This pro has maintained an average of 4.5+ stars throughout their time with Angi.
About us
Since 1987, Brennan Heating and Air Conditioning has served thousands of customers throughout the Puget Sound. We offer a variety of home comfort products including furnaces, air conditioners, heat pumps, hydronic heating systems, active air purifiers, and gas water heaters. We have even expanded to offer standalone electrical services in addition to heating and cooling repair and maintenance. Brennan Heating - Comfort You Can Count On.
Business highlights
38 years of trusted experience
Emergency Services Offered
Services we offer
Residential furnace repair, maintenance, and installation. Residential air conditioning repair, maintenance, and installation. Residential water heater repair or replacement. Generator install, boiler installation, thermostat replacement and programming, and residential electrical projects.
Description of Work: The serviceman did everything BUT flush the hot water heater as expected. His "flush" was to drain the hot water tank once...I am led to believe that a true flush involves more than just emptying the hot water tank, because this does not flush out any sediment that may have accumulated in the bottom of the tank. The sediment left in the tank cuts down the efficiency of the hot water heater requiring the temperature setting to be set at a higher level to get hot water.Please refer to the procedure described in Google...
Rating Category
Rating out of 5
quality
3.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$69
Response from Brennan Heating & Air Conditioning
How we perform the flushing of a water heater is called "power flushing". When we drain the tank we leave the inlet water, or cold water, on while we drain water from the drain outlet on the bottom of the tank. By doing it this way we can remove all the sediment from inside the tank. Some tanks can be flushed in 5 minutes others take 10-15 minutes. We watch the drain hose to determine when the all the sediment has been removed. If you would like we can come back out and perform the flushing again while you are with us so you are totally satisfied. Thanks.
Dain W.
08/2012
4.0
water heater repair
 + -1 more
unknown
Description of Work: Water heater flushed and mechanical inspection.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$70
Susan E.
08/2012
5.0
heating & air conditioning/hvac
 + -1 more
unknown
Description of Work: Cleaning, inspection, replace filter
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kristine H.
08/2012
5.0
heating & air conditioning/hvac, water heater repair
 + 0 more
As promised.
Description of Work: We had our tankless hot water heater and gas furnace maintenance checks. The only add on cost was a replacement of a very dirty furnace filter. The service person gave us some good information about how to protect manufacturer's warranties.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Karen W.
08/2012
5.0
heating & air conditioning/hvac
 + -1 more
Great
Description of Work: Had 2 furnaces serviced for winter use. Technician was very helpful & informative & arrived on time.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Andreas W.
07/2012
5.0
heating & air conditioning/hvac
 + -1 more
It went great
Description of Work: Replace an old furnace to a variable speed one. It is a Costco purchase, but Brennan installing the furnace. Got a phone call confirming the appointment the day before, and technicians was here on time as promised. Techs were polite and know what they are doing. The furnace is working great, noise level reduce by 100%.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,800
Kathy T.
07/2012
1.0
heating & air conditioning/hvac
 + -1 more
Poorly.
Description of Work: I called Brennan to give us an estimate on running a gas line to a new fireplace. I had them do gas piping in a previous home that we owned many years ago. They said that they sell fireplaces as well and I should take a look. I did, and nothing was appropriate for our home. The gentleman became rude when I said that the fireplaces would not work for us. He wanted to run the piping on the outside of the house in a very exposed area of the home and when I suggested running it between the studs, he couldn't be bothered with that. He told us at the time of the bid that we would receive a bid in the next two days. Two days passed, no bid. After a week and a half I left a message on his machine to follow up. He left a message back saying that if we weren't going to buy a fireplace from him he didn't want our business. I wish they had been honest upfront. I wouldn't have wasted my time. In my opinion, you shouldn't either.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Brennan Heating & Air Conditioning
The representative from Brennan Heating that met with the customer has been with us for over 13 years, meets with roughly 3 customers a day and I have never received a comment like this about him. We did show up to bid new gas fireplaces and running gas pipe. The route we were told we had to run the pipe was not a route we were comfortable with. There are many codes we live by, we can not always drill thru studs or supports per code. We install black iron pipe and per code have to strap it every 2-3 feet. We can not run thru walls or ceilings without them being opened up for us to our work. We are always striving to be educational on what we need to do our job and what the space will look like when we are done. It is easy to install pipe in new construction but in an existing house we like to be real honest with our customers regarding sheet rock and ceilings needing to be opened up. At the end of the appointment my representative was told they had already contracted another dealer to do the work, both fireplaces and gas pipe. My representative, nicely, let them know it would be best to have one contractor do all the work. We would not send a person out to perform a bid and waste 2-3 hours in bidding and travel if we didnt want to get work. On occasion we are used to price check another company that has already been awarded the job. That was the case in this situation. The comments made about Brennan Heating are not a fair representation of how we do work and what we are all about. We have consistently won all the local awards for customer satisfaction which wouldn't be the case if this is how we do business.
Kenneth T.
05/2012
5.0
water heater repair
 + -1 more
Excellent.
Description of Work: They installed a gas hot water heater.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$1,555
Patricia F.
04/2012
5.0
heating & air conditioning/hvac
 + -1 more
They did a good job.
Description of Work: They put in a new furnace and cleaned the vents. I have a high efficiency furnace.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
GERRY Z.
04/2012
5.0
heating & air conditioning/hvac
 + -1 more
Went great!
Description of Work: They did a great job. responsive. had to run get an extra part and there were no issues about that. really appreciated the great service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Sarah C.
