Chipper Plumbing & Radiant

Jim diagnosed the problem over the phone, and walked through what I could expect to hear from pipe contraction/expansion particularly with hot water. His explanation saved a visit. Very professional.

Jim came to our house to provide an estimate. He called in a timely manner to give us a fixed priced estimate. My initial impression was that it seemed a bit high, but not out of line, and since they were able to do the work in the time frame that I needed, I hired them. Kevin arrived on a Friday to shorten the gas line and cap it so that I could take out the existing kitchen counter and cupboards. He worked quickly and efficiently. The next week Kevin arrived to convert the kitchen plumbing for use with the washer. As near as I could tell, Kevin worked diligently all day at the project. My impression was that it turned out to be more complicated than expected. He was very professional and kept me informed of what he was doing. When it was time to unhook the old plumbing, he encountered a snag and ran out of time to complete the job. So, he came back the next day and spent another hour finishing the job. All-in-all, I felt the job was well done, and given how long it took, I suspect that the project may have been underbid. But, they stuck to their bid without any hesitation.

Our bathroom sink had been crazily plumbed (a strange compilation of hand-tightened plastic goosenecks, PVC and steel elbows) and was leaking and generally falling apart. I called Stack on Friday and made an appointment for Monday morning. Journeyman Michael arrived right on time, gave me a couple of options which we discussed and then got to work. He worked quickly, neatly and was very friendly and professional. I'll be calling Stack Plumbing whenever I need plumbing work (which is highly likely given the state of the 60 year old galvanized plumbing in my house).

He was pleasant and showed up time and did a great job.

Michael arrived on-time and completed three of the four replacements quickly and cleanly. Mike Stack also showed up to assemble the toilets while Michael pulled out and prepared the areas. One toilet had been leaking from base for a while and in pulling out the old toilet, it was discovered that there was extensive water damage to hardware and subfloor. Michael cleaned up what he could and then made sure that he completed the prep work for replacement after we could get someone to replace the floor. Mike recommended someone and even made a call to tell Wayne what was going on. After the floor was replaced, they promptly came back and finished the job. Excellent customer service and followup. Am highly pleased with the quality of the new toilets.

Jim was so knowledgeable. He was on time for the appointment (actually 10 minutes early!). He replaced the inside tank mismatches with the correct American Standard parts. He was fast and efficient.

Great job! He arrived ahead of schedule (called ahead to ask if it was okay to come early), quickly diagnosed the problem, was able to fix the problem without having to replace the part in order to save me money, completed the job early, and cleaned up well. He was very polite and easy to work with.

Great. They were on time. Came in did the work within an hour, cleaned up, and tested to make sure it wouldn't leak again and explained what they did and why they did what they did. Very nice to work with.

They were quick, clean and true to their word. The estimator came out in the morning, gave me a quote and asked me when I wanted the job done. At that moment he got a call from one of his crew that was working on another job was waiting on an inspection visit. The estimator asked me if I had time in an hour. I agreed to stay and wait for the plumber. The plumber showed up 45 minutes later and began work. He asked me for permission to drill into a beam. He did the work quickly and well - and he cleaned up after himself. Nice guy too. The final price was almost exactly as quoted. I'm always wary of contractors, but Stack Plumbing did a great job for us.

Michael, the representative from Stack, was a wonderful combination of professional, pleasant, and skilled. He did his job efficiently and well. He also unbelievably cleaned up under my sink. He also gave me great hints for the future.

After I'd gotten the leak detected, Stack Plumbing came right out and fixed it. The leak was, unfortunately, underneath a cement walkway, but they tore up a minimum of the cement, and fixed the leak. And also fixed the indoor leak. It was all great!

Mike and Kevin from Stack Plumbing did a great job of rebuilding our 4 toilets. They are very polite and helpful and they work quickly and efficiently. They were careful not to create any mess while working (always a plus when working with plumbing and water). They are exceptionally easy to talk to and work with and made sure we were satisfied before they left. I would definitely hire them again.

He came well recommended by Angie's List, and from another company. However, he was so busy that my husband ended up doing the work himself. If I could wait for the work to be done, I would use him in the future.

Mike Stack removed the old cover plate and determined that the new valve could be installed without any big modifications. The whole job went quite smoothly and was done neatly. The new valve worked perfectly right off the bat.

Mike came to the house a little after 3pm. He was unable to clear the clogged lines because he said I had a special type of pipe fitting in the wall which made it near impossible to fit the snake/auger as far into the pipes as it needed to go. I was very disappointed by this news because he spent the better part of an hour in his efforts. He also said he broke his auger cable and was unable to continue trying. His recommendation was that I call another company, who in his estimation, would need to pull a snake from the roof venting down into the kitchen plumbing in order for the line to be cleared. Still, he charged me the minimum for a service call - $137.21. After that I called another company whose technician was there within an hour, and cleared the drain in 30 minutes using the clean out opening under the sink. Given the fact that this company was able to dispatch the problem so easily, I asked that Jim Stack refund my service fee. He agreed, so the total cost was actually $0.

Set appointment over phone less than a week out, cost was on the low side of estimate, service was outstanding and plumber was highly qualified.

Excellent! Contacted Stack Plumbing after seeing they had high rating from Angie's List. Jim, the proprietor, answered the phone and was able to have someone out to fix it that afternoon. Talk about fast service! Technician fixed problem and proceeded to evaluate our toilets (which clog often, but I'm pretty good with a plunger). Tech recommended TOTO toilets, but didn't try to up sell to Stack. Appreciated objective evaluation.

They were early and called before to ask if that was OK. Mike came and was a really good teacher and showed me some things I can do on my own. Explained to me what he was doing with the repairs.

They were able to come out on Monday when I called on Friday. He came on time and did a professional job. No problems with his work.

I received a return call within two hours and was told someone could come out within an hour, which to my delight, actually happened. I found the plumber to be very knowledgeable, courteous and friendly, and he set about fixing the three drainage problems right away. There was a huge ball of hair stuck down in the bathtub pipe, which he pulled out with his electric snake. I have a hand crank snake, but it wouldn't have been able to do the job. He sold me an enzyme maintenance powder which I will use once or twice a month to prevent hair and oils from building up again. I would definitely use this company again.

I like the fact that Stack Plumbing can do all kinds of work. They always have a professional attitude and they are very helpful with any questions I might have. They stand behind their work and deliver good quality service.

When we called them, we got an appointment pretty quick. They were very professional and explained exactly what the problem was. I like that they were able to get it done the first time and in under one day. We are having new countertop installed in our kitchen and we might call them to re-hook our plumbing afterwards.

I consider this guy to be great. The quality of the work that he does is top notch and he is honest, reliable, and responsible. The price is very good too, and I would really like to recommend him to everyone.

This company was great on the phone. I called and left a message and was called back within the hour. We were able to schedule a plumber to come out within a few days. The plumber they sent was professional and courteous. He surveyed my situation, offered options and suggestions but was willing to work with me no matter what I chose to do. During his first visit he pointed out that access to the first hose bib would be tricky. He actually explained what he would have to do (cut through a wall under the kitchen cabinet) to access the difficult and old plumbing----then asked if I thought I might want to do that part myself and save myself some money--or hire a handyman whose per hour rate would be less? He charged me nothing for the visit and two weeks later came out and performed the work--once I was able to uncover the plumbing. I appreciate the money savings & the quality work!

Excellent both times. Cost what they said. They arrived on time and finished quickly, they were pleasant, courteous, and very competent No problems at all.