Bel Red Windows & Doors

Crew arrived as expected, performed services as expected.

The entire experience was positive - from estimate to installation. Great customer service from their office and friendly, clean installers. We are very pleased with our experience and would recommend Bel - Red to anyone.

Installation was fast and to my satisfaction.

Zach was very thorough at original estimate. Installers arrived on time and were very professional. Good communication the overall job was very well done and reasonably priced.

When we decided to make an investment in replacement windows for our 30+ year old house, we sought bids from three companies. Zach Rogers was the first to respond, and provided us with a lot of information, and a great starting ground for information gathering and research. As the other bids came in, we were left with questions and one problematic window - one that was over 10' in height. The two other bidding companies informed us that there was no way that could be left a solid window, that we would have to break it into two, or possibly three windows. We really were not happy with either of those options. We re-contacted Zach, and he immediately made a call to Comfort Design, returned a call to us, and told us our window could be done as one continuous piece. Because of his knowledge, perseverance and ability to answer all our questions, he won the bid. (It also helped that when comparing apples to apples, his bid was the best price too.) There are two things I feel I need to cover here. First, the product (Comfort Design Windows) and second, the professionalism and excellent installation work by BelRed Windows and Doors. Comfort Design is a window that is made in Washington State. These are truly custom windows, and they were able to build an extremely large window that no one else could. I've waited until now to post my review, because I wanted to have some experience living with these windows. While this has been arguably one of the hottest summers on record here in the PNW, the Comfort Design windows have kept our house cooler than it has ever been. We have not had the completely uncomfortably hot days that we had experienced in the past in our house. We don't have AC, but even the days that hit the high 90's - I was able to cook and not turn the house into an oven. It was great. We also live in a neighborhood that has a great time with fireworks on the Fourth of July. In the past, because of the noise levels, we have had to sedate the animals in the house to get them through it. Not this year. We simply closed the windows, and the house was quiet and calm. Just an AMAZING difference. I can't wait to see the difference this all plays on my winter heating bills. The installation was incredibly smooth, clean and fast. Trevor arrived first thing in the morning as scheduled, but unfortunately his helper had quit that morning. This did not deter this guy at all. He came into it with a can-do attitude, and in the first day, had two sliders and 8 windows installed - over half the job. Solo. Wow! The second day he had help with him, and was able to install the remaining windows (including the two large ones in our entry-way), and clean all the windows. Because one of the windows had broken in travel, Comfort Design immediately stepped up and brought replacement glass, so Trevor was able to complete the job on Wednesday, with the final caulking and cleaning. I cannot say enough about what a great experience this was. The crew was cooperative about keeping my animals corralled, respectful of my home, and fast and efficient, all the while cheerfully answering any questions I had. I also have to put a shout out to Julie in the office, who, after the job was done and I was needing information for the PSE Energy rebate, went above and beyond in getting me information so I could complete the forms. This is a great company from the top down. Truly the way to run a business. I am grateful to them for the fantastic job they did, and look forward to having them replace my front doors in the next year or so.

They did a great job. Zach came out and provided an estimate within two weeks of my request. The windows were ordered and installed within a month. The installing crew was professional, on time, and did a great job. I would definitely recommend them.

Zach, the owner, met with me to explain the options that I had. He was very knowledgeable and answered all of my questions. I had done quite a bit of research on windows prior to the meeting. We set up an appointment for installation and and the work was done by two hard working installers ,Trevor and Neil.They arrived on time each day and did a stellar job...I was impressed with the way that they worked together and paid attention to details. After completion of the project, I had a question about one of the windows in the kitchen and how it functioned. Zach came over within an hour and addressed it and I had an opportunity to thank him for being a person that ran his business with honesty and integrity and great follow through! A joy to work with the company! Happy customer!

Zach took this project on himself and did an excellent job. There were some complications with the existing area, as can be with remodels, but they were handled masterfully; he went above and beyond to make a beautiful end product. The windows look great and the area was immaculate when finished.

They were great. They answered all my questions. They came in and did the job; get the job done. He gave me an estimate first then after a week he put the doors in. It was a very friendly service.

