54 employees. Subs used for filming. Charges hourly rate of $82/hr. Travel charges may apply. Extra charge for after hrs service may. Additional email address:
customerservice@herzogglass.com.
Herzog sent someone out who helped me figure out the details with measurements; then I was called with an an estimate and sent a contract. Herzog was very professional. There were problems with the installation of both pieces of glass. One had to be re-shaped and the other had to be completely remade out of tempered glass because of the difficulty and danger of installation. Herzog stuck to their original quote through all these modifications. I got my glass; it looks beautiful, and I am a happy camper. I could not recommend them highly enough.
Description of Work: I had a large built-in work table and a very long counter top built in to a studio/ hobby room. The cabinetry was custom with painted wood tops and I wanted 1/4" glass fitted to the tops to protect the wood. I called many glass companies. None would even consider doing this work because of the size of the glass. One piece was 143 inches long x 32 inches wide, and built into the end of the room, with walls on three sides.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,144
Peter V.
08/2010
1.0
glass repair
 + -1 more
There are many other glass companies that are much closer to my rental property and I could have used them. Never again.
Description of Work: These people charge $89.50 for travel time. My workers were at my rental house and waited for the Herzog service man to come. My workers said the Herzog service man was at my house for 1.25 hours, so Herzog charged me for 1.75 hours for travel time. Had I known that I would have to pay this I would never have used them. I asked the Herzog dispatcher to ask the guy to come in the mid morning and instead he came at a different time. I have lived in Seattle for 30 years and I have several rental properties. I work with all types of companies and this is the VERY WORST COMPANY WITH WHOM I HAVE EVER DEALT. I told one of Herzog's owners about my experience and he said that "we have to pay our workers the same wage whether they are sitting in their car or whether they are on the job". I did not realize that companies like this could stay in business, unless of course, other people are too stupid and willing to be ripped off.
Rating Category
Rating out of 5
quality
4.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$370.69
JULIA B.
05/2009
5.0
glass repair
 + -1 more
They did a very good job and I was very happy with their quality of service. They were very responsive and punctual. The price was very reasonable.
Description of Work: I use them to replace a window glass.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Sarah L.
10/2007
4.0
glass repair
 + -1 more
Fine, they just let me know they were not doing residential work.
Description of Work: When I called, they said they are not doing residential work at this time.
Rating Category
Rating out of 5
$200
JOSEPH P.
09/2007
5.0
glass repair
 + -1 more
They are great and friendly people and easy to work with.
Description of Work: They custom make glass for us.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
MARY T.
08/2006
5.0
glass repair
 + -1 more
They were friendly and punctual. This is an excellent company.
Description of Work: They replaced two interior windows.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
TOM & MARY ANN K.
06/2006
1.0
glass repair
 + -1 more
They charged $85 for an estimate, and I think that estimates should be not that expensive, without knowing what the job would be like.
Description of Work: We called them for an estimate.
Rating Category
Rating out of 5
Tom B.
04/2006
5.0
glass repair
 + -1 more
I talked to several companies about cutting some heavy broken glass into usable lengths. Most said it was too small of a job. Herzog told me to come down. They put my order in immediately and did the job in less than 1/2 hour, while I waited. GREAT SERVICE, GREAT JOB.
Description of Work: Trimmed ends of broken glass.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$28
ANN D.
05/2005
4.0
glass repair
 + -1 more
I HAVE HAD GLASS WORK DONE HERE BEFORE AND AS USUAL THE WORK WAS METICULOUS. THEY ARE VERY POLITE, COURTEOUS AND THE WORK WAS WELL DONE. I HAVE GONE BACK TWICE TO HAVE MORE GLASS REPLACED ON EXISTING WINDOWS.
Description of Work: THEY REPLACED THE DOUBLE PANE GLASS ON A DOUBLE HUNG WINDOW IN OUR LIVING ROOM.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Glass and Mirrors,
Skylights,
Window Tinting
FAQ
Herzog Glass is currently rated 4.3 overall out of 5.
Monday: 7:30 AM - 4:00 AM
Tuesday: 7:30 AM - 4:00 AM
Wednesday: 7:30 AM - 4:00 AM
Thursday: 7:30 AM - 4:00 AM
Friday: 7:30 AM - 4:00 AM
Herzog Glass accepts the following forms of payment: American Express,Check,MasterCard,Visa
No, Herzog Glass does not offer free project estimates.
No, Herzog Glass does not offer eco-friendly accreditations.
No, Herzog Glass does not offer a senior discount.
Yes, Herzog Glass offers emergency services.
No, Herzog Glass does not offer warranties.
Herzog Glass offers the following services: Glass & mirrors.