Chipper Plumbing & Radiant

Clean, professional service.

Two years ago, one of our pipes burst due to freezing. This was the second time in the same spot. Stack fixed the pipe and explained that our home builder had run the pipe to the outdoor hose spigot along an uninsulated exterior wall of our garage (not to code). At my request, the Stack plumber added a valve to turn off the water to that pipe in the winter (standard in colder climates but not installed by the builder here). He said that he could not guarantee this would prevent freezing (very honest) because to do it properly would cost much more (making the pipe slope down from the valve would involve carpentry) but he was willing to try what I asked. Two years later we have not had freezing recurr since we can turn off the water in that pipe each fall. I will definately use them again.

Jim, the owner of Stack Plumbing, tried to help me do this work over the phone without having to come to our home but I couldn't do it so he came over the day after Thanksgiving. He was prompt and efficient. He knew exactly how to fix the problem and did it quickly as well as clean out hair that had been accumulated over the years in the trap.

Mike removed and replaced the laundry water service box and valves. New box has separate hot and cold shut off valves with water arresters rather than the common old valve. Mike was prompt, efficient and got the job done well.

I attempted to install a new sink myself. Ran into problems and needed help. Checked Angies List and found good reviews for Stack Plumbing. Decided to give them a try. All the good things that were written about Stack Plumbing are true. I was very satisfied. They got everything squared away in very little time and for a very reasonable cost. I'll call them again the next time I have a plumbing problem.

Showed up on time. Performed the service. No problems.

I highly recommend them. They did a great job, and I would use them again.

Kevin is very professional and completed excellent work. He also maintained a clean workspace and was personable. I highly recommend this company to others.

went well, all items fixed/installed, but oh my, Jim, over $200 for an hour's work!?

I was out of state when my hot water heater leaked out, then my sewer backed up. My mind was set at easy when the plumber helped my daughter above and beyond was was expected..

I called Stack Plumbing in the morning and spoke with the owner, Jim, about a water leak under our kitchen sink. He said he could come by that same afternoon. He arrived on time and quickly discovered a cracked water filter cartridge. Because he usually carries replacements in the truck but didn't have any at that time, he stopped by the next day with a new filter at no charge!

It went very badly. It started out okay, with me helping him do some tests to figure out why the bathtub wasn't getting hot water. After a short while though, he saw a little bit of rust on the outlet drain of the bathtub. He said it's a sign that the bathtub needed replaced. Before I knew it he was going off on a tangent encouraging me to do a whole $5,000 bathroom remodel, complete with a new tub, new tile, etc. Not once did he pause to ask me whether or not I was interested in that. From our perspective, the tub itself works just fine, we just need hot water for the time being. Maybe a few years down the road that would be feasible, but for now, we just want hot water! I had to interrupt him to stop that train of thought and try to pull him back to the reason he came. He was discouraged by that line of thinking, and he was giving me reasons why maybe we shouldn't do that (saying we'd have to pull apart the wall to access the pipe, bring in another crew to do the demolition, no idea what they might encounter, etc.). He said he couldn't give me an estimate on the hot water fix - that he'd just have to start pulling stuff apart and there's no telling how involved it would be. He was upset by my resistance to the remodel. In response, he went into a spiel about how Stack Plumbing is built on a reputation of quality, with excellent customer satisfaction - a reputation so great that they don't even need to advertise. What he didn't know at the time, was that I found out about Stack Plumbing through an advertisement. That was definitely the last straw, and by then I just wanted him to leave. This all goes in stark contrast to our experience with another plumber, who we went through a similar process with, who listened with attention and focus to our problem, and gave us a well-thought-out fixed-price estimate on replacing the pipe, not trying to talk us into having a bunch of additional, unrelated work done. We're going to have the other plumber do the work, for sure. ** In response to the company's response, we brought in a plumber because we needed hot water in our bathtub - we were not asking for or needing a full remodel of the bathtub/shower. Neither our home inspector, nor the other plumber we brought in after our poor experience with Stack felt like the condition of the tub was requiring a replacement. Since our bad experience with Stack, we had another plumber come in and was able to focus on the actual problem, and fix it, without needing any of the extensive remodeling the Stack plumber suggested. We now have hot water and paid 1/5th of the price of what Stack was estimating for what they recommended. And they both charge the same for labor. I have no doubt Stack does good quality work - they just don't respect a budget. As for payment, I'm mailing the check today, 2 weeks after receiving the bill in the mail. It went into the "bill stack" and paying two weeks later doesn't quite make it delinquent. Dear Stack, if you feel that payment needs to be made by a certain date, you really should communicate that.**

