Horribly! Bad attitude and "repairs" lasted very short time after exorbitant charges. We felt unsafe in his presence!
Description of Work: repair Viking range/oven
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
2.0
punctuality
2.0
$600
Jd M.
10/2019
1.0
appliance repair
 + -1 more
Very rushed and arrogant, with sloppy work that lasted less than a month!
Description of Work: Repair of stove-top burners
Rating Category
Rating out of 5
Jan F.
10/2017
1.0
appliance repair
 + -1 more
Technicion said it needed a new fan which he had to order. Several days later he brought a new one which he overcharged for. It worked for two days and stopped again. All additional calls went unanswered. Called a reputable repair man who immediately spotted the problem was the thermostat. The old fan was perfectly good.
Description of Work: Refrigerator was not getting air from freezer section to food storage section.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0
rahul M.
06/2017
1.0
appliance repair
 + -1 more
Avoid these crooks.
Description of Work: These guys are incompetent crooks- specifically a guy named mike. This fraud came to our house to diagnose/fix our subzero freezer and not only could he not figure out what was wrong but then brushed some dust underneath the panel ( not even utilizing compressed air, it is still very dust under there) and charged us $200 saying that it should work by tomorrow. of course, it didn't. So we contacted him to let him know and he has now been avoiding our calls, initially claiming he charged $200 for the (incomplete 2 second) dusting job which we did not request and are perfectly capable of doing ourselves. Total frauds.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0
$200
Eric D.
08/2013
5.0
appliance repair
 + -1 more
First of all, I called 3-4 places and they all claimed that the aprtment-sized fridge/freezer could not be fixed, lack of parts, blah, blah, blah. Jim called back about 1 hour after leaving a message on a Saturday and told me that a tech was in my are and could be by within an hour. Mike, the tech, did come by in about 45 minutes. He was very courteous and careful with the unit. The first thing that he checked was exactly what was the problem and he took the time to explain everything to me. He even checked a couple of other things just in case and during the process, the light bulb burned out and he even replaced it. My landlord had planned to simply buy a new unit, but this repair was far cheaper and it works great. What really impressed me is that Mike followed up with a phone call about 2 hours later to make sure that the freezer was actually beginning to cool and that everything was fine. In addition, he told me that they keep the records of exactly what service had been performed so if the fix did not solve the problem, credit could be applied on the follow up visit if needed. I like the follow up and the accountability. I also appreciate the honesty and willingness to work on this since other places had simply blown me off and told me that the unti was not serviceable.
Description of Work: I left a message and got a call back in about 1 hour. A tech was in the area (on a Saturday!) and came by exactly when hye said he would. My freezer was not working and he opened it up and discovered the fan was stuck (the first thing he checked). He carefully put it back together and it works perfectly
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$165
Wendy K.
06/2013
1.0
appliance repair
 + -1 more
Never fixed the problem, but kept charging for repeated visits. Very dishonest. Don't know what they are doing either as repairmen or as business people. Avoid at all costs.
Description of Work: Repair attempt on Viking refrigerator.
Rating Category
Rating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$300
Judith K.
01/2012
1.0
appliance repair
 + -1 more
Overall, this was a very exhausting experience. Never in my adult life have I ever dealt with a company like this.
Description of Work: Bosch dishwasher flooded and stopped functioning. Too make a very long short.... First service call technician analyzed problem without removing the door or performing any continuity checks and determinined that it was the control board, could " tell by the smell". Second service call (different technician) installed defective parts, unit shorted out, determined that 2 other parts were defective, third service call (original technician) replaced defective parts , shorted out again. Still had not performed any electrical checks using proper instruments. Several days passed and we had not heard from them, so we called. Lady became rude and said they refused to come back again unless "they got more money". When we asked again to talk to a supervisor, they said that he/she would call, but DID NOT. We then sent a certified letter to the owner of the company outlining our concerns. James did not respond. The total estimate was about about $459.00, which I put on my credit card during the second visit. At this point, I called my Visa and filed a dispute for all but the initial $85 service call fee. I also filed a complaint with the BBB. Under no circumstances would I use this company. There are just too many other companies out there to choose from. Also, I did check with Angies List before calling this company and looked online for Bosch repair people. This Company was new to Angies List and had only 1 evaluation, which was an "A". Hate to say this, but used a company that has more history.
Rating Category
Rating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0
$85
Jennifer H.
11/2011
5.0
appliance repair
 + -1 more
They did a really good job. They were only 10-15 minutes away from Liberty Lake. I waited 7 months to get it fixed and it didn't cost very much to get it fixed so I shouldn't have waited so long. I thought it was going to cost a lot more. He explained everything as he was going through it and what was wrong with the oven. He told us exactly how much it was going to cost.
Description of Work: I used Jimmy Z Appliance Services to fix our oven.
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Service Categories
Appliance Repair,
Appliance Repair - Small,
Gas Grills
FAQ
Jimmy Z Appliance Services is currently rated 2 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Jimmy Z Appliance Services accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Jimmy Z Appliance Services does not offer free project estimates.
No, Jimmy Z Appliance Services does not offer eco-friendly accreditations.
No, Jimmy Z Appliance Services does not offer a senior discount.
Yes, Jimmy Z Appliance Services offers emergency services.
Yes, Jimmy Z Appliance Services offers warranties.
Jimmy Z Appliance Services offers the following services: Residential and commercial repair, replacement and installation of appliance large, small & gas grill work.