condition. The job was permited with the city of Seattle and the inspector approved of their work as soon as he arrived. Metropolitan is highly recommended.
Description of Work: Hydro Physics did a buyers inspection of the side sewer and determined that there was a large offset in the line on the neighbors property close to the common line connection. There was also a root ball which should be removed. Metropolitan hand excavated approximately 7 ft deep in the neighbors yard. They removed the damaged section of old sewer pipe and replaced it with PVC. They also installed a 6 " cleanout. They then cleaned out the root ball. Metropolitan performed a vidio inspection of the entire line and determined it was in fair condition.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,900

Suzanne H.
05/2010
5.0
plumbing, sewer cleaning
  + 0 more
They also came in $2,000 cheaper than what Roto-Rooter had quoted. They were very professional, friendly, and I really felt like they were not trying to take advantage of me. They were very realistic too.
Description of Work: They repaired a break in my sewer line.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Nancy T.
01/2010
4.0
plumbing
  + -1 more
I have been pleased with their work. I was not quite as happy with their latest estimate. They should have done a video cam to see what the project would actually entail before giving me a price. However, the work they have done has been good. Their prices were very comparable?they were less than some, and worked with me on the prices. I would consider using them in the future.
Description of Work: I have used them for plumbing work in the past.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Bill B.
12/2009
5.0
drain pipe, excavators, sewer cleaning
  + 1 more
They did a suberb job. They know what they are doing. The city signed off on it and they returned my neighbor's back yard in a better condition than when they started. In fact my neighbor thanked me for weeding her flower beds. I don't know how they can do it but you could hardly tell that they were there (you could just see the seems of the returned sod). All works well in the house. No more problems. My only complaint, and it is minor, is that they could have had a little bit better communication. No big deal. Nice people.
Description of Work: These guys know what they are doing. I had a 15' section of 6" diameter side sewer replaced. The section was located 6 feet down in my neighbor's back yard. It was under a concrete path and just below an addtion to the house. Somehow they were able to keep the path in tact and maneuver around the side of their house. Oh, and it all had to be hand dug.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,750

Jacob S.
09/2009
4.0
excavators, plumbing, sewer cleaning
  + 1 more
During the purchase process for our house, in June '09, we ordered a sewer inspection, which found two things: 1) our sewer line was lined with epoxy perma-liner for the first appr. 60' from the house, and 2) there was a serious root infiltration IMMEDIATELY after the end of the epoxy-lined section. Within a month of moving in, our sewer backed up! We called the company that had installed the epoxy liner to solve our problem. We were shocked and unsatisfied with the quote we received from this company to alleviate the back-up - it included replacing the entire remainder of the line with little rationale for doing so, so we called Metropolitan for a second opinion. Metropolitan was very responsive, coming out nearly immediately to examine our problem. They provided a much more reasonable solution, quoting us less than 1/6 of the first company's quote! Their work team was polite and very helpful, answering my barrage of questions about their proposed work, other alternatives for solving the problem, and pros and cons for each alternative. Their proposed solution involved a substantial trench in our front yard, but no work required in the sidewalk or street (which would have entailed a lot more expense in permits & street restoration). It solved the immediate root problem and gave us access through a clean-out to the rest of the sewer line (which is concrete, and in a fairly eroded state but not in need of immediate work). They dug a trench and replaced the length of pipe containing the root infiltration within a few hours. I was impressed with their speed. The work was inspected by the City and they filled the trench the next day. One of them came out two weeks later to scope the line as a final inspection. He showed me the eroded sections of the pipe's remainder through the scope, and gave recommendations for ongoing maintenance. While the work team was a pleasure to deal with, there was some miscommunication between them and the office regarding some of the particulars of the job. Nothing major, but a slight inconvenience for me to have to clarify the job at hand. Additionally, my primary contact at the office was often in quite a rush and was less helpful than the work team. Overall, I was very pleased with Metropolitan's willingness to work with me to find the best solution for my situation and budget, and I was pleased with the work performed.
Description of Work: Metropolitan replaced appr. 10' of our side sewer line and installed a clean-out to allow for maintenance access of the remainder of the line. The work involved locating a serious root infiltration in the line, digging a 10' long, 6' deep trench, replacing approximately 10' of our 4" concrete sewer pipe with 4" PVC (Schedule 35), and installing a 6" PVC clean-out access at the end of the 4" replacement pipe (at the start of the 6" concrete sewer pipe running the rest of the way to the main, which was not repaired at this time). After installation, Metropolitan ran a sewer scope to inspect their work and to assess the condition of the remaining concrete pipe.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,100

David M.
08/2009
5.0
excavators, sewer cleaning
  + 0 more
We had a side sewer inspection done by a separate company before buying our house. The inspection showed a failure in the line in our front yard and a lot of debris from there out to the main. We had several estimates done for repairs, and Metropolitan was by far the least expensive. They also seemed to know what they were talking about (my experience with the previous inspection gave me some points of reference). Parnell did not try to upsell us as some others did. His team was able to start work right away, and while it took longer than expected, I was satisfied that the work was done well. They had to excavate a 10ft+ hole right on our property line and were very careful not to disturb the nearby bushes or our neighbor's sidewalk. They replaced 8 ft of pipe and jetted the rest of the line. They did a video inspection after so I could see the results. They handled the necessary permit and inspection. They did a great job of cleaning up afterwards. Overall they were very professional and reliable.
Description of Work: Excavated 10 ft to side sewer line where failure had been identified; replaced 8 ft of pipe bedded with gravel; obtained necessary permits & approvals; cleaned remainder of line to city main; restored yard to original condition.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,400

Jevon P.
08/2009
5.0
drain pipe
  + -1 more
I got five estimates and Parnell gave me the lowest number. I told him I like low numbers, but was he forgetting something? I even told him what the other contractors were bidding. He stood by his number and we got the work done right away. His crew worked hard, fast, and clean. They did a great job and they dig like fiends. The city inspector liked their work and obviously thinks highly of Metropolitan Sewer, a real plus when you need to get things approved by Seattle.
Description of Work: Remove and replace a section of sewer line that was out of grade.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,000

Kathryn S.
04/2009
5.0
plumbing
  + -1 more
They excavated 18 ft in our backyard for a sewer repair. Many contractors gave complicated plans for this sewer repair and Parnell's was the most direct and one of the least expensive bids. They did minimal damage to the yard for that size of a hole and found the break and fixed it promptly. They even installed an extra cleanout which required another locate and excavation of 4 ft. Months later when the ground had settled they came out twice to cover with topsoil and overseed.
Description of Work: Locate a residential sewer break, excavate 18 ft, repair break, fill hole, additonal locate and excavation for instillation of cleanout proximal to the break. Repair lawn.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,000
    • 1(current)
    • 2

Contact information

3635 Thorndyke Ave W Ste F, Seattle, WA 98119

metropolitansewerservice.com

Service hours

Sunday:
7:00 AM - 3:00 PM
Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
7:00 AM - 3:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Sewer Cleaning,
Plumbing,
Excavating,
Drain Pipe Installation,
Drain Cleaning

FAQ

METROPOLITAN SEWER SERVICE LLC is currently rated 4.7 overall out of 5.

Sunday: 7:00 AM - 3:00 PM

Monday: 7:00 AM - 5:00 PM

Tuesday: 7:00 AM - 5:00 PM

Wednesday: 7:00 AM - 5:00 PM

Thursday: 7:00 AM - 5:00 PM

Friday: 7:00 AM - 5:00 PM

Saturday: 7:00 AM - 3:00 PM

METROPOLITAN SEWER SERVICE LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, METROPOLITAN SEWER SERVICE LLC offers free project estimates.
No, METROPOLITAN SEWER SERVICE LLC does not offer eco-friendly accreditations.
Yes, METROPOLITAN SEWER SERVICE LLC offers a 10% senior discount.
No, METROPOLITAN SEWER SERVICE LLC does not offer emergency services.
Yes, METROPOLITAN SEWER SERVICE LLC offers warranties.
METROPOLITAN SEWER SERVICE LLC offers the following services: SEWER LINE CLEANING, DRAIN LINE CLEANING, SINK LINE CLEANING, SEWER REPAIR, FULL LINE REPLACEMENT, TRENCHLESS REPLACEMENT/PIPE BURSTING, METHOD, VIDEO INSPECTION & PIPE LOCATING.
INDOOR PLUMBING & SEPTIC TANK SERVICES.

Contact information

3635 Thorndyke Ave W Ste F, Seattle, WA 98119

metropolitansewerservice.com

Service hours

Sunday:
7:00 AM - 3:00 PM
Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
7:00 AM - 3:00 PM