What a very satisfying experience for my first use of Angie's List and contact with Stack Plumbing!! From the get-go this contractor was polite and professional and genuinely interested in resolving my problem in a timely manner. They showed up on time, resolved my problem in a timely manner and were truly concerned in providing a quality product and resolving my water line repair to my satisfaction. I would recommend this contractor to anyone requiring quality plumbing services. Thanks Stack Plumbing - Randy

Very professional. Explained all details. Would use them again. The price was similar to many other plumbing services providers.

My husband handled this and was very pleased. Had Stack h out a few years before to repair outside water leak due to earthquake. They responded very quickly. This was a time when it was difficult to find someone because many people had damage.

Nothing really stands out about him and in fact the guy overcharged us for the bill by an hour like $125 over $135. He was kind of expensive. We have used other plumbers and we don’t think that we will use them again. Our general contractor told us that he knows a plumber who is less expensive for a toilet installation. He was kind of slow one day and there was another guy who helped him and he double charged. When he said that he would have a guy to help we didn’t know that and he actually double charged us. He was fine and the quality of work was good but he was expensive. Not only our general contractor but also other people told us that they overcharged us by $150. He did adjust the bill later. We didn’t have any problem with their work or anything only thing was that he overcharged us. He got here within four days. He was on time and professional. We would not use him again only because of his price.

It seemed expensive, but problems were resolved.

Overall I was really happy it was not sewer gas. All my sinks are up to code and everything is running as it should. One tub seems to clog annually despite our efforts to catch hair before it goes down the drain. I'll have Stack out every time!

Found out that water heater electrical was shorting out. Called Stack Plumbing and promptly got a quote as well as an appointment. Mike came the very next day and replaced water heater as quoted. Service was prompt and good.

They are very professional. They are on time. Their customer service is great. The guy was very thorough. They are courteous on the phone. The work that they did was thorough. They are reliable. I would use them again in the future.

Arrived promptly , was very courteous and efficient in fixing the problem ( the bathtub overflow gasket failed and we had a large water leak from the second floor to the first level ). He also noticed another minor issue (toilet handle loose) and he quickly fixed it as he was leaving. Great customer service individual.

Excellent. Original quote was $550. Upon looking at path for water heater discovered that the line had to snake around the water heater to get to the crawl space. Required two plumbers for 3 hours to complete job, but they stuck to the original quote and did not complain at all. Fully installed my range, checked that everything was working, and swept up around the work area. Great experience, will use again.

I ended up hiring Stack plumbing for the job as I felt so much more comfortable with them than the other estimates, and scheduled the appointment on the day and time I requested the following week. They said the work would take 4 hours and that is what it took. They were clean and did the work for the estimated cost so there were no hidden fees or costs. I was very happy with their work and would recommend them highly. Lisa Musil

Stack plumbing came out on short notice to repair a leaking/overflowing toilet. Fast, prompt and efficient! Great customer service. I always have a good experience with Stack Plumbing. I will definitely use them again.

GREAT, Michael stayed focused, explained what he was doing along the way, why and why not I needed to do something. Michael was very professional, introduced himself asked and listened to what the problem(s) were and then took action. He seemed to always double check his work to ensure it was fixed, he even verified the wated pressure into the house.