IMMACULATE WINDOW & GUTTER CLEANING

Excellent. Very good job.

I called them one afternoon and they came out the next day. They cleaned my gutters and cleaned up all the mess that came out of it. They were prompt and did what they said they would. They were fairly priced too. I liked them. My experience with them was a very positive one. I would definitely hire them again to do my windows in addition to the gutters.

Did a good job. Left my house cleaned up. Very professional.

They were very prompt with their estimate and gave us helpful ideas about what to watch out for on our roof and driveway. We will call them again.

I contacted this company on 6/1. Sheldon responded promptly the next day and said he would come out for quote that afternoon. Nothing happened, so I asked again one week later for a quote, and received this response: "My apologies. Between the hot weather and an enormous amount of new work that suddenly came our way, I exhausted myself last week and had to take a couple of days disengaged from my buisness. In the meantime I seriously mis-represented myself to a handful of people, including yourself. I did not intend to make empty promises but that is exactly what I did. Again, I apologize. If you are still waiting on an estimate from me I will be able to do that wednesday in the early evening and we will be able to perform the work early next week." He came out as promised that Wednesday and provided a reasonable quote. Given the great reviews on Angie's List, we decided to proceed with scheduling, and planned for a cleaning on 7/3. Sheldon responded less than an hour before the planned cleaning to say that he had a family emergency come up the night before and he would need to reschedule (why he didn't let us know the night before is unknown and would have been much preferred since we could have then changed our own plans for the next day). The earliest available was a week and a half later, though! The cleaning was taking much longer than anticipated at this point, but I do understand that emergencies come up so, we rescheduled for the earliest possible date on his calendar. That date is today. I rearranged my work schedule to be at home, and after a half hour past the scheduled time, I called him to ask where he was. He called me right back to profusely apologize and say that he had completely forgotten and my phone call had just woken him up. Instead of offering a plan to complete the cleaning, he said he'd "call back in 10-15 minutes" because he needed to get his head together. It's been an hour since that conversation with no return call. I have written off this company completely, as they are not responsive, do not hold to the stated schedule, and are unreliable.

On June 10th I contacted 2 of the recommended companies for window washing. I spoke with the owner of Immaculate who said he was on a job in the neighborhood and could stop by possiblyt that day or, if not, definitely the following day to bid the job. On the 15th, when I still hadn't heard back I emailed the company and got this reply: "I apologize for not getting back with you. For the last two weeks I have made more commitments than I have been realistically been able to keep up with. I have found myself overwhelmed with the amount of work that I have generated and the combination of overworking and the hot afternoons have left me actually less productive. I have been bringing completions to the work I have already booked and have not been booking any more for about five days now. It may be best if you contact someone else, or, if your gutters can wait until mid-July I can help you then. Again I apologize, Sheldon Rosevear" This is the second time I have had this experience with this company not ever following through. The same thing happened last fall when they never showed up to give me a bid.

Sheldon came to our house to give a quote, unlike one company that gave a quote over the phone (within the same range), and another company that never showed up - after 2 phone calls. On the day requested, he arrived punctually, and explained how he would proceed. The men were very courteous and professional, removed their shoes insides, laid down a towel at each window inside. Outside they took care with the ladders and did not damage any plants. The windows are immaculate!

Sheldon first came out and gave us an estimate and the end price was a bit less than we were quoted. He and one assistant did a superior job cleaning our windows, including scraping over-spray paint and paying excellent attention to the corners of the windows-even those we might not take the time to check out. Sheldon is a perfectionist who takes a lot of pride in his work.

They were on time, within the estimate, did excellent work quickly, were sensitive to security, were courteous and professional. I happily recommend them.

I called up Immaculate Window because he was highly rated on Angie's List. He was close by and used green products. They did a very conscientious job. The windows were spotless and clean. When they cleaned the gutters out, the owner took pictures of our gutters to show us their condition. We are happy with how they did a great job with all the cleaning.

Was late for both the estimate appointment and the actual job, but did call to communicate this. Did a great job-cleanest they have ever been. One minor complaint-doesn't do the window wells. What's the point of putting a clean window back into a dirty well? When I realized they weren't going to clean them, I did it myself while they had the windows and screen out.

They arrived when they said they would and were very careful in the house. My only suggestion to them would be to wear shoe covers when walking inside homes...especially carpeted areas.

I found out about Immaculate Window cleaning from the Net Green website. After completing the request for estimate online, I received a call a few days later, and Sheldon came out to offer an estimate. During the estimate, we learned about his approach to cleaning and what makes his company unique. After receiving the estimate and scheduling the cleaning, they were slightly delayed (15 mins) but were on site from 10:00 - 3:00 completing the job working straight through that time. Excellent job! The windows have never looked better. We would definitely use them again and are recommending them highly. We didn't mind paying extra for his conscientiousness in reducing environmental impact.