About us
Business highlights
38 years of trusted experience
Emergency Services Offered
Services we offer
Services we don't offer
Amenities
Senior Discount
$3
Emergency Services
YesAccepted payment methods
Reviews
4.024 Reviews
Showing 1-24 of 24 reviews
Steven H.
08/2022
house cleaning
+ -1 moreThey don't care your house, they just want you to pay them. They would lie to you by saying they have cleaned the area but it's obvious they didn't, because it's all sandy and dusty. I actually paid them because I keep my promise, but the owner said he will come to finish the cleaning but again he lie and saying all excuses and not coming. Trust me, hire at your own risk. That's how bad they are.
Description of Work: Stay away at all cost to you
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
$550
Tim M.
03/2019
house cleaning
+ -1 moreRedeemed a gift card, the rooms were cleaned per checklist, though he only guaranteed 95% for the same cleaner would come the next time if we're not on their regular cleaning schedule. Need to book in advance.
Description of Work: Kitchen and Bathroom
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
Keith G.
10/2015
house cleaning
+ -1 moreIt went great. Every cleaner sent found something that needed to be done that I had missed or didn't see and then implemented it.
Description of Work: have never used a house (or in my case, a 975 square foot creek side condo) cleaning service before. But after coming home exhausted one day from working with one of my clients that I setup, review, trouble shoot, or train one-on-one in QuickBooks for their business and Quicken for their personal finances, I realized as a busy professional that I needed to delegate tasks that needed to be done but I didn't have the motivation to do well or the time to do so. I found it ironic that I was in this situation as I am frequently on my clients case about outsourcing their business tasks to others. One reason I picked Maid in the Northwest was they are a local (Wedgwood/Northeast Seattle business) and because they partner with Cleaning for a Reason which offers free cleanings on a space available basis for women with cancer. Since my cousin and one of my friends had Leukemia and mentioned how tired they were from the chemotherapy, I thought this was a nice way to give back to the community. The office sent Amy the next week and e-mailed me a contract and list to give to her with instructions to check off the top ten essential tasks. I liked that list as it allowed me to focus in on what I felt was important. Amy called the day before to remind me in a friendly tone of voice about our appointment and showed up on time the next morning. She worked quietly while she was here and asked questions when she wasn't sure what I meant on the list. She also complimented me on how well organized my space was. At the end, I could immediately smell and see the difference between what my bathrooms, kitchen, rugs, carpet, and cabinets looked like before and after including a brown rust stain in the master bathroom that had been seriously reduced. And the work was done in the time frame allocated. Several months later, I realized that I needed another cleaning as my condo board was coming over for a meeting and I could see and smell the need. That time, the company sent Bill who e-mailed me confirmation which I liked as I was in the field and could see it appear on my SmartPhone. Again, he showed up, asked for the list, and proceeded to get to work. At the end of three hours of the four allocated, he mentioned that he was done (and again, I could see and smell it) and suggested dusting some knick nacks that I had in several bookcases for the remaining hour. I hadn't picked dusting a priority this time but I am glad he noticed that the dust levels were now at a point that something needed to be done. Another cleaner, Danny noticed that my cabinets needed cleaning and proceeded to take care of them since he had a couple of minutes left. Needless to say, I look forward to my monthly or every other month cleanings.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$90
PATTI F.
12/2014
house cleaning
+ -1 moreunknown
Description of Work: Normal house cleaning which went well
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$100
Cheryl P.
07/2014
house cleaning
+ -1 moreI have a largish house and it looked and smelled great after being cleaned for 5 hours. A real treat to come home to after my day of work! I especially like the responsiveness of everyone in this company. They answer their phone in person; they give you an estimate of cost and work with you on budget; they send you a checklist to prioritize your specific cleaning needs/wants. Your cleaner will call, text or email you (your choice) the day before to confirm your appointment. It went so smoothly! I couldn't be happier! Thank you, Danny, you're the best!
Description of Work: Cleaned the entire house and did a terrific job!
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$180
Melissa K.
06/2014
house cleaning
+ -1 moreGreat! I submitted a request for an estimate online and I was emailed a price estimate and someone called me back. We were able to schedule a cleaner over the phone. I got Alan, who has now cleaned my house three times. He's done an excellent job every time. They ask you to fill out a checklist of your top priorities in the time allotted (and whether you are willing to let them go over the agreed upon hours), but Alan always asks me what I want done when he arrives. So far I've mainly asked him to do bathrooms and floors, which are pretty hard for us to get to with two small kids, a job, and pets. I love seeing the floors and sinks shine! The only downside of this service is that you are obviously paying some overhead to the business owners, so it's fairly pricey per hour. The benefit, though, is that you don't have to worry about taxes or insurance or any of those issues that you face as a household employer. Overall, I'm very satisfied.
Description of Work: Cleans my house to a beautiful shine.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$144
Alan S.
03/2014
house cleaning
+ -1 moreI get it done every 5 or 6 months as I am an older person and need a hand occasionally.
Description of Work: General housecleaning.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| punctuality |
Yes, I recommend this pro
Keith G.
02/2013
house cleaning
+ -1 moreIt went fine. I really like that the service sent a list of what cleaning priorities I wanted to have done. The first time, I focused on one area such as the bathrooms and kitchen. The second, I had the cleaner dedicate any extra time to dusting.
Description of Work: I have never used a house (or in my case, a creek side condo) cleaning service before. But after coming home exhausted one day from working with one of my clients that I setup, review, trouble shoot, or train one-on-one in QuickBooks for their business and Quicken for their personal finances, I realized as a busy professional that I needed to delegate tasks that needed to be done but I didn't have the motivation to do well or the time to do so. I found it ironic that I was in this situation as I am frequently on my clients about outsourcing their business tasks to others. One reason I picked them was because they partner with Cleaning for a Reason which offers free cleanings on a space available basis for women with cancer. Since my cousin and one of my friends had Leukemia and mentioned how tired they were from the chemotherapy, I thought this was a nice way to give back to the community. The Seattle office of Maid in the Northwest House Cleaning sent Amy the next week and e-mailed me a contract and list to give to her with instructions to check off the top ten essential tasks. I liked that list as it allowed me to focus in on what I felt was important. Amy called the day before to remind me in a friendly tone of voice about our appointment and showed up on time the next morning. She worked quietly while she was here and asked questions when she wasn't sure what I meant on the list. She also complimented me on how well organized my space was. At the end, I could immediately smell and see the difference between what my bathrooms, kitchen, rugs, carpet, and cabinets looked like before and after. And the work was done in the time frame allocated. Several months later, I realized that I needed another cleaning as my condo board was coming over for a meeting and I could see and smell the need. That time, the company sent Bill who e-mailed me confirmation which I liked as I was in the field and could see it appear on my Smartphone. Again, he showed up, asked for the list and proceeded to get to work. At the end of three hours of the four allocated, he mentioned that he was done (and again, I could smell it) and suggested dusting some knick nacks that I had in several bookcases for the remaining hour. I hadn't picked dusting a priority this time but I am glad he noticed that the dust levels were now at a point that something needed to be done. Needless to say, I look forward to my monthly or every other month cleanings. And Amy is coming this Saturday.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$90
Victoria H.
02/2012
house cleaning
+ -1 moreI have used this service for 6 yrs. They are efficient, and work well with clients. Usually I find a cleaner that I like and request them every time. I used one woman for 4 years until she moved out of the area.
Description of Work: She cleaned my one-bedroom apartment, giving special detail to areas that other cleaners had missed.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$180
Lucy N.
03/2011
house cleaning
+ -1 moreThey are great. The reason I used their service is there is a guy called Lincoln who cleaned our neighbor's house and he works for Maid In The Northwest House Cleaning Service. He had quit the job and he came back again and was working for Maid In The Northwest House Cleaning Service. I do not know if he is still working for them or not. They are always nice, but I did not have any interaction with any other cleaners apart from Lincoln. The price would have been less, but we basically have a three-bedroom house with two bathrooms and we have a dog with lots of hair and other factors affecting the price. They are always really pleasant. They seemed to be pretty good and they have been around for a long time, so I would definitely recommend them to other members also. I would use their service in the future too.
Description of Work: I used Maid In The Northwest House Cleaning Service for house cleaning last year.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$120
LISA M.
11/2010
house cleaning
+ -1 moreWas able to make the appointment easily and the house cleaner arrived promptly. I asked her to do a very thorough house cleaning, paying special attention to dust from the remodel that had seeped into every nook and cranny. I also asked her to clean out the cupboards on one side of the kitchen, as they were full of remodel dust. When I returned, the condo had been vacuumed and dusted, but there was thick remodel dust in many obvious places, such as the soap dish in the bathtub and corners on the floors. Also, the house cleaner did not clean out the cupboards in the kitchen. When I called the management, they said that they don't do cupboards; however, the cleaner didn't tell me that when I asked her to do them. There was so much dust still left in the condo that I said I would have to hire someone else to come and clean again. The management was very professional. They asked me if I wanted the person to come out and fix the job. I said no, I would like a refund. As a compromise, they sent me half my money back.
Description of Work: Clean up after major remodeling of condo.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$150
Tim K.
10/2010
house cleaning
+ -1 moreThey sent a young man who seemed gung-ho at the start but apparently started to get hit by the flu in the course of the day. He took longer than expected (didn't charge for extra time due to his sickness) and there were a fair number of missed areas that needed cleaning by me afterwards (kitchen cabinet faces and countertop backsplash). I don't know if the employees are left to select their cleaning supplies for themselves but whatever was used on the bathroom tile (I think all he used was Formula 409) did NOT cut the job for the mildew buildup. The tile was cleaned but all the grime in the grout was left intact. I went back in with a cleaner designed for the task and it came right off. All told, I spent about 4 additional hours cleaning up the items that weren't cleaned to my satisfaction (and really, I'm not a terribly picky person). For the price charged I was rather disappointed. A large portion of my dissatisfaction may have been due to the illness of the person they sent, but I will still look elsewhere next time I need housecleaning.
Description of Work: Full house, tenant move-out cleaning.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
$344
Judith F.
10/2010
house cleaning
+ -1 moreI needed housekeeping help because I had a broken leg and was unable to do much. Two women came, about 45 minutes late. I had requested natural products, but they had no familiarity with them. They said they'd stopped on the way to the house and picked something up. One worked in the great room for about 3 hours, the other worked in my 12x9 bathroom for 3 hours. When I said I thought 3 hours was too much in the bathroom she said, "I can't work like this, let's go." After about a 1/2 hour discussion they agreed to stay and finish, but the kitchen floor didn't get done and my bedroom wasn't touched. It's a 1200sq ft house. They went over by nearly 2 hours past the estimated time. The company was more interested in charging me for the extra 2 hours than in my distress over the experience. They did agree to only charge me for the original time, but the entire experience was unsatisfactory and distressing.
Description of Work: house cleaning. original contract was for deep cleaning the whole house. The master bath, half bath greatroom and living room got done. The master bedroom and kitchen floor were not done.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$350
Jennifer T.
10/2010
house cleaning
+ -1 moreIt went very well. They were great at working us in on short notice, they were very efficient and did a good job cleaning. They gave us an Angie's List special and got the job for essentially half off.
Description of Work: Maid in the Northwest cleaned the majority of the house.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$150
Sjohn J.
09/2010
house cleaning
+ -1 moreThe person arrived on time and was friendly and personable. She took all 5 hours. We've tried other services, and those got lots more done in 4 hours than this in 5. They did both bath rooms, not just one. All our stainless steel was coated in a soap film and we had to clean it all over again.
Description of Work: This was our first experience with MITNW. We asked them to clean the kitchen, living room, dining room, master bath, and master bedroom (about 800 square feet). They said it would take up to 5 hours.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
$100
Diane J.
09/2010
house cleaning
+ -1 moreNever having used a cleaning service, I didn't know exactly what to expect. I recently had knee surgery and was unable to perform household tasks. I had checked off a list sent by the cleaning service of the tasks I wanted done. While Lisa performed most of the items on the list, I felt she really skimmed over the dusting and, vacuuming. She did not do a very good job of cleaning the showers. Overall, it was cleaner after she left, but certainly not up to my standards.
Description of Work: Cleaning my house including three bathrooms, changing beds, living, dining and kitchen areas.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
$114
Response from MAID IN THE NORTHWEST HOUSE CLEANING SERVICE
Megan T.
07/2010
house cleaning
+ -1 moreWe were behind schedule for our move due to contractor delays and I hadn't had time to clean up any of the dust from the minor work we had done, so I called MitN to see if there was any chance that someone could come do a move-in clean for us. They called back right away and had someone who could come the next day, which was great. They offered a written estimate and a useful cleaning checklist. The day of the service I met the cleaner at the house and walked through to talk about priorities, etc. and left for work. Unfortunately one of the contractors also showed up to finish some trim work, which seemed to be a big problem for the cleaner. He called to inform me of the difficulties the contractor's presence was causing, but I also needed the contractor to finish and hoped they could work around each other. This basically resulted in subpar work from both of them. I am sympathetic to the fact that it was probably really frustrating to the cleaner to have a contractor there basically undoing his work, but at the same time, most of the rooms in the house that needed cleaning had no contractor work to be done, and these were not cleaned well. We still had to clean the closet shelves/hanging rods and light fixtures ourselves in all the bedrooms, and there was mysterious sticky goop in the kitchen and bathroom we had to scrape off. The cleaner did not leave a completed checklist or anything to show which jobs had been done/not done, and sad to say it was not always obvious. When he was done the house looked better than it did previously, and I was grateful for the help on such short notice, but I was not blown away by the quality of the work.
Description of Work: Move-in clean prior to moving into new home - approx 1600 sf., 8 hours of work.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
$350
Janice P.
04/2010
house cleaning
+ -1 moreThey were excellent! The cleaning lady arrived right on time, by the way, this firm does background checks on all of their workers. She was licensed and bonded. They bring their own supplies including vacuum cleaners. I had a prearranged list of the things I wanted her to do for us and sheexceeded that very well. I got cold feet because I had never done this before. I was very nervous about someone seeing my home, and she was very kind and gracious when she arrived. I had asked specifically for the main floor to be cleaned which consisted of the kitchen, living room, bathroom, and three bedrooms. In the kitchen, she cleaned the surfaces of everythin; cabinets, refrigerator, microwave, dishwasher. It was very nice to see! She did everything I asked her to do because I was not sure how much she could get accomplished within the four hours. I listed the areas I wanted cleaned for sure. She did 80% of the second and third lists which I wasn't sure she would be able to get to.
Description of Work: They came and were here for four hours doing heavy cleaning in our main rooms.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
Kim P.
10/2009
house cleaning
+ -1 moreThey hav been cleaning our house for about 5 years. In that time we've had two different 'teams' cleaning our house, both hav done an excellent job. We communicate with the cleaners directly if any schedule changes need to be made.
Description of Work: House cleaning; you know vacuuming, dusting, mopping, etc
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$100
ROBERT M.
08/2009
house cleaning
+ -1 moreThey performed wonderfully. The responsive office staff quickly got a crew together on short notice to work on a Saturday morning at normal rates to work around my schedule. The house was spotless and ready to show after they completed their work. The goo in the kitchen cabinet was gone, the refrigerator was spotless. Every surface and corner of the 2 and a half grimy bathrooms, and dust caked laundry room were white glove clean. All the shelving in the pantry, cabinets and linen closets was perfectly clean. The stair railings were clean as were all window sills. Cobwebs were gone. The seriously dirty house was transformed into a perfectly move-in and ready to show home in a matter of hours. They didn't miss a thing.
Description of Work: I have been using Maid in the Northwest for probably 6 or 7 years to clean the homes of my real estate clients. These are move-in/move-out "deep cleaning" types of jobs, and they always do a fantastic job. On August 1st they did a move-out cleaning for me in a house that had dirt and grime top to bottom. 3 bedrooms, 2.5 baths. Cabinets with spilled gooey syrup, drawers with grimy interiors, dusty trim, horrifying refrigerator and just generally in need of cleaning attention to every surface. They left it sparkling clean and ready to show potential buyers. I use and refer Maid in the Northwest simply because they are professional, reliably on time, consistently good, and they desire to make sure my clients are satisfied whatever it takes. Their crews are mature, hardworking and know what they are doing. My clients demand a lot of me and I demand a lot of the service providers I use to get the job done. If they don't, I find someone who can, I don't have time to hassle with a service provider to come back and correct a job that should have been done right in the first place. Maid in the NW always performs up to the level of standards I demand to get the job done right.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$244
AMANDA B.
