Jafco Company

They helped fix an emergency sewage backup issue, but the external clean-out point should have been placed at the back-end corner of the house rather than the front. This placement missed access to the back-end area, which could be necessary if a liner installation is needed later. That said, hindsight is 20/20. They did a reasonable job based on their proposal, but at the time, we didn?t have enough knowledge to request a better plan. One issue I encountered was their tendency to revise estimates upward during the project, which I did not appreciate. Additionally, they were uncertain whether the sewage and storm drainage systems in my area were separate or connected. Compared to other providers I worked with later, this suggested a relative lack of experience or knowledge. Another concern was witnessing one of the workers urinating in the hole they had dug during the process. I found this unacceptable and feel it?s worth noting. Finally, I recommend checking out https://lni.wa.gov

So professional and thorough. Explained each step.

Justen and Andrew from Jafco were quick, helpful, and supportive! They took a look at all the potential issues, showed me a quote price, which I signed, and quickly and (as quietly as possible), opened up the ceiling to get to plumbing, and ran tests to make sure the problem was diagnosed. They also helped me with a separate (but what I originally thought was interrelated) issue. They were kind, informative, and price conscious. I would use them again!

Friendly, knowledgeable

They were expert in sewer issues as well as plumbing

Provided timely repair to clogged drain.

The company was very responsive and quick in replacing my leaking hot water heater. The team was professional and explained every issue.

Very professional, honest, efficient. Highly recommended.

They came on the time. The technician, Sean explained what he was going to do before he started job.

They came with the right equipment and the skill to operate it. I was able the entire process so I was fully informed on the issue and how it was resolved.

They told us what the timeline was beginning to end and they followed through with it.

These people were superb in every way

They were a little late to begin with, but it was a busy night. No one else was even able to come until the following day. Professional staff, excellent communication. There was a minor issue with the work they did the first time, and they came back out and made things right without any issues or confrontation.

Hired Jafco because Beacon Plumbing was a pain to finish off the work they started. Easy to communicate what needed to be done and scheduling was a breeze. Miguel was super nice, arrived right on time and finished quickly.