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BUTTON PLUMBING & HEATING, LLC

Plumbing, Drain Cleaning, Water Heaters,

About us

ADDITIONAL CONTACT: CAROLE BUTTON.

Business highlights

39 years of trusted experience
Emergency Services Offered

Services we offer

PLUMBING SERVICE AND REPAIR AS WELL AS RETRO-FIT, REMODELING AND NEW CONSTRUCTION SERVICES.

Services we don't offer

We do not work on heat pumps or electric furnaces, or air conditioning

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
MasterCard
Visa

Photos of past projects

Reviews

4.7190 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
4%
3
3%
2
1%
1
6%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.8
responsiveness
4.7
punctuality
4.7
Showing 1-25 of 190 reviews

Dona M.
03/2019
5.0
plumbing
  + -1 more
It went great. Came early, did the job, charged me a fair price and it was the estimate they quoted on the phone. They were great, friendly, efficient and did the job right. They are a busy company so for none-emergency installs I booked a couple of weeks ahead.
Description of Work: Removal of old dishwasher, install newer one

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Donna C.
05/2018
5.0
plumbing, drain cleaning
  + 0 more
Tech was punctual, efficient & knowledgeable.
Description of Work: Clear blocked pipe

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MARY LOU M.
02/2018
1.0
plumbing, water heater repair
  + 0 more
The pilot light on our water tank kept going out; we would reset the light but it would go out again. We called the company that installed the tank - Buttons Plumbing and Heating. The plumber who came simply re-started the pilot light, even though we told him that this doesn't permanently fix the problem, that it will go out again - as it did. We contacted another plumbing company; their plumber said that there have been problems with this model of tank heater, specifically the pilot light controller. He contacted his office to locate another controller but there were none available so we went with the next model up. This was February, 2018. The pilot light has not gone out since.
Description of Work: Pilot light on furnace went out repeatedly

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0

$90

MARY LOU M.
02/2018
1.0
plumbing, water heater repair
  + 0 more
Plumber showed up on a Tuesday, re-lit the light, charged $90; explained that the wind probably blew it out. 2 days later, cold water again; we re-lit the pilot light. Light stayed on for 3 days, then went out again. Monday, light was out, plumber contacted but never showed up, office never returned the calls.
Description of Work: Re-light pilot light

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$90

cindy M.
10/2017
5.0
heating & air conditioning/hvac, water heater repair
  + 0 more
Excellent. The owner was very polite and professional. He didn’t yet to sell me a new furnace or tank which I appreciated. I did need a new tank and they were able to squeeze me in the same day.
Description of Work: Furnace tune up, hot water heater replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Chris C.
08/2017
5.0
plumbing, drain cleaning
  + 0 more
Button Plumbing was great. They replaced my kitchen faucet and added two new shut off valves under the sink which had always leaked in the past if I shut off the water under the sink. I mentioned that my bathroom sink was draining slow. After the kitchen faucet was done, they went into the bathroom and snaked the pipe that the sink drains into. . Now the bathroom sink drains perfectly. They were very friendly and got the work done quickly. The price was quite reasonable. I will definitely use them for any future plumbing needs. I was super happy with their service.
Description of Work: Kitchen faucet replacement and bathroom sink drain pipe cleaned out

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

Aaron B.
06/2017
5.0
plumbing, water heater repair
  + 0 more
Professional & Prompt. Handled coordination between owner and tenant, answered all questions promptly and clearly.
Description of Work: Replace Hotwater heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Alice H.
05/2017
5.0
plumbing
  + -1 more
On time, quick and courteous. Reasonable price.
Description of Work: Replaced a broken outdoor faucet and pipe
Rating CategoryRating out of 5
Yes, I recommend this pro