03/2008
house cleaning
+ -1 moreVery well. Jenny was a really really nice lady, and took care of all the dusting, vacuuming, general cleaning and did the bathrooms (spotless!). Saved me about half a day of cleaning. We were very happy with the results.
Description of Work: Cleaned entire 2-story house.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$144
GAIL S.
09/2007
house cleaning
+ -1 moreThey did a very thorough detailed cleaning. They were very receptive to what I wanted them to do.
Description of Work: 2 people did a post construction cleaning for 7 hours.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$336
AMY J.
04/2007
house cleaning
+ -1 moreI had to offer lots of coaching and leave notes to have things taken care. I appreciated that our cleaner would read my notes, but I didn't think I should have to repeatedly leave notes each week, "spend extra time on the vacuuming the stairs" and, "leave enough time to really wash the floors," each week. On both occasions when I canceled my service, the company did not ask me why I was canceling, if they could do anything to keep my business ("can we send another cleaner?"). The first cleaner was with us for three months, the second cleaner was with us for one year.
Description of Work: We used Maid in the Northwest for bi-weekly housecleaning in our previous house and new house. We had a different cleaner in each house. With each house (and cleaner) the initial cleans were great but service declined over time with both housekeepers.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
$132
Response from MAID IN THE NORTHWEST HOUSE CLEANING SERVICE
JAMES L.
01/2007
house cleaning
+ -1 moreMaid in the NW has cleaned our home, bi-weekly, for the last 8 years. Originally they sent two person teams who did an excellent job. In recent years we have been assigned a single cleaner with very spotty results. No cleaner has lasted for more than a year before quitting Maid in the NW with little or no notice. There seem to be none of the usual benefits of using a service. If your assigned cleaner is sick, or can't come, the service has no replacement.
Description of Work: Bi-weekly house cleaning.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
$130
Response from MAID IN THE NORTHWEST HOUSE CLEANING SERVICE
Contact information
8040 35th Ave NE, Seattle, WA 98115
http://www.maidinthenw.comService hours
Sunday:
ClosedMonday:
8:00 AM - 5:00 PMTuesday:
8:00 AM - 5:00 PMWednesday:
8:00 AM - 5:00 PMThursday:
8:00 AM - 5:00 PMFriday:
8:00 AM - 4:00 PMSaturday:
ClosedLicensing
Bonded
Insured
Eco-friendly Accreditations
LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
House Cleaning
FAQ
MAID IN THE NORTHWEST HOUSE CLEANING SERVICE is currently rated 4 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 4:00 PM
Saturday: Closed
MAID IN THE NORTHWEST HOUSE CLEANING SERVICE accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, MAID IN THE NORTHWEST HOUSE CLEANING SERVICE does not offer free project estimates.
Yes, MAID IN THE NORTHWEST HOUSE CLEANING SERVICE offers eco-friendly accreditations.
No, MAID IN THE NORTHWEST HOUSE CLEANING SERVICE does not offer a senior discount.
Yes, MAID IN THE NORTHWEST HOUSE CLEANING SERVICE offers emergency services.
No, MAID IN THE NORTHWEST HOUSE CLEANING SERVICE does not offer warranties.
MAID IN THE NORTHWEST HOUSE CLEANING SERVICE offers the following services: House, apartment, condo, townhouse, office, cleaning. Also apartment and condo building common area cleaning. We offer the same cleaner(s) in order to build loyalty, trust and consistency when regular weekly, bi-weekly cleaning is scheduled. We also do on short notice or pre-arranged one-time, move-in, move-out and remodeling and construction cleaning.
carpet shampooing, outside window cleaning,
Contact information
8040 35th Ave NE, Seattle, WA 98115
http://www.maidinthenw.comService hours
Sunday:
ClosedMonday:
8:00 AM - 5:00 PMTuesday:
8:00 AM - 5:00 PMWednesday:
8:00 AM - 5:00 PMThursday:
8:00 AM - 5:00 PMFriday:
8:00 AM - 4:00 PMSaturday:
Closed