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Emmanuel's Inc

Carpet Cleaning, Oriental Rug Cleaning, Carpet Sales and Installation,

About us

Additional contact name - Trista Hoxie

Business highlights

118 years of trusted experience

Services we offer

Carpet & upholstery cleaning, textile washing, oriental and area rug cleaning, in plant rug repair & restoration, workroom, fringing, binding, serging, borders, carving, seaming and hand sewing, clean boats & motor homes.

Services we don't offer

We do not reupholster furniture.

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
MasterCard
Visa

Reviews

4.837 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
84%
4
8%
3
8%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.7
value
4.5
professionalism
4.8
responsiveness
4.7
punctuality
4.8
Showing 1-25 of 37 reviews

Patrick R.
02/2016
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
Outstanding work from great people. No complaints at all. Pro tip: If you can manage it drop-off and pick-up the rug on your own, you'll save 30%.
Description of Work: Cleaned a 9' x 12' rug

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$420

Cindy R.
03/2015
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
Emmanuel's picked up my large antique wool rug in Ballard, took it to their shop, cleaned it, trimmed all four sides and bound it with corresponding thread. They kept the rug for more than 2 months and delivered it to my new home in Federal Way. I was beyond pleased with their service and have sung their praises to everyone. I would recommend them because of their professionalism and ability to make my requests work.
Description of Work: Clean, trim and bind large wool rug.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$695

Anita T.
03/2015
5.0
carpet installation, carpet cleaners, upholstery, oriental rug cleaning, upholstery cleaning
  + 3 more
I pointed out the areas that needed cleaning and those that could be skipped. They were prompt, professional and did an especially good job on high-traffic areas such as stairways.
Description of Work: I've used Emmanuel's to clean area rugs and upholstered furniture and have been very satisfied so called them to our wall-to-wall carpeting. They were prompt and did an especially good job on high-traffic areas such as stairways.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$245

Glenna B.
02/2015
5.0
carpet cleaners
  + -1 more
They were really good, they did a good job of cleaning our carpet.
Description of Work: He cleaned our carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Paris W.
06/2014
5.0
carpet cleaners
  + -1 more
They provide a 30% discount for dropping of the rug at their location. Their facility is a little out of the way, but not hard to find. They don't have a and quot;retailand quot; environment. But, their staff is very friendly and helpful, insisting on walking out to my car and carrying in the rug for me. They provided good information on their cleaning process and available options. The end result was excellent and they even had it ready three days early.
Description of Work: Cleaned and deodorized a 6' x 9' wool area rug from India.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Ann R.
09/2013
5.0
carpet cleaners
  + -1 more
The carpet was fairly dirty after about 1 1/2 years of heavy use, particularly near the entry to the kitchen and in the livingroom where my son likes to eat while watching TV(!). And the sofa gets rubbed against every day by my dog. So the guy who came had his work cut out. He has been here before - I've used Emmanuel's several times - and he did a very thorough and careful job. He put foil-backed paper squares or blue foam squares under all the furniture.
Description of Work: Cleaned wall-to-wall carpeting in livingroom/diningroom, hallway & 2 bedrooms plus cleaned one sofa.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$375

Frances M.
07/2013
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
We have a wool Karastan rug, approximately 6 x 9, that we had rolled up and placed in storage when we moved to our present home in 2001. At that time, we didn't have a place for it but didn't want to sell it because we like it so much. After having some remodeling done quite recently, we found a room for it that is just perfect. It obviously needed cleaning though - it hadn't been cleaned in well over 15 years (!). I read the favorable reviews for Emmanuel's on Angie's List and also heard from one of my daughters who has also used them and was equally favorable in her comments. So while in town one day, I stopped by to see about bringing the rug in myself and was greeted by cheer and professionalism (and 2 lovely dogs), and also got a glimpse of the facility. (May I just say and quot;wowand quot;). I got an approximate price for the cleaning, made an appointment to bring in our rug, and felt very safe about entrusting it to these caring and knowledgeable people. When I picked the rug up (on the day promised) and got it home, we were so pleased with the results. Very, very pleased. I know we will use Emmanuel's again when the need arises.
Description of Work: Cleaned a 6 x 9 wool Karstan rug.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