Yilin W.
05/2017
5.0
plumbing
  + -1 more
PERFECT. IT went so well that I tried to give the plumber a $50 tip and he wouldn't accept it. These guys are a class above!
Description of Work: Replace exterior hosebib, replace PRV.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Kathleen F.
05/2017
5.0
plumbing
  + -1 more
I would recommend Button Plumbing and Heating. It was like having a friend in your home. They are reasonable and cleaned up after the job. It was perfect in every way.
Description of Work: installation of a Insta-Hot plus inspected plumbing in the home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gary M.
05/2017
5.0
plumbing
  + -1 more
Work was done quickly. The repair works perfect. Plumbers were pleasant and friendly.
Description of Work: Work was moving a garbage disposal from one sink drain to the other and replacing the pipe that drains both sides of the sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Randy T.
04/2017
5.0
plumbing
  + -1 more
I had a small water leak in my garage, but didn't know what was causing it. I contacted Button Plumbing via e-mail on a Friday and Carole was able to schedule me the following Monday. Since it wasn't urgent, I didn't expect to get that kind of quick response, but I appreciate the fact that they were able to work me into their schedule so quickly. Matt showed up about a half-hour early. Not a problem, though, because I was already at home. He quickly diagnosed the problem (leaky shower valve in the shower right above the garage where I saw the leak). Although he could have bought the part I needed and scheduled a trip back to install it, he showed me exactly what to order and how easy it was to replace it. I really appreciated his honesty and his willingness to save me some money. He was in/out in less than an hour. I have some rental properties and will definitely be calling Button Plumbing for any future plumbing work. BTW, they take credit cards, but there is a 3% surcharge, so have cash/check ready if you want to avoid the fee. Most family-run businesses operate the same way, so I was ready, just in case. They also offer a Senior Discount.
Description of Work: Diagnose where a water leak was coming from and repair it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Jan J.
04/2017
5.0
plumbing, drain cleaning
  + 0 more
Perfect! They arrived within the scheduled time window, were tidy, pleasant and professional. I would recommend them highly.
Description of Work: Toilets were not working correctly. Tub drain was slow. Bathroom sink stopper did not work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Kelly C.
01/2017
1.0
plumbing
  + -1 more
Called in Monday and set appointment time range for the next day from 1pm to 4 pm. No one showed. Called the office and she profusely apologized and set an new appointment for Thursday at 7:30am. Gentleman arrived at 8 am...When I suggested that given the circumstances a quick phone call would have been nice, his response was dismissive. If you have time to waste give them a try. Kelly
Description of Work: I needed to have an outdoor faucet fixed.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from BUTTON PLUMBING & HEATING, LLC
I am sorry you felt our tech's response was dismissive, and I am sure that was not his intent. As stated I did apologize for my mistake with the scheduling issue for your first appointment. When we rescheduled for the Thursday morning appointment, I made it clear that our techs leave the office here in Renton, at 7:00 am, and that baring traffic they would arrive to your home between 7:30 and 8:00 am, they arrived at 7:45. We do try our level best to accommodate customer requests, it is important to us to provide professional services, in a timely manner and that is affordable. I am very sorry we failed to meet your expectations. Unfortunately, we got off to a very bad start, with my mistake with the first appointment. Sincerely, Carole Button Plumbing & Heating, llc

Marietta B.
12/2016
5.0
plumbing
  + -1 more
I emailed Button that night. First thing Friday morning, they emailed me and we spoke. Although the job was not a good fit, they asked great questions, suggested other companies and helped me understand what I needed to ask for. I'd definitely use them in the future. Thank you!
Description of Work: On Thanksgiving Day my sewer line backed up.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Pat N.
11/2016
5.0
plumbing
  + -1 more
Everything went really well. No problem with the hook-up. Washer works great!
Description of Work: I had purchased a new washer from Sears. When they delivered it, they said it could not be hooked up where I wanted it. I called Button and was given a hook-up date. No problems!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bert P.
10/2016
4.0
plumbing
  + -1 more
We were happy with them and the cost was reasonable.
Description of Work: Re-piping.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sharon B.
10/2016
5.0
plumbing
  + -1 more
Been using Button plumbing for many years. Very reasonable and on time.
Description of Work: Leak in the shower.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Claudia S.
09/2016
5.0
plumbing, drain cleaning
  + 0 more
Button Plumbing and Heating, LLC and its affiliate Button Plumbing and Heating - East, LLC were absolutely fantastic. They responded quickly to my voicemail. Sean Button was able to come out the next day to replace the broken shut-off valve in the garage. The price and service would be absolutely impossible to beat.
Description of Work: Main water shut-off valve in the garage. Old valve was shot and leaking.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Tom W.
08/2016
5.0
plumbing
  + -1 more
Provided excellent and timely service to make sure my elderly mom had her water service restored when her water main sprung a leak under the driveway.
Description of Work: repaired water main

