I had an extremely difficult time working with Mark Thompson of Major Brands Floor Supply. He would not return phone calls, follow through with scheduling, & flat out rude on several occasions. I went through with the sale, because the cost of Marmoleum was the best that I was able to find. Hindsight, I sure wish that I wouldn't have! The install went so well that it only took 5 hrs in lieu of the two days that Mark quoted. I, as well as the installer, thought that I would receive a considerable refund. Mark reduced my $4k bill by just $50. Even after much pleading, he would do no better.
Description of Work: purchase & install marmoleum in bathroom, laundry, walk-in pantry.
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$4,000
robin R.
03/2005
5.0
flooring contractor
 + -1 more
THEY CHECKED WITH THE LOCAL DISTRIBUTOR AND HAD THE TILE FOR ME TWO DAYS LATER. THEY EVEN HELPED ME ORDER ADDITIONAL TILE WHEN I DISCOVERED THAT I HAD NOT PURCHASED ENOUGH THE FIRST TIME.
Description of Work: PURCHASED VINYL TILE FLOORING. MAJOR BRANDS HELPED ME PLACE A SPECIAL ORDER FOR TILE THAT I FOUND ON THE INTERNET.
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Service Categories
Flooring Sales and Installation
FAQ
MAJOR BRANDS FLOOR SUPPLY is currently rated 3.5 overall out of 5.
No, MAJOR BRANDS FLOOR SUPPLY does not offer free project estimates.
No, MAJOR BRANDS FLOOR SUPPLY does not offer eco-friendly accreditations.
No, MAJOR BRANDS FLOOR SUPPLY does not offer a senior discount.
No, MAJOR BRANDS FLOOR SUPPLY does not offer emergency services.
No, MAJOR BRANDS FLOOR SUPPLY does not offer warranties.