Deborah H.
05/2013
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
I dropped off and picked up the rugs for a sizable discount. The cleaned and deodorized them due to some pet accidents. I am very pleased with the outcome!
Description of Work: I had two large floor rugs cleaned- routine maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Catherine I.
04/2013
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
Ack! Red wine on my beautiful oriental carpet, recently purchased in Istanbul. I wish I'd called Emmanuel immediately but did get the carpet to them within the week. It will never be exactly the same, but it is mighty close. I drove to their location and dropped off the carpet, which was cleaned and ready for pickup a few days later. I know where the stain was, but no one else is likely to be able to tell. The carpet also still feels beautifully silky under bare feet. These are the experts, and I would return to them for any other carpet issues. I thought the price was quite fair as well.
Description of Work: Excellent job cleaning my oriental carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Nancy S.
07/2012
5.0
carpet cleaners, upholstery
  + 0 more
I have used some other company that were a little less expensive but this company is the best in town. They are the best I ever used. They did an excellent job and they very professional.
Description of Work: I had them clean the area rugs. They also clean the walls. They also stretched and put the rugs together.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michele L.
04/2012
5.0
carpet cleaners, carpet installation
  + 0 more
Emmanuel showed up on time , did a quality job, cleaned up afterwards and followed with a phone call . He is a true professional
Description of Work: I have hired Emmanuel for contractor services and I am certian his carpet cleaning will be the same quality. He is professional and fair and very conscientous I am a real estate agent and would not send someone to my clients who was not a tru professional. I am always comfortable giving Emmanuel's name out

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

SANFORD S.
04/2012
5.0
carpet cleaners
  + -1 more
I brought the rug to Emmanuel's. They carried it out of the car for me, Cleaned the carpet and I picked it up 4 days later. They did a great job. This is the second time I've used them for an area rug; plus I've had them do on-site cleaning of wall to wall carpet.
Description of Work: Cleaned 9 x 12 wool area rug

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

John L.
02/2012
5.0
carpet cleaners, carpet installation
  + 0 more
They are very well established. I chose them because after talking to them I felt they really knew what they were doing. The carpets that I had were pretty high value. They had a lot of similar carpets in their shop that they were currently cleaning for other clients. I guess they have been in business since the early 1900s. I would absolutely recommend them to anybody, and I have.
Description of Work: I used Emmanuel's Inc. for carpet and rug cleaning. They cleaned three oriental rugs that were very dirty. They also repaired them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Elma B.
11/2011
5.0
carpet cleaners
  + -1 more
I used them six months ago as well. I liked them as they were professional, fast and courteous. They were conveniently located. They called me when it was ready. They quoted me a fair price and the rug was clean. There were no complaints. I would use them again.
Description of Work: I used the services of Emmanuel's Incorporated last weekend for rug cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

Connie C.
11/2011
5.0
carpet cleaners
  + -1 more
It's a small, family-run place. They are very knowledgeable and offer a great service. I would highly recommend them.
Description of Work: They cleaned area rugs and repaired a very old Chinese rug.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Terry P.
09/2011
5.0
carpet cleaners
  + -1 more
We've used these guys numerous times over the last 15 years or so. As far as I know, they are the only full-service company in Seattle that both cleans and repairs high-end American and Oriental carpets. They are quite expensive, but their repair work is flawless and they have the facilities to spread large oriental rugs out flat to wash them, then hang them to dry. It is a manual, labor-intensive process that most carpet cleaning companies are unwilling to master. I would not trust an expensive, imported carpet to anyone else.
Description of Work: This time, cleaning a small, woven carpet. In the past, though, they have cleaned a Wilton (American Oriental) antique carpet for us. They have replaced fringes on an oriental carpet and repaired small damage to the carpet, as well. I have an old Danish RYA rug that has a bare spot in it, and they are going to reweave it for me to cover the spot.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Emmanuel's Inc
Thank you for posting to Angie's List, we appreciate the feedback and your continued business!

Ruth W.
10/2008
5.0
carpet cleaners
  + -1 more
They did a great job, and the repairs to our antique carpets worked beautifully. This business has been in the family for a few generations, so no worries about their know-how! I didn't do any comparison shopping, so I don't know how their prices compare with other companies.
Description of Work: They cleaned six area rugs and repaired three of them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

VERNE B.
10/2008
5.0
carpet cleaners
  + -1 more
We only had the minimum amount of square footage and the cleaner tried to find more carpet to clean to assure that we had our money's worth. We didn't but I was pleased by his diligence. The carpet had not been cleaned in 11 years and was stained and grimy. After his cleaning it was sparkling clean - like new. I had not expected such an excellent result. We will use them regularly now.
Description of Work: Clean wall to wall carpet in master bedroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Cynthia G.
10/2008
4.0
carpet cleaners
  + -1 more
They were good. All of the glue didn't come off so I had to hire a couple more people to remove it. When they came they did respected my home.
Description of Work: They came out and attempted to remove glue off my carpet.

