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Broadway Locksmith Inc

Locksmiths

About us

Put experience and expertise to work where they matter most with services from our automotive, commercial, and residential locksmiths in Seattle, Washington. With more than 100 years of combined experience, our four locksmiths provide a full line of services. From quality key duplication to high-end lock sales and repairs, we have the tools to get you in and keep others out. Our family owned company has been in business since 1951. We started out on Broadway Avenue and remained at that location until 1986. From there, we moved around the corner to our present location on the corner of E John and 10th Avenue

Business highlights

74 years of trusted experience
Emergency Services Offered

Services we offer

Lockout services. Retail locks. Lock repairs. Keys duplicated. Auto lock service & repair. High security locking systems.

Services we don't offer

Safe opening.

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.938 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
5%
3
3%
2
0%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 38 reviews

Sarah C.
07/2021
5.0
locksmith
  + -1 more
They were great to work with, reasonably priced, did not gauge came right out.
Description of Work: Need a jammed lock opened by tomorrow morning
Rating CategoryRating out of 5
Yes, I recommend this pro

Patricia V.
04/2018
1.0
locksmith
  + -1 more
It was the worst possible consumer experience. In the end, I was almost embarrassed for them. I was mystified by the poor experience because of all the positive reviews online. We tried to make this work. There was a timely evaluation of the property but no followup call with an estimate, as promised, for several weeks. We placed another call and were promised another call back. Again, no call back for weeks. A third call finally got another site visit and an estimate. This was followed by requests for money up front if we wanted to proceed with the work. We bailed. It was very odd.
Description of Work: Multiple lock replacement and security upgrades-residential

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Grover C.
02/2018
5.0
locksmith
  + -1 more
The service was fantastic! I had an old door that had been modified many times, and it took a lot of work to line things up perfectly and install the new lock. The communication was great. The service was prompt, everything works perfectly and the price was extremely reasonable. I had considered trying to do it myself. I am glad I didn't. They took care of a tough job promptly and for a very reasonable price!
Description of Work: Installing a keypad lock in place of traditional deadbolt

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Theresa B.
12/2017
5.0
locksmith
  + -1 more
Prompt, professional job. Very pleased with result.
Description of Work: Repair and replacement of cylinders on 2 exterior door locks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$133

Shannon D.
01/2016
5.0
locksmith
  + -1 more
Service call went very well. Locksmith was able to propose and implement a solution to make the locks and doorknobs that I had purchased in advance work for our door. I would definitely contact them for any future needs.
Description of Work: Installed deadbolts and replaced door knobs. I don't recall the price, but it seemed very reasonable for the work completed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Chuck K.
12/2015
5.0
locksmith
  + -1 more
No problems. Locksmith showed on time and finished in ten minutes
Description of Work: Replaced front door lock on rental property

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David K.
06/2015
5.0
locksmith
  + -1 more
Bjorn was the locksmith. He was very punctual, courteous, and thorough. Offered security advice when asked, instruction on the use of the keypad deadbolt, and offered useful advice about our keys, un-asked.
Description of Work: Installed new deadbolt where there had not been one, and rekeyed it. We provided the hardware.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$137

Ann A.
12/2014
5.0
locksmith
  + -1 more
The locksmith was punctual, quick and even recycled the hardware for us when he was done and helped to remove and old doorknocker we didn't want. I appreciated the very friendly service. We'll definitely call on them again!
Description of Work: We needed to change the hardware on our front door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

R. M.
10/2014
5.0
locksmith
  + -1 more
It went really well and I could not be happier. The technician, "Bjorn", was professional and efficient. He was on time and within there were 4 locks in total and Bjorn had them all done within an hour. He even provided me with some interesting and helpful information about how this was done and the best part, for me, was he did not upsell anything - he gave me the information and options available once and I was able to make the right decision about what I needed. I would strongly recommend this company should you find yourself in need of da professional, knowledgeable and efficient Locksmith. I'm keeping them as a resource for my future locksmith needs. Thanks Bjorn and Broadway Locksmith!
Description of Work: I wanted my house locks "rekeyed" due to my having too many keys out to various friends and family members. I couldn't keep track of who had what and so I needed to update asap. I was able to schedule the appointment very quickly.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Sahrah M.
10/2014
5.0
locksmith
  + -1 more
Bjorn removed a key that was broken off into a lock and rekeyed two locks. He was very helpful and did the job very fast. I had to make an appointment during my lunch hour, and he was right on time. Great service. Thanks Bjorn.
Description of Work: General Service