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kenneth B.
07/2016
5.0
plumbing
  + -1 more
FANTASTIC!!! Plumber arrived a the prescribed time. Took his shoes off before entering the house. Listened attentively to my description of the problem. After examining the shower, the pipes, the drain, the floor pan, the enclosure and the immediate surroundings. he quickly diagnose the problem as being cracks in the tile grouting. He then provided detailed information on how to regrout the tiles, how to find the appropriate serviceman, and how to do it myself. The plumber was friendly, articulate and very knowledgable. The "cherry on the sundae" was that he did not charge me a cent for his visit! I would definitely recommend him to anyone looking for competent, reliable, and ETHICAL plumbing service.
Description of Work: Plumber diagnosed the source of a leak in a shower.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Monica F.
01/2016
5.0
plumbing
  + -1 more
Fabulous! As a solo homeowner, it is a huge relief to know that I can trust--and rely on--a professional, friendly, efficient local plumbing company. Thank you!
Description of Work: Replaced old plumbing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Kevin P.
01/2016
5.0
plumbing
  + -1 more
Given the fact that the guys spent well over 2 hours at our house (including crawling around in our rodent-occupied crawlspace), we assumed we'd be looking at a bill of at least $250. The bill came in at $135, which was fantastic. Not only that, but we found Jim and his assistant to be honest, knowledgeable, and generally hilarious. It was clear that they are comfortable with LGBT households, which was refreshing. If you're uptight or don't have a sense of humor, I wouldn't recommend Button Plumbing. But if you're looking for honest pricing, great service, and a bit of entertainment, Button Plumbing will be a great choice!
Description of Work: We purchased a new gas range and were concerned that the existing gas outlet might need to be moved closer to the wall. After an initial inspection under the house and then 2 days later when the range arrived, the guys were able to determine that the existing outlet would work. They ended up hooking up the new range with a new flex line and made sure it worked correctly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Lucinda P.
11/2015
5.0
plumbing
  + -1 more
We are very pleased with Button Plumbing. They were responsive to our request for a bid. They arrived on time and did a great job. They had to do a little carpentry work to get the new cooktop to fit and did so perfectly.
Description of Work: Installed gas line and new gas cooktop.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$860

Kris J.
10/2015
5.0
plumbing
  + -1 more
Work was done on time with realistic estimates. Quoted me for exactly what I was asking for and not more. Would definitely use Button again.
Description of Work: Bathroom repiping; dishwasher and garbage disposal install.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Contact information

100 Andover Park W Suite 150 # 240, Seattle, WA 98188

http://buttonplumbingco.com

Service hours

Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Heating and Air Conditioning,
Water Filtration and Softening

FAQ

BUTTON PLUMBING & HEATING, LLC is currently rated 4.8 overall out of 5.

Monday: 8:00 AM - 8:00 PM

Tuesday: 8:00 AM - 8:00 PM

Wednesday: 8:00 AM - 8:00 PM

Thursday: 8:00 AM - 8:00 PM

Friday: 8:00 AM - 8:00 PM

BUTTON PLUMBING & HEATING, LLC accepts the following forms of payment: Check,MasterCard,Visa
Yes, BUTTON PLUMBING & HEATING, LLC offers free project estimates.
No, BUTTON PLUMBING & HEATING, LLC does not offer eco-friendly accreditations.
No, BUTTON PLUMBING & HEATING, LLC does not offer a senior discount.
Yes, BUTTON PLUMBING & HEATING, LLC offers emergency services.
Yes, BUTTON PLUMBING & HEATING, LLC offers warranties.
BUTTON PLUMBING & HEATING, LLC offers the following services: PLUMBING SERVICE AND REPAIR AS WELL AS RETRO-FIT, REMODELING AND NEW CONSTRUCTION SERVICES.
We do not work on heat pumps or electric furnaces, or air conditioning

Contact information

100 Andover Park W Suite 150 # 240, Seattle, WA 98188

http://buttonplumbingco.com

Service hours

Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM