Brennan Heating & Air Conditioning

Heating and Air Conditioning, Water Heaters, Plumbing,

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

Since 1987, Brennan Heating and Air Conditioning has served thousands of customers throughout the Puget Sound. We offer a variety of home comfort products including furnaces, air conditioners, heat pumps, hydronic heating systems, active air purifiers, and gas water heaters. We have even expanded to offer standalone electrical services in addition to heating and cooling repair and maintenance. Brennan Heating - Comfort You Can Count On.

Business highlights

38 years of trusted experience
Emergency Services Offered

Services we offer

Residential furnace repair, maintenance, and installation. Residential air conditioning repair, maintenance, and installation. Residential water heater repair or replacement. Generator install, boiler installation, thermostat replacement and programming, and residential electrical projects.

Services we don't offer

Commercial HVAC or Electrical services.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.62,417 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
10%
3
4%
2
3%
1
4%


Rating CategoryRating out of 5
quality
4.7
value
4.6
professionalism
4.7
responsiveness
4.7
punctuality
4.8

Filter reviews by category

Showing 201-225 of 2417 reviews

Camron M.
12/2015
5.0
heating & air conditioning/hvac
  + -1 more
They called me and promptly tried to set up a time to do the work. I told them it was a rental and they happily called my tenant and scheduled a time. They told me I would be billed for the tax on the deal I purchased and I was. It was quite smooth and successful.
Description of Work: Service the furnace unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

tim R.
12/2015
3.0
heating & air conditioning/hvac
  + -1 more
They were prompt and he communicated well. I thought it was done very quickly. He just inspected our vents and said that they were clean and we didn?t need to change the filter. It really lasted maybe 15 minutes. I didn't think he checked them thoroughly. I thought there would be more extensive searching but there wasn?t, so we probably wouldn?t be calling them again.
Description of Work: I used Brennan Heating & Air Conditioning for inspection.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
5.0

$68

Davene W.
12/2015
5.0
heating & air conditioning/hvac, plumbing, water heater repair
  + 1 more
Kevin came out to give me a quote on a tankless water heater. He was so helpful explaining all the differences between tank and tankless and different tankless models. I was considering a tankless because the space (attic) is so difficult to access but after Kevin told me I could set up a water alarm to notify me about any leaks, I decided to do a tank. I felt like he was honest and didn't try to oversell me and knew the different features of each brand. Other companies charged me a fee for an extra person and fee for the difficult to access space, but Brennan did neither. And in fact they sent three guys! And I got a handwritten note the day after the visit and a phone call the day after install which I thought was particularly nice. Install went well. 2 hours, maybe? Guys were polite, kept my space clean, and navigated my tiny city street like pros. 100% would recommend again!
Description of Work: water heater replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Monica F.
12/2015
1.0
heating & air conditioning/hvac
  + -1 more
12/16/2015 Brennan Heating replies: "We will be issuing you a refund check for the $159 you spent on Angie's List. You should be receiving a check for that amount in the next week or so. " as of 1/29/2016 I have not heard a word or received any kind of refund.
Description of Work: Our furnace just stopped working. Decided to contact Brennan about which coupon to buy on Angie's list. Here is their response "We have a $99 service call to diagnose and repair a particular issue (plus cost of additional parts and labor if necessary), and we have a $159 general maintenance with 20-point check to clean and check your furnace for any potential problems." So I purchased the $159 coupon. When the technician came out, he would not take the coupon but instead charged me an additional $99. He said the reason the furnace did not turn on was because the power was out even though there was a light on in a box attached to it. The technician continued to probe and a spark exploded out across the room. He then asked the age of the furnace and said the furnace needs to be replaced. He promptly left saying they will be getting back to me with an estimate for a new furnace and an estimate to fix the old furnace. Needless to say I have not heard back for over 2 months now. | |I have since had Washington Energy Services come in and they fixed the furnace and said it was a loose wire. | |I now still have the $159 Angie's List coupon but I refuse to have this company back. What a waste of money and this was my first purchase from Angie's List....never again, just lost my business.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0

