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Great Cedars Cleaning

House Cleaning

About us

Locally owned. No subs. Charges a flat rates. Award winning. Due to severe illness, we are scheduling by e-mail only. Please email us via the address on our profile or visit our website.

Business highlights

15 years of trusted experience
Emergency Services Offered

Services we offer

Weekly or bimonthly cleaning, pre and post cleanup, spring & fall deep cleaning, commercial and office, post construction and remodel, organizing and straightening, move in and move out cleaning.

Services we don't offer

Power washing, window washing, carpet cleaning, floor waxing/ refinishing. However, we have great contacts and can refer to another service provider.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
PayPal
Visa

Reviews

3.7118 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
31%
4
14%
3
11%
2
5%
1
40%


Rating CategoryRating out of 5
quality
4.2
value
4.4
professionalism
3.9
responsiveness
3.9
punctuality
4.1
Showing 1-25 of 118 reviews

cathryn C.
12/2015
1.0
house cleaning
  + -1 more
PLEASE don't ask me again; I have requested twice that you stop as I didn't use the coupon!!!
Description of Work: Nothing!!! I didn't use!!
Rating CategoryRating out of 5

Tammy U.
05/2014
5.0
house cleaning
  + -1 more
Service not performed because of my poor planning
Description of Work: My poor planning skills led to the service expiring before I contacted.

Rating CategoryRating out of 5
value
5.0

Yes, I recommend this pro
$75

Sasha S P.
04/2014
4.0
house cleaning
  + -1 more
It was alright . They were going to clean the whole house but they ran out of time.. It was a great deal. They were very pleasant and nice to work with.
Description of Work: I purchased a Big Deal for housecleaning. They cleaned the kitchen and bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Edward A.
04/2014
3.0
house cleaning
  + -1 more
Fox service the first time although they took a smoke break halfway through. I ordered a second session and paid for it and schedule the service. I could not get the session scheduled and asked for a PayPal refund but never received any. I finally had to enlist the help of Angies list and they promptly refunded the money. They did a good job cleaning but administrative follow-up was lacking.
Description of Work: Good service first time

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
3.0
responsiveness
1.0
punctuality
4.0

$99

LUANN M.
02/2014
3.0
house cleaning
  + -1 more
Came to my home to clean per the offer. I had to leave the house while she worked and, when I returned a short time later, she was gone and hadn't finished cleaning. She left some of her cleaning supplies behind as well.The bathrooms weren't cleaned and the the dusting hadn't been done.
Description of Work: Came to my home to clean per the offer.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0

$75

LINDA G.
02/2014
4.0
house cleaning
  + -1 more
They were responsive for a while but then I couldn't reach them any longer and they just kind of disappeared. They didn't stay in contact. They were not reliable.
Description of Work: We used the services of Great Cedars Cleaning. I was having regular services with them every 4 weeks and then I just couldn't get a hold of them anymore.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0


SUZANNE G.
01/2014
3.0
house cleaning
  + -1 more
Started out good. Elizabeth was very personable and capable. Initially purchased the mother's day special and then started to have her come regularly to clean ( I have dogs). Was having problems with Andre leaving and going back to Russia so would come alone to clean. Then just stopped coming and responding to my calls. i suspected there were some social problems happening with her so I didn't pursue it after that. I never wrote a review at the time because I was concerned for her but after reading the other reviews my experience wasn't unique.
Description of Work: cleaned part of my 1200 sq foot house

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
2.0
responsiveness
2.0
punctuality
4.0

$75

Bonnie and Kellie Y.
01/2014
5.0
house cleaning
  + -1 more
They were fine. I would use them again if I needed it.
Description of Work: $95 for 4 Hours of Housecleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Eric C.
12/2013
5.0
house cleaning
  + -1 more
This was the first time I had my house professionally cleaned. I was 7 months pregnant, so it was difficult for me to do everything. The house looked beautiful once it was complete. I left them a list with the priorities I wanted done and they completed them all.
Description of Work: They cleaned my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Gillian T.
12/2013
3.0
house cleaning
  + -1 more
The Big Deal was for four hours of cleaning. During the time she was here, she cleaned very slowly, as compared to other cleaners I've had in or even myself. She spent most of her time in the kitchen and didn't get to much beyond it. She took numerous breaks, such that her actual working time was probably less than 3 hours. She was not professionally dressed for a cleaner (I don't expect much, but her underwear and bra were both extensively showing).
Description of Work: .

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
2.0
responsiveness
4.0
punctuality
3.0

$99

karen D.
09/2013
4.0
house cleaning
  + -1 more
The owner was ill and unable to perform the cleaning so my money was refunded.
Description of Work: The owner was ill and unable to perform the cleaning so my money was refunded. Non of the above allows me to express this so I made up the date and the cost as the system requires these fields to be filled.
Rating CategoryRating out of 5
Yes, I recommend this pro
$85

Karen R.
09/2013
2.0
house cleaning
  + -1 more
The company was unable to perform the work of this Big Deal. I had my money refunded.
Description of Work: nothing
Rating CategoryRating out of 5

marcia R.
09/2013
5.0
house cleaning
  + -1 more
These young people were sincere and polite, and worked well together. They asked what I wanted them to do in order of priority, and did as much as they could in the allotted time. The vacuuming of three rooms was thorough. I needed walls in two rooms washed in prep for painting, which they did. They answered questions about their business and equipment in a friendly and informative way.
Description of Work: Dusted, vacuumed, washed walls for two hours with a two-person team.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tammy F.
09/2013
4.0
house cleaning
  + -1 more
Very thorough -- did exactly what we asked them to do. Very friendly.
Description of Work: Cleaned house before a large family event

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Timothy R.
09/2013
1.0
house cleaning
  + -1 more
No response from owner. No refund.
Description of Work: Do not use great cedars cleaning! I emailed them to schedule the cleaning deal we pre-paid through Angie's List months ago and they have still not responded. No one ever answer's the phone. The owner is stealing money through Angie's List Deals.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$75

Karen L G.
06/2013
5.0
house cleaning
  + -1 more
Floors and bathrooms never looked so good. Sparkled!
Description of Work: Thorough and detailed cleaning of bathrooms and floors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Kevin or Bev W.
05/2013
1.0
house cleaning
  + -1 more
I never was able to contact this service provider. I was told one time by someone that answered the phone that she had been ill and was not working at the moment, but would let me know when she was back on her feet. I called several months later and never was able to get in touch with anyone, so the service was never done.
Description of Work: Nothing. I tried contacting several times, but never was called back.
Rating CategoryRating out of 5
$75

Elizabeth W.
05/2013
5.0
house cleaning
  + -1 more
They arrived on time and did a good job and were professional.
Description of Work: The couple cleaned our home and did a good job. However, we have all hardwood floors and they were clean but rather dull looking. I think I may be too picky to have someone else clean my house.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$100

GAIL S.
04/2013
1.0
house cleaning
  + -1 more
I called to redeem the vouchers I purchased and the phone number was no longer in service. I checked Angie's List and the information/phone number had not been changed. I called a number of times but never got any one. I did not ever get any house cleaning done for the $150 I spent and felt I had been scammed.
Description of Work: I Purchased $150 for 2 vouchers for housecleaning.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$150

JAN M.
04/2013
5.0
house cleaning
  + -1 more
The scheduling process went well but right before they were to arrive I received a call from the owner, telling me the two-person crew had a flat tire. She said she was just finishing up at another house but since the crew would be delayed quite a while, she could come over within an hour and asked if that would be o.k. She arrived within about half an hour and quickly went to work, completing a quality job in record time.
Description of Work: I called to have living room, kitchen, dining room, and full bath cleaned. Services included: * Vacuuming all floors, two 4X7' Persian rugs, one 6X9' Persian rug, a 2X9' hallway runner, one 7' sofa, and two upholstered chairs. * Dusting and polishing furniture including dining room table, 6 chairs, tall 2'X6' crystal cabinet, additional 4'X6' china cabinet; a 3'X3' glass top mahogany coffee table, three end tables, two 30"X6' bookcases, and a 3'X7' TV armoire. * Cleaning and polishing hardwood floors in Living room, Dining Room, hallway, and kitchen. * Cleaning of Kitchen included just the floors. * Cleaning of bathroom included tile floors, bathtub, sink, toilet, all faucets, window sill, and 5'W mirror above sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Matt S.
04/2013
4.0
house cleaning
  + -1 more
They did a fantastic job. It was all that we had hoped for.
Description of Work: We purchased a Big Deal for $75.00 of Mother's Day cleaning.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Michael M.
03/2013
1.0
house cleaning
  + -1 more
Last yearI bought a big deal for hours housecleaning. It was a gift for my wife. s the expiration date of deal approached every 24th 2013, my wife and I both made several calls late January or early February to obtain the services. All of our calls went to voicemail which were never returned. There was a message that said to request services to send to a certain email address[ elizabeth@greatcedarscleaning.com]. We both sent emails to the address. No response. The website in the Company profile on Angie's list does not really exist. It still takes you to a Go Daddy 'You can rent space "ad .
Description of Work: frustration.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$99

Jennifer M.
01/2013
5.0
house cleaning
  + -1 more
Did not occur. After purchasing a Big Deal for $95 for 4 hours of house cleaning I contacted them. They responded immediately and said that she was going through cancer treatments and couldn't schedule something at that time. I wrote back and said I would contact them later when things were better (I had just lost someone to cancer and commiserated with them). Waited several months and then tried contacting them again. Tried twice with no response. I don't know if her cancer is worse and that is why they have not responded. I am not mad, I just want my money back since the service was not performed. I also kept copies of the emails if you want them.
Description of Work: No service performed.

Rating CategoryRating out of 5
value
5.0
responsiveness
1.0

$95

JEANNE O.
01/2013
4.0
house cleaning
  + -1 more
Not much to tell...contacted and made arrangements for a mutual date for cleaning...basic house cleaning was done...
Description of Work: Basic house cleaning

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$95

Bill O.
12/2012
5.0
house cleaning
  + -1 more
They were on time, they worked hard and the house sparkled.
Description of Work: we made an appointment, they came on time and cleaned the entire house top to bottom with their own supplies

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Contact information

unknown, Seattle, WA 98116


Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning

FAQ

Great Cedars Cleaning is currently rated 3.7 overall out of 5.
Great Cedars Cleaning accepts the following forms of payment: Check,Discover,MasterCard,PayPal,Visa
Yes, Great Cedars Cleaning offers free project estimates.
Yes, Great Cedars Cleaning offers eco-friendly accreditations.
No, Great Cedars Cleaning does not offer a senior discount.
Yes, Great Cedars Cleaning offers emergency services.
Yes, Great Cedars Cleaning offers warranties.
Great Cedars Cleaning offers the following services: Weekly or bimonthly cleaning, pre and post cleanup, spring & fall deep cleaning, commercial and office, post construction and remodel, organizing and straightening, move in and move out cleaning.
Power washing, window washing, carpet cleaning, floor waxing/ refinishing. However, we have great contacts and can refer to another service provider.

Contact information

unknown, Seattle, WA 98116