It went well. They were very understanding of our schedule, as we were supplying the fabric and we were traveling. She fit us in between other customers and while it may have taken a few days for her to get back to an email, she answered calls promptly. We had a problem with one of the sofas and Margy was out to the boat in a couple days and ended up taking one of the cushions back to her studio to get it right and brought back foam and other things to make the rest of the sofa perfect. She caught things I didn't even notice! She likes things to be right and puts the effort in to doing just that. I only wish she did blinds for windows!!! We would use her again anytime we need upholstery services and highly recommend her and her team.
Description of Work: We wanted to redo the interior of a boat we bought and hired Margy and Fitzpatrick Interiors to do it. They recovered two chairs, two sofas, a headboard, and the valances around the windows. Not an easy task! They also made custom pillows that matched.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Sue L.
01/2013
5.0
upholstery
+ -1 more
I had emailed Margaret for an estimate but the email address was old and fortunately I called a few days later. She came to my house with lots of fabric samples. I ended up having a couch and 2 footstools that had been recovered in the 70's with a sturdy fabric recovered in leather. She suggested options to save costs, different stitching that could be used, clips to hold the seat cushions from slipping and encouraged me to hold onto some of the large fabric samples and take my time deciding. She was friendly, knowledgable and very experienced. She picked up and delivered my couch and footstools. I emailed her mostly and she always responded in a timely manner. A few weeks after I got my couch and footstools back, and had emailed her saying how very very pleased I was...I emailed her to say I had a concern about the padding on the arm of the couch. She set up a date to come by with two of her upholsters. They listened and explained why they had done it like they had but would gladly redo it. Before they arrived I was very apprehensive but they were easy to talk to, understood what I wanted and just wanted me to be happy. I never felt pressured to accept it as it was....they took the couch and had it back in a week..perfect! All the seams are smooth and the workmanship pure quality! I highly recommend Margaret Fitzpatrick at Fitzpatricks Interiors and Fabric.
Description of Work: Excellent quality workmanship and customer focused service
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Upholstering
FAQ
FITZPATRICK'S INTERIORS is currently rated 5 overall out of 5.
FITZPATRICK'S INTERIORS accepts the following forms of payment: Check