My experience with them was not very good. The installation was great but the business practice was not. I would not recommend them or use them again.
Description of Work: They laid now a hardwood floor for me and the hardwood itself.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0
$4,500
Jon V.
04/2007
2.0
flooring contractor, hardwood floor
 + 0 more
The quote was redone twice over an 18 month period. Initial product had to be replaced, cost for raw material went up, and estimate was not stated appropriately. Did comparison quotes and had same quote of baseline of $5900. This company came back and added all items together rather as total cost on invoice at completion. When I responded to payment inquiry only on email for what was initial baseline price versus total of $7900 based on that being what the estimate was always stated, the contractor proceeded with placing a lien on my property rather than explanation of billing. Horrible experience to receive this in the mail versus a discussion and explanation. Office staff unable to respond on discussion. Final outcome is to pay the bill and place a warning on this web review regarding this practice of bait and switch.
Description of Work: Hardwood flooring in two rooms installed over previously carpeted floor. Installers did a great job.
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Service Categories
Hardwood Flooring Sales and Installation,
Flooring Sales and Installation
FAQ
GREATER SEATTLE FLOORS is currently rated 2.5 overall out of 5.
No, GREATER SEATTLE FLOORS does not offer free project estimates.
No, GREATER SEATTLE FLOORS does not offer eco-friendly accreditations.
No, GREATER SEATTLE FLOORS does not offer a senior discount.
No, GREATER SEATTLE FLOORS does not offer emergency services.
No, GREATER SEATTLE FLOORS does not offer warranties.
GREATER SEATTLE FLOORS offers the following services: RESIDENTIAL & COMMERCIAL FLOORING- REFINISHING. INSTALLING NEW PREFINISHEDOR UNFINISHED FLOORS. TENANT IMPROVEMENTS.