KEN'S YARD SERVICE

I used Ken’s years for the 2021 season. On one of their visits their crew damaged an electrical junction on the rear of the house that’s low to the ground. They also destroyed the cap for the heating oil fuel tank on the side of the yard. When I initially reached out to the business they were apologetic for the damages done by their crew and agreed to cover the repair costs. After finally receiving the estimate for repairs the owner refused to pay. From apologizing for the damage his crew had done and accepting responsibility he now accused me of lying. That I was simply trying to get free money off of him. The only reason he accepted responsibility was because he thought the damages were going to be less. That his crew actually didn’t do the damage and was preexisting. I would be very cautious using their service as they can not be trusted to not damage your property, but also not trusted to be a ethical business.

Fine. They did a good job mowing and trimming.

Thsy came on schedule and didd a good job.

Work is done well and reliably. I have no complaints - they do an excellent job!

Every two weeks, the team shows up and does an excellent job in the work they do. Billing is easy and everyone is great that I've taken to. They have earned a loyal customer.

They always showed up on the scheduled day and mowed and edge trimmed my lawn. I felt the price was high at $45 per visit for the size of yard and time it took them to complete the work. I ended up terminating my service after they repeatedly mowed over my newly planted ground covers. They did offer to replace the plants but I was just ready to move on.

Most of the neighbors including ourselves are using Ken's. It's great. They're just doing lawn, they're not doing flower beds or anything like that. They're good, efficient, they come out when they said they were going to come out and like I said many of our neighbors are using the same service. When they come out, they're getting multiple lawns at once. It makes it very efficient for them.

It took some time to get set up because the response time was not quick, but once we got things going, everything worked out very well. They mow the yard at my rental and it looks very good. They have become more responsive when I call and I appreciate that. There are not that many details to share as I only have a postage stamp sized front yard, but the price seems fair, the work is good and they seem like good people.

They're a little pricier than the company I had before but their communication is very professional. The workmanship is outstanding. They do a really good job of not only the mowing, it's a bit cleaner. They're good.

They are great at yard work. We have used them for about 8 years.

I contacted this provider via an Angie's list communication and after a week with no response, I called and left a voice mail. I was looking to have some work done asap and stated this in my messages. Approximately two weeks from my original attempt I got an e-mail apologizing for the slow response. Julian asked me for a time that we could meet and I responded. Then I never heard from him again. Unimpressed. I would not use them nor recommend them.

Excellent new lawn great detail and work. Weekly mowing is perfect.

The service has been excellent. They are reliable and fairly priced.

They were arranged to come out while I was at work. By the time I got home everything was cleaned up and the yard looked great. Would definitely recommend them to others!

He was super nice, very helpful, and his bid was right along with what we had seen from two others. It took them a little longer to get back to us than the others, and we communicated through the office at first instead of directly with Julian- not a complaint at all, they were ALL super nice, but it just extended the steps to get a final bid. He was very knowledgeable but they book out much farther in advance than what we needed. They ended up having a cancellation, and he was kind enough to hold it for us, but when I followed up with a question about service I never heard back. I'm sure it wasn't intentional, but the other guy we were bidding with was overcommunicating with us and quite frankly that's why he got the job. I would definitely recommend looking into using Julian, but if you have something that needs immediate attention, they probably won't be able to accommodate. I was disappointed that I never heard back from him after asking my follow-up question because we probably would have used him, but again I'm sure that wasn't intentional.

The job was done perfectly- and the crew asked before they cut anything since I had let things over-grow too much and the trimming needed was going to be significant. They did a superb job in this project and I will refer them to others. I usually mow my own lawn but thinking they could do it much better, and certainly quicker, too!

I didn't use them because their bid was kind of high. They've been around and they've got a good reputation. The interaction was good. They came out a month and a half ago. They're a good company.

The fella who came out to make a bid was there almost immediately (and I think it may have been a Sunday!), and the work was completed that week. The actual cost was much lower than the original bid, which is always nice. We plan on having them back this year for some spring yard clean-up.

They do a great job, the edging looks great and they create those nice stripes in my lawn. The come every 2 weeks and have automatic billing. For the size of my place I'm charged $30 per visit. Very affordable compared to other companies and they did a better job than the previous person.

The workers showed up and completed the job as promised. Additionally, they cleaned up all trimmings and debris.

My experience with them was OK until the lawn didn't need to be mowed every two weeks and I asked them to change to once a month. They were going to charge me $88 to come once a month and I discontinued all services with them.

They do a great job. The backyard is just beautiful. I look at it everyday.

Julian is always out quickly. He will check out the work and provide an estimate online. He has prepared another for bid for planting. Last spring, our yard was over grown. I called to have them clean the yard and trim what needs to be trimmed. They came out and did the work. It was great and the price was competitive.

Good at cleaning up after themselves. Had to asked them to trim it a bit more on the sides, but they did oblige when asked.

Excellent experience from beginning to end. Julian is very professional; bid was reasonable; he and crew did a great job! I've tried other yard maintenance companies in the past and by comparison - they were overpriced and didn't do as good a job. My search is over. I'm sticking with Ken's Yard Service:)