HOME INSPECTIONS OF PUGET SOUND

This inspection couple is all flash with headsets, walkie talkies and they a pleasant enough. However, either they are in the "pocket" of the recommending agent and just want deals to happen with little friction or they are just incompetent on critical items where they claim expertise. Looking at their website, they claim to be experts in several categories including roof inspection and potential water damage. On our inspection, they missed what ended up costing us $50,000+ to repair in terms of a new roof and associated deck. With my knowledge gained from this experience, I could do a better job inspecting. My point is that with their years of experience, they somehow missed obvious signs not mentioned in our report. The seller later said, "I really expected more in your response post inspection." Thanks Suzanne and JJ -- you cost me exactly 1 college fund for my kids because either you want to keep an agent happy or you continue to want to pursue a career you are not qualified to undertake from a "results" standpoint. As inspector, you should seek to point out everything clearly and cite potential issues. I don't need to hear "the house is older and has dings and nail pops you should expect". I needed to hear "the roof and deck are a problem and need to be repaired and replaced". Do yourself a big favor and use someone else.

This company is mostly smoke and mirrors....they are impressive with their walkie talkies and having someone transcribing their notes parked outside in order to hand over an immediate report, but they fail to perform the duties they are hired to perform. They missed multiple items in the inspection they did for us. Examples: the first shower taken in upstairs bathroom resulted in a massive leak in the bedroom directly below, they wrote in their inspection that the refrigerator did not work--yet we discovered after moving in that it simply was not plugged in at the time of inspection! Yikes! We continue to find items they missed.

I'm a real estate agent and so very picky about making sure my home inspectors are on time, honest and as thorough as can be to protect my clients from potential home issues after purchase. JJ and Suzanne are the best out there for these needs. The review asks me to specify an individual incident so I'm writing about the time they inspected my home residence. They did an outstanding job going the extra yard by explaining things to me in laymen terms, pointing out things that might be dangerous to my toddler, noticing everything from the small details to the big details and providing a very professional written report. I trust them implicitly with my own properties and my clients.

Nice enough people, but when asked about things we noticed they 100% misdiagnosed. We were concerned about some dry wall cracking and lip bending down on a corner and they dismissed our concerns that it was water related - it is. They missed numerous other issues including leaking kitchen sink, floor damage, and various water related problems. They may be nice, they give you reports quickly but all you ask of an inspection company is to explain the visible and check the visible - they failed at this and now we are paying the price.

Great couple to work with. They were ready to start working even before we arrived. They brought an expert eye to details and a great deal of past experience. They were very thorough, taking pictures and looking at the whole house. I would very much recommend them to anyone looking for an inspection. . There were some rough spots in the entire process though. First, getting a time scheduled required several emails and phone calls. They seemed to be concerned that many bids were being canceled, but not being contacted by those that scheduled the inspection to cancel the inspection. Second, the report we received had misspellings through out. . The points I liked best about them: 1) Prompt 2) Online report available very quickly in PDF format 3) Great pictures that showed the problem they were describing 4) Report has web links to expert publications on home related topics

JJ and Suzanne did an excellent job. They worked as a team covering interior and exterior and consolidated into a very detailed and thorough report complete with photos right on the spot in their mobile office. Very nice. They walked through everything in detail and were very friendly and professional. I would definitely recommend them.

Home Inspections of Puget Sound was great, JJ and Suzanne work as a team to thoroughly run through the entire house with an eye for every detail. They found things I would never have even thought about and their knowledge of home construction was amazing. They give you a printed report along with digital pictures at the end of your meeting, which is great to be able to go back to the seller with. We appreciated their professionalism. It was a pleasure working with them and I learned a lot about our new home.