Anybody considering General Builders Supply should look elsewhere for cabinets. Cabinets do not appear to be there forte, both the design and sales teams missed multiple details upon initial order and then in each subsequent round of attempts to make correct more important details were missed. Such as: Plywood drawers when solid wood were ordered, regular hinges vs soft close, doors where drawers should have been, the wrong size cabinet, and white, unfinished sides when they should have been wood skins. 6 months in and I'm almost done but I have 2 vanities that have skins on the side of them in maple instead of beech. they messes up the variety of wood as well.... Lots of other options, I regret using them.
Description of Work: Cabinet sales, design and install
Rating Category
Rating out of 5
quality
1.0
value
5.0
professionalism
1.0
responsiveness
2.0
punctuality
2.0
$16,000
Ryan K.
07/2008
2.0
custom cabinets, home remodeling
+ 0 more
Took more than three weeks and several reminders to obtain quote. Sales rep reported "software problems" with cabinet design software. Very non-communicative.
Description of Work: Contacted company for cabinet quote.
Rating Category
Rating out of 5
professionalism
2.0
responsiveness
1.0
punctuality
1.0
MARY P.
09/2005
4.0
home remodeling
+ -1 more
THE ORIGINAL QUOTE AND SERVICE WERE EXCELLENT. HOWEVER WHEN THE CABINETS CAME THEY WERE THE WRONG STYLE. THIS WAS CORRECTED BY THE SUPPLIER AND FIXED. THEY HAD A ROCKY START BUT I WOULD POSSIBLE PURCHASED FROM THEM AGAIN.
Description of Work: THE INSTALLED COMPLETE NEW KITCHEN CABINETS WITH NEW KITCHEN DESIGN AND STYLE OF CABINETS. THIS WAS JUST FOR THE CABINETS ONLY INSTALLATION WAS COMPLETED BY A THIRD PARTY.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Kitchen and Bath Remodeling,
Cabinet Making
FAQ
GENERAL BUILDERS SUPPLY is currently rated 2.5 overall out of 5.
No, GENERAL BUILDERS SUPPLY does not offer free project estimates.
No, GENERAL BUILDERS SUPPLY does not offer eco-friendly accreditations.
No, GENERAL BUILDERS SUPPLY does not offer a senior discount.
No, GENERAL BUILDERS SUPPLY does not offer emergency services.
No, GENERAL BUILDERS SUPPLY does not offer warranties.