Rating CategoryRating out of 5
quality
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0


Chandra H.
09/2008
5.0
upholstery cleaning
  + -1 more
Great, he was a little early which was fine. The bid was a little different from what was quoted on the phone as the person on the phone had neglected to give a lot of detail. However, I had decided not to clean one installed carpet and therefore it was a smaller job. Not a problem for him at all. He even did a free spot removal on one of my chairs, tried to keep the door closed as much as possible to avoid letting the cats out (which he asked about and I appreciated) and was quite efficient. He was also friendly to my 8-month old. He mentioned that it's cheaper to get area rugs cleaned at the shop rather than in house. He was very careful about bumping corners, water staining any other rugs or floors (lots of great little tools to make sure nothing got damaged, very conscientious. I appreciate that I was a more educated consumer regarding upholstery cleaning by the time he left. Would definitely call these guys out again.
Description of Work: Cleaned two chaise lounges, one small couch, and one large couch. Primarily cleaning watermarks from previous urine stain treatment.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

MELISSA H.
09/2008
3.0
carpet cleaners
  + -1 more
I delivered the rugs to their shop and discussed what needed to be done as far as repair. I asked to have them wrapped in paper for storage, but couldn't help peaking before I put them away. I was disappointed to see the final result. The stitching was tidy but not finished in a symmetrical way. The carpets smell clean, but they still have cat hair all over them. I don't have time or energy to take them back due to packing and moving work and deadlines.
Description of Work: Cleaned 2 large hand woven rugs and 2 small prayer rugs. The 2 prayer rugs needed repair where they were becoming unwoven along the ends.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$327.1

DAVID J.
08/2008
5.0
upholstery cleaning
  + -1 more
Bob showed up right on time. I showed him what needed to be done, and he got right to work. The furniture had hadn't been cleaned in 10 yeas, and showed it. He worked hard for a couple of hours, and everything looks brand new. We also had some spots on our brand new carpeted stairs, which he took care of for free! We have used Emmanuels for many years for cleaning our carpets/rugs. The work that Bob did today on our furniture matched the great work and service that we have come to expect.
Description of Work: Cleaned a chair, couch, love seat, and 6 dining chairs.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Cara W.
07/2008
4.0
carpet cleaners
  + -1 more
I thought that the company was very good. Their pricing was reasonable and the work that they did was excellent. All of our carpets look wonderful. I would recommend them to anyone.
Description of Work: They did a thorough steam cleaning of our carpets, and also cleaned some rugs.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Laura K.
02/2008
5.0
carpet cleaners
  + -1 more
Bob was very friendly and not only cleaned the water stains that he was called out for, but he also removed ventilation dust that other carpet cleaners have told me are "impossible to remove." He took the time to point out some tell-tale patterns in this ventilation dust, informed me of their cause and how I can be more proactive in avoiding these marks. My carpet was beautifully finished and looks like new again.
Description of Work: Bob came to clean water damage from my dining room carpet as directed by my insurance claim. He put my very heavy table and hutch on plastic slides to move them so he could clean underneath them leaving a wholly clean carpet. When he was done, he transferred them to foam "feet" so they would stay safe while the carpet dried.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dean G.
10/2007
5.0
carpet cleaners
  + -1 more
They are very prompt, and I can tell you that they also do very good work. I think that they were quite quick. I believe they are reasonably priced as well. I would recommend them to anyone.
Description of Work: They picked up 2 rugs, cleaned them and returned them in a week.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
    • 1(current)
    • 2

Contact information

231 South Hinds St, Seattle, WA 98134

www.emmanuelsrug.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:30 AM - 3:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Oriental Rug Cleaning,
Carpet Sales and Installation,
Upholstery Cleaning,
Upholstering,
Furniture Refinishing and Repair

FAQ

Emmanuel's Inc is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:30 AM - 3:00 PM

Emmanuel's Inc accepts the following forms of payment: American Express,Check,MasterCard,Visa
Yes, Emmanuel's Inc offers free project estimates.
Yes, Emmanuel's Inc offers eco-friendly accreditations.
No, Emmanuel's Inc does not offer a senior discount.
No, Emmanuel's Inc does not offer emergency services.
No, Emmanuel's Inc does not offer warranties.
Emmanuel's Inc offers the following services: Carpet & upholstery cleaning, textile washing, oriental and area rug cleaning, in plant rug repair & restoration, workroom, fringing, binding, serging, borders, carving, seaming and hand sewing, clean boats & motor homes.
We do not reupholster furniture.

Contact information

231 South Hinds St, Seattle, WA 98134

www.emmanuelsrug.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:30 AM - 3:00 PM