$99

Response from Brennan Heating & Air Conditioning
Thank you for your response on Angie's List. we apologize for the miscommunication between office staff. Since your furnace was not functioning properly, we are unable to complete preventative maintenance and you should have never been instructed to purchase the maintenance deal. Again I apologize and wanted to make it right with you. We will be issuing you a refund check for the $159 you spent on Angie's List. You should be receiving a check for that amount in the next week or so. Thank you again for your input, we strive to be the best HVAC company and thank you for your input.

sheri R.
12/2015
4.0
heating & air conditioning/hvac
  + -1 more
It was just fine. They scheduled it and completed the service. I paid additional for the taxes.
Description of Work: They did a seasonal checkup on our furnace.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

James M.
12/2015
5.0
heating & air conditioning/hvac
  + -1 more
Went great. Matt was really easy to work with for the quote, the price was right, and he didn't try to push unnecessary items, while still providing good options. Installation day was great. The team showed up two minutes into their 90 minute window (8:02 in an "8:00 to 9:30" window). They did a very nice job, were courteous, and were done ahead of schedule. Great service all around - can't ask for more than that. We'll definitely be using Brennan again in the future!
Description of Work: Replaced old oil furnace with new 95% high-efficiency gas furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,750

KATHERINE S.
12/2015
1.0
heating & air conditioning/hvac, plumbing
  + 0 more
We purchased our furnace from Brennan in Nov. 2003 and have always used them for service and repair. We have a recuring problem with the drain line in the furnace getting plugged. This leads to the furnace not being able to start. It happened again so I phoned the office at 8AM Monday 12/7 to see about getting it fixed. I explained that I knew what was wrong and had shut down the furnace to prevent damage. I was told that Friday (12/11) afternoon was the soonest someone could come out. I restated that I didn't have any heat and was told I could call in after 5PM for an emergency service call but that it would be quite a bit more costly. I asked if there were any other options and was told that I might try replacing the battery in the thermostat or change out the furnace filter ...? I asked if it was OK to go ahead and run the furnace and he said he didn't think it would hurt it. I went ahead and took the Friday appointment, got on Angie's List, and found a company that came out the same day. When the service tech started the furnace and heard the noises it was making, he said it was a good thing I had shut it down as it could have caused a lot of damage.
Description of Work: Nothing.

Rating CategoryRating out of 5
responsiveness
1.0


Response from Brennan Heating & Air Conditioning
Thank you for taking the time to write a review. Please let me start by thanking you for choosing Brennan Heating over the past 12 years and then allow me to apologize for our office staff not finding availability to help you with your service needs within a timely manner. With the drastic change in weather and the time of year, we are normally booked out several days, just as you were told. However, we should have taken your concerns to management to see if we could fit you in sooner. Thank you for bringing this to our attention and we will strive to better our customer service in the future. As for your concerns with the improper information our service dispatcher gave to you, I again apologize. We are not trained as service technicians and pull from our experience to try and help customers from time to time over the phone. We will address the importance of not providing technical help to our customer's over the phone so this does not happen in the future. Thank you again for bringing these concerns to our attention and hope we can help you in the future.

Charles H.
12/2015
1.0
heating & air conditioning/hvac, plumbing
  + 0 more
This was the third repair visit since October on a new heat pump unit that was installed in April, It quit entirely in November and we waited 1+ weeks for service. They never call to schedule any appointments when parts arrive. Never check to see how things are going. Act completely surprised when we call to ask for an update. Technicans seem to do a good job but there does not seem to be much communication between the customer service department and the technicans. I am very unhappy with how this has been handled and the complete lack of communication from them.
Description of Work: Replaced heat pump unit that was only installed 7 months before from Costco. Needed additional parts for the 2nd unit and to complete work on the outside compressor unit.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
1.0
punctuality
3.0


Response from Brennan Heating & Air Conditioning
Thank you for sharing your experience with us. I sincerely apologize for the lack of communication between our office staff and field staff and you. We are working hard every day to become the best HVAC provider and appreciate you sharing your feedback so we can use this information to better ourselves as a company. We thank you for your business and look forward to helping you in the future

Henry L.
11/2015
4.0
heating & air conditioning/hvac
  + -1 more
Electrician was late on 2 out of the 3 days. Had to add on additional day after encountering difficult insulation in ceiling. Added many more holes in ceiling than anticipated.
Description of Work: Bought deal for can lights, after consultation, decided it would be impractical to install on vaulted ceiling with minimal clearance for can lights. Applied deal towards installing new chandelier and new ceiling fan in brand new openings on vaulted ceiling. Also installed 2 new switches for the fixtures.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$1,100

Laurelle F.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
Went very well, would not hesitate to hire them again
Description of Work: Updated all the fire alarms and the carbor monoxide alarm.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Bruce B.
11/2015
4.0
heating & air conditioning/hvac
  + -1 more
No details to share. They did the bid. We liked them but decided not to do work.
Description of Work: We didn't use them. We liked them, did a good evaluation. We weren't ready. Sorry, have nothing to review.

Rating CategoryRating out of 5
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ANGELA P.
11/2015
3.0
heating & air conditioning/hvac
  + -1 more
They were unable to find the needed part. They initially came out with a part that did not fit and it had to be returned. I'm not even sure if we finally got credit for it. We asked them for a quote for a new furnace, which they did do, but we went with another provider. To be fair, our furnace was old and no longer manufactured and getting it fixed would have been very difficult, but I felt they were not up to the job. We had to call back several times to see if any progress was being made. I think they were out of their league on this one.
Description of Work: We asked them to check our furnace and replace a part.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$150

Response from Brennan Heating & Air Conditioning
We are sorry you were not satisfied with the service you received from Brennan. Brennan strives to make each and every customer happy with their choice of using Brennan Heating for their HVAC needs. We wanted to make every effort possible to find the correct part for your system. We tried every avenue to find this before recommending replacement. With that being said, we apologize for the delay in getting back to you with the status update. We are very happy to hear you found the resolution you were looking for and are happy with your new system.

Darell G.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
The technician did a great job of inspecting the air handler and outdoor unit. I am happy with the increased performance of my heat pump system.
Description of Work: HVAC Technician cleaned several air handler and outdoor unit parts. Checked refrigerant pressures. Checked current draw on outdoor unit and auxiliary heat strips. Most important was setting the fan control dip switches to allow for a higher air flow. This was critical for increased performance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$189

Timothy M.
11/2015
4.0
heating & air conditioning/hvac
  + -1 more
Service was performed professionally and completely. Useful information pertaining to the furnace reliability and maintenance was shared with the homeowner. Upon completion of service, payment was requested. After explaining the work was prepaid through Angie's List, I was charged SALES TAX (which I paid). We called Brennan, and were informed it is standard policy to tack on sales tax on this type of prepaid service. After careful review of the Angie's List coupon, the fine print was mute on the inclusion of sales tax for this service. BUYER BEWARE.
Description of Work: Perform routine service for gas furnace.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$171.1

India L.
11/2015
5.0
heating & air conditioning/hvac, plumbing, water heater repair
  + 1 more
The person who came to do the tune up did a nice job. I knew I would need a new water heater soon and that the furnace was nearing the end of its life as well, from the inspection report on the home. I decided to go ahead and get both. They did not offer the Angie's list deal that was currently available (I am not sure if it would have covered the furnace I bought anyway) but they did give me a sizeable discount and they didn't charge extra for the tune-up but wrote off the cost of that visit. The work was done reasonably fast, and they were accommodating of my busy schedule. They were professional and friendly. I can't say for sure if the price was exceptionally good because I did not actually get other bids, but at least it did feel worth the price, and I appreciated the fact that they did give some discounts, and the experience of doing business with them was pleasant. They were not pushy or difficult in any way. I would recommend them.
Description of Work: Installed new furnace (with coil for possible future air conditioning) and new water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,800

James B.
10/2015
5.0
heating & air conditioning/hvac
  + -1 more
They always do an excellent job. Angie's List Big Deal also makes this a great price. Arrived right on time and prompt efficient service. We use them every year and will continue to do so
Description of Work: Yearly furnace tune up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Cindy & Mike F.
10/2015
5.0
heating & air conditioning/hvac
  + -1 more
Explained the his service checks on my gas furnace
Description of Work: technical service on gas furnace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$159

josephine S.
10/2015
5.0
heating & air conditioning/hvac
  + -1 more
Repairman showed up promptly. He answered all my questions and was helpful. Would hire company again.
Description of Work: tune up on furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

ROBERT R.
10/2015
4.0
heating & air conditioning/hvac
  + -1 more
It was fine. It worked out good. It was a couple of weeks ago. He looked at everything and good job. It was extra for the heat pump.
Description of Work: They did heating and air conditioning service. I had my yearly inspection on the heat pump and the furnace.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$170

Kyle O.
10/2015
5.0
heating & air conditioning/hvac
  + -1 more
The Brennan specialist arrived as scheduled and tuned up the furnace in a very professional way. I would use this service agin.
Description of Work: Tuned up my furnace, checked operation and lubricated.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$68

Kerry F.
10/2015
5.0
heating & air conditioning/hvac
  + -1 more
Everything went well. I use this service every year for my peace of mind.
Description of Work: check up for winter season, checked to be sure all systems running, checked thermostat, changed filter

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$68

Christopher C.
10/2015
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
Russ arrived on time and was very courteous. He explained everything and was very thorough. As he did the regular furnace maintenance (cleaning burners, cleaning flame sensor, clearing a blockage in pressure port, etc.-I'm reading from his notes), it turned out that a part had begun to fail and needed to be replaced. He explained it and showed me the old part, which clearly was past its prime. I looked up the cost of the part online, and he didn't charge much more than what I could find it for online. I think most people are very willing to pay a little more for the convenience of them having the part in their truck enabling them to just complete a needed swapout right there; I count myself among those people. Everything was very reasonably priced. Although my furnace is 12 years old, Russ did not pressure me to buy a new one yet, and I appreciated that. Clearly, it's on my radar to replace my furnace eventually, but I want to use the one I have so long as it works well. I hope to get another winter or two out of it. This was a very good experience and a good value for the money. I'm pleased and will hang on to their contact information for future needs.
Description of Work: General maintenance on the furnace and replacement of a furnace part.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$268.28

Grace C.
10/2015
3.0
heating & air conditioning/hvac
  + -1 more
Purchased the coupon and completely forgot about it. Looks like it expired so I didnt use this deal at all. $ thrown away.
Description of Work: nothing
Rating CategoryRating out of 5
Yes, I recommend this pro

Marilyn H.
09/2015
5.0
plumbing, water heater repair
  + 0 more
Two gentlemen arrived on time as promised with a new water heater. They drained the old heater, removed it and installed the new one in two hours. It was not necessary to turn the water to the house off. The technician showed my husband how to set the temperature (it was deemed too hot as previously set). He also showed him how to do the yearly maintenance drainage (a bucket, turn the appropriate toggle and let run a few seconds). We were very pleased with the service.
Description of Work: Contact made because our hot water heater had been making very loud noises - banging, thumping. Agent with whom I spoke was able to figure out by the model number that the heater was original to the house - 2003 - over 12 years old and near the end of its useful life. We arranged cost, including Angie's discount, and a date for service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Kathi L.
09/2015
5.0
heating & air conditioning/hvac
  + -1 more
They did a great job, and I would recommend them to anyone.
Description of Work: They installed our new furnace, and came to do annual service to change the filter.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

Contact information

4601 S 134th Pl, Seattle, WA 98168

https://www.brennanheating.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Licensed*

Trade License Number
BRENNHC795OO
Trade License Locale
WA
Trade License Authority
Washington State Department of Labor & Industries
Trade License Expiration
09/07/2023

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Water Heaters,
Plumbing,
Electrical,
Lighting,
Air Duct Cleaning

FAQ

Brennan Heating & Air Conditioning is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Brennan Heating & Air Conditioning accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Brennan Heating & Air Conditioning offers free project estimates.
Yes, Brennan Heating & Air Conditioning offers eco-friendly accreditations.
No, Brennan Heating & Air Conditioning does not offer a senior discount.
Yes, Brennan Heating & Air Conditioning offers emergency services.
Yes, Brennan Heating & Air Conditioning offers warranties.
Brennan Heating & Air Conditioning offers the following services: Residential furnace repair, maintenance, and installation. Residential air conditioning repair, maintenance, and installation. Residential water heater repair or replacement. Generator install, boiler installation, thermostat replacement and programming, and residential electrical projects.
Commercial HVAC or Electrical services.

Contact information

4601 S 134th Pl, Seattle, WA 98168

https://www.brennanheating.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed