INFUSE DESIGN

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We could not have asked for a more positive remodel experience. The results are better than we hoped for and still came in within budget. Mark McPherson is honest, reliable and creative. He and his crew, James and Colby, take great pride in their work, from keeping the jobsite clean to creating beautiful living spaces. Mark also employs top subcontractors, whom he oversees effectively. Having workers in the house for seven months could have been a nightmare but instead was actually a pleasure. Mark is a great guy who does great work!

A great project with a great outcome.

We had a great experience with Mark on this job. He and his workers are reliable, punctual and professional. He is very good about checking the work of his subcontractors and making sure everything is done well, on schedule and on budget. The work was tricky because it had to be done in stages so that we weren't left without a bathroom, but Mark managed to figure out a way to make it all work. We were so pleased with the progress that we added on the upstairs remodel half way through the project, which they were happy to accommodate.

We had a great experience with Mark on this job. He and his workers are reliable, punctual and professional. He is very good about checking the work of his subcontractors and making sure everything is done well, on schedule and on budget. The work was tricky because it had to be done in stages so that we weren't left without a bathroom, but Mark managed to figure out a way to make it all work. We were so pleased with the progress that we added on the upstairs remodel half way through the project, which they were happy to accomodate.

He was great! I actually thought he wouldn't want to do something so small, but he said that was fine. I plan on calling him back to do the job.

I had been thinking about remodeling the kitchen for some time - the existing kitchen had good flow but the appliances and fixtures were seriously outdated. In addition, the kitchen was very dark (there was only one small window, and it had been painted shut long ago) and there was only one central ceiling light. I wanted all the bells and whistles but I also wanted the new kitchen to maintain the original character of my 100-year-old house. I worked with Mark to design a fresh space with a ton of character. The new space features a lot of open cabinetry (but we still added plenty of closed cabinets with gadgets), granite counter tops, and more energy efficient, stainless steel appliances, including a new dishwasher - the first this house has ever seen. We worked in the same footprint as the old kitchen - but we did move a doorway slightly to give more room to a new, peninsula workspace topped with a thick slab of reclaimed wood. The whole remodel took about 2 months to complete.

Mark was response and we scheduled a visit about week from the telephone conversation. He was punctual and professional. Extremely friendly and interested in the project. I liked him and gained a sense that we would be in great hands were he to take on the project. The bid was long in coming: a couple of weeks (but he did warn me that he was very busy and it could be a week or two). Regrettably the bid was much more than the next closest. It was just too expensive. Some line items could be quite reasonable, but some, such as painting, was so high it calls into question all others. Again, after meeting Mark I was impressed and confident in his enthusiasm and skill, the only issue in not eagerly working with him was the price. Had it been slightly higher that wouldn't have been an issue. But it was so much higher I couldn't justify the choice.

Mark and I met a few times to discuss my plans for the new space. There was a lot to do down there! The work began with a complete demolition. The entire space which included many small rooms, was to be reworked, rebuilt. ALL the old walls came down, and new ones went up ... an old tool shed became a beautiful guest bathroom complete with tub. The washer and dryer were moved into a new space (the old concrete washtub hauled away; ducts needed to be rerouted ... the water heater and furnace were enclosed in louvered closet and new storage cabinets above the stairs were added ... the tiles was laid, carpet installed. The idea was to turn the old, cold, spidery basement into a workable space - one that wears many hats - but mainly serves as a guest suite and work space. The result was a complete success - the space is organized, clean, warm ... and very functional.

The project went very well. It was especially important to us that he was "green-minded." He is thoughtful about re-using, not only what we wanted put into our home, but also what he took out...as our old cabinets didn't end up in the landfill either, but went to someone's garage. Also, we appreciated his ability to work through a design in progress with consistent reassurance that it would all work out in the end...which it did!! Mark was timely, communicative, and patient while we muttled through the many, many decisions that are involved in such a project. He worked on an hourly basis, but gave us a general idea of the completion costs. Our project ended up costing us a bit more than we originally set aside for it, but this was based on some upgrades we made...not on an inadequate estimate by Mark.