Rating CategoryRating out of 5
quality
5.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michelle H.
09/2014
5.0
locksmith
  + -1 more
Bjorn came out. Very prompt, professional, helpful with explanations of issues and costs. I was pleased with the whole experience and reasonable cost.
Description of Work: Re-keyed 3 doors to one key. Helped with doors locks that were misaligned and wouldn't close easily. Made key copies.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

dhamodhar R.
08/2014
3.0
locksmith
  + -1 more
He did some work and left. I was able to open the door But on tryong to lock the door and reopen it - it wouldnt work. So I called and he came back to fix it. But on the inside he forgot to put the faceplate back so he had to come back to fix that. IT was just sloppy work
Description of Work: My front door lock got broken with one of the springs collapsing from wear and tear. They sent a locksmith.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$150

Weiqiang W.
08/2014
5.0
locksmith
  + -1 more
We like the contractor's work. He figured out how to navigate around the issue on existing door handle and adjusted perfectly. Great work... I was hoping 65$ can cover all the labor... but it turned out I need to pay extra. Other than this discomfort, very happy with the service.
Description of Work: Provider searched the right part and came onsite to fixed it quickly. They even suggestion a cheaper way for me to fix it due to the life time warranty of Baldwin. We decided not to wait as this is the frint door lock broeken, very unsafe for delay fix.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Justin W.
08/2014
5.0
locksmith
  + -1 more
We just bought a foreclosed house in Redmond and had no mailbox key. Broadway, came out very quickly after I called to replace the lock. They charge an extra $20 for servicing Redmond (they are based in Seattle) and I thought that was fair and two other eastside companies I called could not come out until at least a week later. The guy who came out was very prompt and friendly. Especially if you live in the Seattle area, I would highly recommend Broadway Locksmith.
Description of Work: Replaced lock on locked out mailbox.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$131

Charles D.
07/2014
5.0
locksmith
  + -1 more
On time and very professional service.
Description of Work: Repaired lock re installed same. Reyed second lock.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Wayne W.
06/2014
5.0
locksmith
  + -1 more
They did good work, absolutely fantastic. I wish all construction were like them. They were quick to respond and their price is competitive to everyone else. They came and took care of it within half an hour. They were on time. The guy was accustomed with locks and they are just amazing. They were very accommodating and we were pretty impressed. Their price is competitive. Their communication is fantastic. They were responsive and adjusted with our schedule. They communicated well and as soon as we needed them, they were there. Because it was a rented property, they got the job done pretty quickly so I don’t have to hang there for too long. They were very professional and very courteous.
Description of Work: I used the services of Broadway Locksmith Inc. We rented a property and we needed the locks changed because we had a tenant that we were trying to evict and she actually had taken the keys.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Wayne W.
04/2014
5.0
locksmith
  + -1 more
Have to say that the customer service along with the installation was remarkable. Eric was extremely quick to respond to all my questions and he was able to fit me in for a same day installation. Pricing was also the best. I will definitely use Broadway Locksmith again.
Description of Work: Broadway Locksmith, Inc. changed out the locks for two doors and did a fantastic job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$188

John D.
02/2014
5.0
locksmith
  + -1 more
Locked myself out at night. Looked up Angie's list and found this locksmith. They called back within 5 minutes ,and got to my home in about 15 min. Professional and courteous service. Charge was $95 + tax. Other locksmiths charge up to $200. I put this number in my phone just in case and also for other services based on great service at reasonable price
Description of Work: Lockout service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ralph H.
01/2014
5.0
locksmith
  + -1 more
Very good service. Nice to work with.
Description of Work: Rekeyed all locks on home for three doors, 2 locks each. Provided multiple sets of keys. Installed some new locks so all locks match. Adjusted the door jam plates & made hole deeper in jam so deadbolt worked better.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Meera G.
09/2013
5.0
locksmith
  + -1 more
They were great and I really liked them. I like that they were able to come out really quickly. He came the next day and did everything.
Description of Work: I sued the locksmith service of Broadway Locksmith Inc. They changed all the locks of the doors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Laura N.
12/2012
5.0
locksmith
  + -1 more
Dropped by, he had just the right tool and took care in just a couple turns. Made me spares, too. couldn't have been more prompt or economical;eattle Don't know why the review template demands age of my home since this was a car service, but i"m putting in just to get the review completed.
Description of Work: old car, old key broke off in doorlock. His store is open on Saturdays, I called, gave Eric date and year.;

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$29

Jason W.
07/2012
5.0
locksmith
  + -1 more
I just bought a new condo and I wanted to change the front door locks to use the same new key. I called Broadway Locksmith and they quickly set me up with a morning appointment. (With their first appointment slot being at 9:30 AM, they start a little later than I would like.) The locksmith who came by was very helpful and efficient. He changed the locks, provided 3 new keys, and realigned the deadbolt to close and open much more smoothly. He even brought along a credit card reader so that we could settle the bill on the spot. I am totally satisfied with the work he did and I would definitely use Broadway Locksmith again.
Description of Work: Changed locks on a condominium unit front door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$127

james S.
08/2011
5.0
locksmith
  + -1 more
We were pleased with the work Broadway had done for us before so when we needed our house rekeyed, we gave them a call. They arrived on time, were very professional and their pricing was on par with other locksmiths.
Description of Work: Rekeyed out house

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Rhonda D.
04/2011
5.0
locksmith
  + -1 more
Great. I paid a little extra for the key. It is a special key blank that only they are registered to use. I had three door keys and two car keys made. Quick, fast service. Never ever had any problem with miss cut keys.
Description of Work: Needed a "do not duplicate key" to give to my housemate. I was given a couple of options.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35

Jeff H.
03/2011
5.0
locksmith
  + -1 more
Excellent service. Saul came out promptly on short notice, and did a very professional job. He also shared a lot of good information about why the old lock failed and offered some good advice on getting a deadbolt replaced. All-in-all, a perfect experience with a reliable service provider.
Description of Work: Had a residential front door lock opened (the old lock had become stuck) and replaced with a new lock.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165
    • 1(current)
    • 2

Contact information

918 E John St , Seattle, WA 98102

www.broadwaylocksmith.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:30 PM
Tuesday:
9:00 AM - 5:30 PM
Wednesday:
9:00 AM - 5:30 PM
Thursday:
9:00 AM - 5:30 PM
Friday:
9:00 AM - 5:30 PM
Saturday:
Closed

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Locksmiths

FAQ

Broadway Locksmith Inc is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 5:30 PM

Tuesday: 9:00 AM - 5:30 PM

Wednesday: 9:00 AM - 5:30 PM

Thursday: 9:00 AM - 5:30 PM

Friday: 9:00 AM - 5:30 PM

Saturday: Closed

Broadway Locksmith Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Broadway Locksmith Inc offers free project estimates.
No, Broadway Locksmith Inc does not offer eco-friendly accreditations.
No, Broadway Locksmith Inc does not offer a senior discount.
Yes, Broadway Locksmith Inc offers emergency services.
No, Broadway Locksmith Inc does not offer warranties.
Broadway Locksmith Inc offers the following services: Lockout services. Retail locks. Lock repairs. Keys duplicated. Auto lock service & repair. High security locking systems.
Safe opening.

Contact information

918 E John St , Seattle, WA 98102

www.broadwaylocksmith.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:30 PM
Tuesday:
9:00 AM - 5:30 PM
Wednesday:
9:00 AM - 5:30 PM
Thursday:
9:00 AM - 5:30 PM
Friday:
9:00 AM - 5:30 PM
Saturday:
Closed