04/2012
5.0
heating & air conditioning/hvac
 + -1 more
very efficient - no issues
Description of Work: Routine furnace check and cleaning
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Jenny B.
04/2012
4.0
heating & air conditioning/hvac
 + -1 more
See above.
Description of Work: We called Brennan to do a routine furnace inspection and maintenance. They inspected the furnace and found that a part needed to be replaced. The technician said that we could probably make it a bit longer with the old part, but that when it failed our heater would no longer work until it was replaced. Since it was right at the beginning of the winter season, we decided to just go ahead and replace it. I appreciated the technician's honesty in telling me that we could wait to replace it if we were willing to gamble being without heat or hot water for a day or two. He also cleaned our air filters and was very nice about showing me how I could do it myself. Overall very professional but I gave a B for punctuality because he was about a half an hour late. Our appointment was at the very end of the day which might have had to do with it, but he did not call to let us know he was running late, which would have been appreciated.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$300
marie H.
04/2012
4.0
heating & air conditioning/hvac
 + -1 more
Straightforward
Description of Work: Replacement of water heater
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$260
Adam M.
03/2012
5.0
heating & air conditioning/hvac
 + -1 more
The service was okay.
Description of Work: Brennan Heating & Air Conditioning did the annual inspection of my furnace about two years ago.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
David O.
03/2012
5.0
heating & air conditioning/hvac
 + -1 more
Perfect.
Description of Work: Replace Blower Motor and service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Joan R.
03/2012
5.0
heating & air conditioning/hvac
 + -1 more
Everything went well overall.
Description of Work: They were doing an inspection of my furnace.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
John C.
03/2012
5.0
heating & air conditioning/hvac
 + -1 more
It went very well.
Description of Work: I used an Angie's List Coupon for the First Time. This was a deal to have our HVAC units inspected at a discount. Brennan was able to schedule to service two days after I booked it. The Technician, Mike, showed up in the 2 hour window. Very nice and professional. Mike performed the services as promised quickly and efficiently. He pointed out that one of our motors was "whining", which was a sign that it could go at any time. There was ZERO pressure to sell this, it was just information that he was providing. I told him to have the office give me a quote on replacement. These services were pre-paid with the Angies List Coupon, and there was no upsell on anything. Would definiltey use these guys again and in fact they'll be back to replace the Motor. I would also use the Coupon offer with another Vendor is it made sense.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Jeffrey K.
03/2012
5.0
heating & air conditioning/hvac
 + -1 more
See above.
Description of Work: Received an estimate from rep. (Do not recall name.) Estimate was fair and competitive, but we chose to go with another company.
Rating Category
Rating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Karin C.
02/2012
5.0
heating & air conditioning/hvac
 + -1 more
.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
brenda W.
01/2012
5.0
heating & air conditioning/hvac
 + -1 more
excellent
Description of Work: Brennan Heating is a top notch trustworthy company. Highly recommend.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Elizabeth M.
10/2011
5.0
heating & air conditioning/hvac
 + -1 more
unknown
Description of Work: They gave me a quote. They seemed professional in their estimate, but I ended up using someone due to price reasoning. They were positive interactions.
Rating Category
Rating out of 5
Yes, I recommend this pro
Dolores R.
07/2011
4.0
heating & air conditioning/hvac
 + -1 more
It was finished and cleaned.
Description of Work: There was a cleaning of the HVAC furnace and a new filter was installed. The problem was when the gentleman inserted a 40 x 24 inch filter in the furnace where there was only a space for 20 x 14 area. THen proceeded to tell me for only $1900 I could get the ducts cleaned and sealed.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
Yes, I recommend this pro
$75
Elizabeth R.
06/2011
5.0
heating & air conditioning/hvac
 + -1 more
unknown
Description of Work: Rodney from Brennan Heating came on May 26th. I was quite satisfied with his presentation and am still exploring my options.
Rating Category
Rating out of 5
Yes, I recommend this pro
Robert H.
04/2011
5.0
heating & air conditioning/hvac
 + -1 more
It went well.
Description of Work: Brennen serviced my gas furnance. They were very easy to work with, punctional, friendly, and knowledgeable.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
Andrew B.
03/2011
5.0
heating & air conditioning/hvac
 + -1 more
Overall, it went fine.
Description of Work: I used a coupon from Angie's List to have our furnace cleaned for $68, normal cost was $200. The tech was prompt and professional. The only thing was he said our motor was going and our furnace is only 4 years old. I've had furnaces last for 20 years, maybe the high efficiency models don't last long. Anyway, I hope I don't have to call them to replace my motor anytime soon!
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Water Heaters,
Plumbing,
Electrical,
Lighting,
Air Duct Cleaning
FAQ
Brennan Heating & Air Conditioning is currently rated 4.7 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Brennan Heating & Air Conditioning accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Brennan Heating & Air Conditioning offers free project estimates.
Yes, Brennan Heating & Air Conditioning offers eco-friendly accreditations.
No, Brennan Heating & Air Conditioning does not offer a senior discount.
Yes, Brennan Heating & Air Conditioning offers emergency services.
Yes, Brennan Heating & Air Conditioning offers warranties.
Brennan Heating & Air Conditioning offers the following services: Residential furnace repair, maintenance, and installation. Residential air conditioning repair, maintenance, and installation. Residential water heater repair or replacement. Generator install, boiler installation, thermostat replacement and programming, and residential electrical projects.