Magnolia Tech Support

Computer Training, Computer Repair

About us

Magnolia Tech Support (MTS) is a premier local tech support, repair, and training service business that assists households and small businesses with all types of computer and networking problems. The owner served as an Electronics Tech in the US Navy, graduated from UW in Information Systems from the Foster Business School and is A+ Certified to repair computers. MTS is not your typical computer repair service. We offer: - The highest quality customer service through expert knowledge and advice, clear communication, and a very friendly attitude - On-site support to locations in the greater Seattle area - Both Windows and Mac services - Viruses and Malware elimination without deleting your data - Tutorial services for absolute beginner to advanced user - No geek-speak or condescending attitudes other computer services are notorious for - Competitive pricing; MTS will answer your "repair or replace" question upfront MTS has been assisting Seattle residents since 2008. A few local businesses MTS has helped include: - Magnolia Bookstore - Black Rock Appraisal - Jenny Maynes Custom Clothing and Alterations - Elemental Partners - Holmstrom's Family Painting - TNT Foreign Car Parts - Janof Hald Architecture - Magnolia Garden Center Magnolia Tech Support is a licensed business in Washington State. UBI#: 603083555

Business highlights

17 years of trusted experience

Services we offer

- Virus and Malware Removal (and any errors caused by malicious software) - Network Setup and Repair - Data backup and Restoration - Hardware, Software and Device Installation - One-on-one training for new and advanced users (both Windows AND Mac) - New Tech Purchasing Advice ...and MUCH MUCH MORE! If there's any doubt if MTS can help you or your business, please contact us. If it has to do with technology or computers, we can probably do it!

Services we don't offer

N/A

Amenities

Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

5.02 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-2 of 2 reviews

Cyndi W.
08/2017
5.0
computer repair
  + -1 more
They are great. The specific man that came out is great. Hugh Turbaugh he started working with them and he is good. He suggested a new hard drive so I went out and bought one.
Description of Work: He looked at my external drive on computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Cyndi W.
06/2015
5.0
computer training
  + -1 more
Hugh is great. His knowledge is extensive and his calm demeanor takes the frustration related to tech mysteries out of the equation. He does not make the client feel stupid, a definite plus in my book. His prices are reasonable and his service is prompt and very competent. He engenders trust in his customers. I have recommended him to friends and will do so in the future. He is fast and reliable.
Description of Work: Hugh maintains my Mac Book Pro computer. He completed a difficult transfer of files from the old machine to the new one. He has saved me on several occasions. Initially, he transferred data from my old computer to the new one (after Apple did not do a complete job), got the backup program working, helped me upgrade to my own modem and generally made the new computer work smoothly. Periodically, when I screw up a download or installation I call him and he makes everything work perfectly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

    Contact information

    3207 31st Ave W, Seattle, WA 98199

    http://www.magnoliatechsupport.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Training,
    Computer Repair

    FAQ

    Magnolia Tech Support is currently rated 5 overall out of 5.

    Sunday: Closed

    Monday: 9:00 AM - 5:00 PM

    Tuesday: 9:00 AM - 5:00 PM

    Wednesday: 9:00 AM - 5:00 PM

    Thursday: 9:00 AM - 5:00 PM

    Friday: 9:00 AM - 5:00 PM

    Saturday: Closed

    Magnolia Tech Support accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, Magnolia Tech Support does not offer free project estimates.
    Yes, Magnolia Tech Support offers eco-friendly accreditations.
    No, Magnolia Tech Support does not offer a senior discount.
    No, Magnolia Tech Support does not offer emergency services.
    Yes, Magnolia Tech Support offers warranties.
    Magnolia Tech Support offers the following services: - Virus and Malware Removal (and any errors caused by malicious software) - Network Setup and Repair - Data backup and Restoration - Hardware, Software and Device Installation - One-on-one training for new and advanced users (both Windows AND Mac) - New Tech Purchasing Advice ...and MUCH MUCH MORE! If there's any doubt if MTS can help you or your business, please contact us. If it has to do with technology or computers, we can probably do it!
    N/A

    Contact information

    3207 31st Ave W, Seattle, WA 98199

    http://www.magnoliatechsupport.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    Closed