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46 years of trusted experience
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Reviews
4.84 Reviews
Showing 1-4 of 4 reviews
William J. G.
05/2013
chimney sweep
+ -1 moreMr. Sivol Black has done a cleanout of my fireplace 2 years ago and of all the other chimney sweps I've used, this man is one of the best I have ever known. He has the tools and knowledge and takes as much time as needed to complete the job.
Description of Work: Complete chimney cleanout due to heavy creosote buildup and blockage of the chimney screen on the top of the flue
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Yes, I recommend this pro
$160
MARY L.
08/2012
chimney sweep
+ -1 moreSadly Badly. I want Mad Hatter to please come put on this clamp securely and make the chimney safe to use. I am not sure how much patience is required of a customer. Why did all the old reviews of Mad Hatter disappear from Angie's List? I'm sure there were a few unhappy customers before and after the terrible bad employee left but we were patient and now have waited years for them to fix this guy's mess. This was a wonderful small company, very responsive and responsible. What happened? I didn't say I wouldn't use them again? But they aren't in my "circle of trust" again yet. So this question may be revised pending getting this thing fixed. Please, Mad Hatter, affix this pipe to the chimney and make sure it is a clean safe install. Thank you. NEW INFO: we now finally have been granted a Sept 4 visit to try to fix our problem with the pipe to the woodstove. Will report back later, hopefully we can change a bad review to a good one.
Description of Work: I hired Mad Hatter for many years for chimney and wood stove pipe cleaning. I couldn't find the old reports for Mad Hatter the reason being that they have changed their name. This is a longstanding problem hence the long description. A couple years ago, Mad Hatter sent someone to clean my wood stove chimney and pipe. He destroyed the pipe from the fireplace to the wall by putting it back in backwards and sealing it with some toxic glue. We discovered the problem months later when we tried to use it and it created a poisonous atmosphere in the room. Another fireplace worker on my other fireplace told us the pipe had been put back backwards. Mad Hatter told us they had fired this guy because he had done numerous jobs wrong and cost them a lot of business. They came back after a long long period of waiting for parts from somewhere far away, this was maybe a year ago. The guy was nice finally got the thing together but said he needed to get a clamp because it isn't safely secured to the wall. Said he would soon return and fix it once and for all. It has been another year or so and I have called them a few times but no response. I've called several times recently and no calls back. So they are deliberately ignoring me. I had written a bad review once a couple years ago about this and took it off because I thought they had fixed this problem. Now I'm putting the bad review back. We want to use this wood stove and to have it as a back up in case of storm or disaster in the cold winter months. I don't know how much the original services on this issue cost me so I put $200.00. I do recall their prices are reasonable. They haven't charged for their repair but they haven't made the wood stove usable again. It isn't repaired.
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Yes, I recommend this pro
$200
Marilyn T.
05/2012
chimney sweep
+ -1 moreI have used them 3 times and they are excellent. I use them again and again. I have not checked with others regarding the price, but I am really happy with them. We were happy with their service and we always buy extra things from them. They are very pleasant, very thorough, and very clean. Everything was cleaned excellently. They just made no mess whatsoever. It was great. He was also very helpful in offering us tips and things like that.
Description of Work: We used Mad Hatter Chimney Sweep to buy a reflector for the back of the fireplace and also cleaning.
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Yes, I recommend this pro
Patty M.
04/2012
chimney sweep
+ -1 moreThey responded pretty promptly. He was very personable and easy to talk to. He got to work quickly and had suggestions as well as options for things we could do. He had what he needed and didn’t wait. I thought the price wasn’t bad and seemed reasonable to me. I will use them again in the future.
Description of Work: I used the services of Mad Hatter Chimney Sweep for an inspection, cleaned it up and put a cap on it to prevent things from going inside.
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Yes, I recommend this pro
$189
Contact information
20021 Ballinger Way NE, Seattle, WA 98155
www.chimneysweepseattle.comLicensing
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Service Categories
Chimney Sweep,
Fireplaces
FAQ
Mad Hatter Chimney Sweep is currently rated 4.8 overall out of 5.
No, Mad Hatter Chimney Sweep does not offer free project estimates.
No, Mad Hatter Chimney Sweep does not offer eco-friendly accreditations.
No, Mad Hatter Chimney Sweep does not offer a senior discount.
No, Mad Hatter Chimney Sweep does not offer emergency services.
No, Mad Hatter Chimney Sweep does not offer warranties.
Mad Hatter Chimney Sweep offers the following services: Chimney, sweep, cap, leaks, flashing, dryer vent, tuckpointing, repointing, fireplace liners, masonry restoration, installation, cleaning & repair.
Contact information
20021 Ballinger Way NE, Seattle, WA 98155
www.chimneysweepseattle.com