Fox Plumbing & Heating

We had a good experience with this company. The people that came out and did the work were very friendly and helpful and were able to give me some very good information. Their follow up was good and the work they done has worked out great.

WE had a very good experience with this company. They did a very good job with our shower. They were very helpful, friendly and were able to provide us with some great information.

To do the repair, they had to remove and restore a rockery blocking access to the outside of the foundation, and cut into paneling in the entertainment room to hook the new line into the shut-off valve. They were punctual, professional, courteous, and billed for the estimated amount in spite of some minor complications. Other outfits might have done it for less, but their work would probably have lacked in quality and professionalism.

They came out very fast. They were here the same day that we called them. They did very good work, but they were very very expensive. I would not use them again unless I had to though.

Great - it's the best toilet in the house.

When Nate arrived, he offered to hard pipe over to the water heater and move the expansion tank to a better location. He also recommended a valve to avoid the draft in the drain. He gave an estimate of 3 hours. Once the job started, Nate quickly diagnosed an additional problem. The expansion tank was defective and was just filling up with water (which likely caused the leaks). The completed piping looks excellent and is very sturdy. The new expansion tank is in a much better location. And the valve in the drain should save us a lot of energy this winter. Nate was honest, professional and provided a great solution. He took 4 hours to complete the job. Afterward he inspected the plumbing throughout our house and gave some great suggestions. If I have plumbing problems in the future, I look forward to working with Nate again.

They did a few different jobs. They repaired a shower faucet and it leaked again 2 months later. There was a time one they came out and did not have the right parts. They were nice guys, but I would probably not recommend them or use them again myself.

They were very responsive. They did a very good job. They cleaned up everything after completing the job. They were very courteous.

The encounter went well. The technician was friendly and courteous, and he wore shoe covers on his shoes to avoid marring our wood floors. He gave me a wealth of technical information and told me what the pressure reading on the pressure release valve should be before he actually tested it. He completed the job in less time than he predicted. He gave me a heads up that our water heater is getting old, and we may be getting debris coming through that is clogging up our faucet screens. He did not try to sell me a new water heater. He also cleaned a few faucet screens on his own initiative. Cleanup was fairly good. Overall, I was impressed by the knowledge the technician displayed, his honesty, and his ethics. Too many plumbers try to sell services that are not needed!

Serviceman arrived on time. Checked toilet; showed me what the problem was and explained what was causing it. Gave me options to repair (would expect same problem in the future, though) or replace with a different model. As he was here, he did the second toilet as well as it was having similar problems. Went and picked up needed materials, returned and did the work. Professional, efficient. More than I wanted to spend, but got quality service and quality work.

I called them for the free estimate offered in the yellow pages. They came out and gave us an estimate of $3000 to $4000 for the job. We declined to have the work down with them, as we were only really interested in getting an estimate, and Jason, the man who came out, proceeded to charge me $90 for a service fee. We had to call the company many times to get this charge taken off. We would not recommend using this company.

I checked Angie's List around 9:00 am and called Fox. They were able to get a plumber over to fix it the same day. When the service guy arrived, he quickly found the problem and gave me a quote to replace the old cast iron drain line from the tub to the waste line. He efficiently did his work; it took about 3 hours. He was great with my 4 year old, who was very excited to have a real construction worker at the house. He finished at about 8:00 pm and gave us a quick rundown on the state of the rest of the plumbing, which seemed like an accurate assessment rather than an attempt to sell us more plumbing.

This exercise stands for the proposition that when one has an emergency on one s hands, it is most likely not a good time to try a new method of resolving it. Yesterday evening, (Thursday) my kitchen faucet (a mixer) wore out it's washer, and could not be turned off. I have arthritis, that affects both my hand very severely. After several attempts, I managed to shut off the water (mine being an old house, there is no separate water shut-off for the kitchen, so I had to turn off the water for the entire house, in order to stem the flow to the kitchen sink). I checked Angie s List. I am also hearing impaired (as Bette Davis said: getting old ain't for Sissies), so I was glad to find a Plumbing Service that advertised email communication. I filled out the requested information, gave a short summary of the problem and hit the submit button. I received an electronic message, stating that the email service was out of order. This morning, promptly at 9:00, my son in law contacted Fox Plumbing via telephone, gave them all the particulars (including the fact that I had a commitment for this afternoon at 15:30) and was told that Fox Plumbing would send somebody close to noon . I took my dog for a walk and was back at my house at 11:15. I waited until 15:30, at which time I had to leave. At 15:35, my son in law left me a message, saying that Fox Plumbing was on its way. When I returned to my house tonight, there was a Fox Plumbing business card stuck in my door. Meanwhile, my son in law volunteered to replace the washer tomorrow (Saturday) afternoon. This was not the best First Impression I ever had of a Trade Service. Two days without water because of one worn out washer, seems a bit excessive.

I could not have been more pleased with the abilities, personality and professionalism of the gentleman from Fox. In fact, I'm currently contracting with Fox Plumbing to re-pipe the entire house and convert my old galvanized supply system over to PEX.

Adrienne called the day before to make sure that he got the details correct and could estimate the parts needed. He showed up on time and was very courteous and professional. He estimated that the job would take and hour and a half maximum. Actual time was less than estimated and he hooked the new range up. I had no problems with company or service other than price. For the job done the total was over one hundred dollars more than other estimates I had received (total = $301.18 after a $25 coupon). I would not hesitate to use the company again if not for the price.

These guys did a good, honest job. Kept me informed on progress, told me about best-case (sewer connection replacement)/worst case (sewer line to the street). The work ended up being best case--they didn't have to replace pipe beyond the sewer connection, and didn't try to upsell. I was impressed when they arrived at my house with a printout of plotting the sewer line location from the city planners office (and my house was built in 1926). Very professional throughout, and considering the digging and speed with which they completed the work, I'd recommend Fox without hesitation and will call them again as needed.

A thorough assessment was made by the serviceman as to specific problem areas which minimized the total expense. The serviceman was courteous and efficient and helpful in providing maintenance tips.

I called them and they responded within three hours of that call. They came right out and took care of the job. He did the job and did not push on me any services that I did not need. The cost was reasonable, the work was done well, and he cleaned up after himself. They were highly professional, and very pleasant I would recommend them to anyone.

I called Fox Plumbing and they had a technician here within 3 hours even though it was not an emergency situation. Marcus inspected our toilets which had been backing up on a regular basis. He explained our options and we decided to replace the 20-yr-old fixtures with more modern, water-efficient models. He came back the next day and replaced the toilets and repaired a leaking drain pipe connection. Marcus was very professional and made sure to explain what he was doing every step of the way. He then inspected the plumbing in the entire house and gave us a report of areas we might need to address. We scheduled a time for him to come back to snake out 2 drains that are draining too slowly.

They are prompt, honest, and didn't try to up sell me.

Neighbor recommended Fox Plumbing. They did the job for $3,560 (plus tax) compared to the 3 other bids of $11,000 to $13,000 (plus tax) substantially less than all the other bids. One whirlwind Fox Plumber worked 2-1/2 days, versus others bids for 3-4 plumbers taking 3-4 days. I didn t even have to move to a motel; truly awesome job! Fox said they were one of the few that still bids time and material, the other outfits go by their computerized or magic book . Fox Plumber left me with a functioning toilet at all times. He frequently vacuumed and left my house cleaner than when he arrived. What sold me was the Fox estimator. He was a baby-boomer age guy, who clearly knew his business the old fashioned way (he didn t need computers to determine his bid, just stood there in my former kitchen and hand-wrote a firm bid out on the form describing what they were to do). Not simply because it was the low bid, he suggested ways to trim the costs, like not doing air vent pipes since they won t leak water. Unbeknown to him was that those were the SAME suggestions already given by the dry rot contractor as well as the plumber inspector. That s when I felt comfortable about going with Fox. They were also ready to start work immediately. I am so LUCKY! When the Plumber tore out the walls, it turned out that toilet sewer 3(?) pipe already had 5 jury rigged splices made by previous owners, with illegal seals! If that had gone out again, it sure would have done a number on the new carpet. The plumber did a fantastic job! He was pleasant and so professional while doing quality work, carefully explaining what he was doing and why the seals he was installing were up to code (he showed me his card so that I would know that he was a licensed plumber). He also followed through with a statement of his findings, that I requested, to submit to finalize my class action lawsuit documents. I ve already been recommending Fox Plumbing to all my friends and favorite blogs ever since.

I was very pleased with the service I received. Nate was prompt, personable and performed the repairs in a timely manner. He noticed that the stopper to one of my sinks needed repairing and fixed that as well.

Very well. Advised to get Seattle public utilities to replace their shut off valve since it doesn't work very well.

I called 3 times to their emergency number and an email just for luck (which tells the customer they usually have a truck there within an hour). It is now over 2 hours later on a sat afternoon and not a single call and still no one answering their phones.

Great--I did not have to pay since this was covered under warranty and I did not have to pay for labor which took almost two hours. Mike was great and professional and most helpful.