Bel-Red Windows is great. From the initial visit through the install and a few followups, they were a pleasure to work with. On the initial consult, Zach, the owner of the company, came to our house and very efficiently scoped out the project, gave us several options for windows and trim, and got us an estimate the same day. We really liked his no-pressure approach, and dealing with the owner of the company is always a good sign. The pricing was very reasonable right from the start - no tricks with starting at a high price and then knocking tons of money off, like we had with one of our other estimates. In fact, for the quality of windows we got, and the additional trim that was installed, I'd say we got quite a bargain. The Comfort Design windows Zach recommended are really nice and we've noticed an immediate difference in the comfort level inside our house, not to mention our windows don't sweat and leak anymore! Julie in the office was also great to work with - she responded to my emails within minutes, and helped arrange a visit to their office so I could check out some of the windows in person before we accepted the bid. They don't have a fancy showroom or sales staff, but again Zach was very patient with all my questions and was clearly very proud of their operation. They're a small business but their excellent reputation was well-earned, and I felt that our business was important to them. We made a few changes to the bid before the job started, such as changing the size trim we wanted and adding a door replacement to the job, and they were very accommodating and quick to respond. It was less than two weeks from when we accepted the bid to the time the windows were constructed and ready to be installed, which was great. The window install itself went very smoothly. They estimated it would be a three day job, and finished in the afternoon on the third day. The foreman James and his co-worker Jordan showed up on time and got right to work measuring all the openings, marking them for cutouts, and building the new trim surrounds for the windows. James answered any questions I had easily and gave us a good overview of what was going to be going on each day. At various times during the second and third days, they had three or four guys working on the project, and things really went fast the final day. I arranged to be home when the job started and finished, to get things going and then sign the final paperwork, and they were done right when they said they would be, and did a good job cleaning up after the job. We did have some minor issues that came up after the install, but that's normal in such a big job. The mark of a good company is how they handle issues, and here Bel-Red was excellent. One of the windows had a broken spring that prevented it from opening properly - this was a manufacturing problem and Comfort Design sent out a factory rep to fix it right away. On one of the window sills where we had constant moisture with the old windows, I ended up discovering rot extending under the window when I was preparing to repaint the trim -- this hadn't been noticed during the install. James and Jordan came back out and replaced the rotted board and liner within about 30 minutes, and re-installed the window trim for me. I'm so glad we went with Bel-Red Windows for our project. We love the new windows and would recommend this company to anyone looking for new windows or doors. Bravo!

James, Jordan, and Aaron came and started cutting on Tuesday. They were efficient and nice. They answered questions politely.

Very good experience. Had a cast on doggy door from Pet Door installed tag Bel Red Windows. Took about 10 days from order to completion. Entire staff was friendly and professional. Would definitely use Bel Red again.

They came & did exactly as promised & did a great job from tear out to clean up.

Steady paced, detail oriented and highly skilled. Five star experience!

We have been making several improvements to our house, and we can safely say this was one of our best experiences with a service provider so far. We got estimates from 5 different vendors before we went this company. Zach, the owner of the business, came to our house and talked to my wife first. I was not there, but the offer he made was the easiest to understand and reasonable financially. We asked him to come back for further discussion, and he graciously agreed to come by on Sunday, his day off, to explain the details and answer our very detailed questions. He was as knowledgeable as the best, but his offer was stated in a way that you understood exactly what you are going to pay (including tax, labor, and parts) for each window and door in the house and exactly what the work will entail. So many vendors drop tax, are vague on labor, or give you a lump quote, and so many give outrageously high quotes. And no job was going to be too small, so he was fine with us doing a couple of windows to begin with. So this was a breath of fresh air. Our order went through quicker than expected. The schedulers were able to accommodate our schedule. When an earlier appointment came up they worked with us to move our date up, so we were able to get our windows installed even faster. On the day of the job, two installers showed up on time. The owner then showed up a bit later to ensure the work got started on time and that all the parts were in order. The installers were fast. Changing the large window took very little time. The second window needed enlarging the opening, so it was labor intensive. They took their time to do everything right but they worked fast. They set up in a way that did not block the garage or the street, they made sure the house was left as clean as they found it. They finished the job by the end of the day, walked us through the details, asked us if we had any questions or concerns, were very polite and cheery throughout, and bid their happy customers farewell. We will definitely be going back there to do the rest of our windows (and we have plenty) and doors!

Great experience, installers were awesome - product! services as promised. Great attention to detail. Very happy with product and installation.

Outstanding- James & Colin were very organized, skills, & thorough paid close attention to details.

On time, great job, more than satisfied.

Wow! Just wow. What a great experience. From the first call to scheduling to the initial meeting and subsequent design talks through install, we have been very pleased. The schedulers were warm and responsive to my needs and time requirements. Our walkthrough was informative and I was given some creative solutions for some challenging issues. I had some great conversations about how to specifically create the unique detail I wanted to add to the windows. I learned a lot about the window creation process and I got exactly what I hoped for without having to pay a bunch of specialty charges. The installation went smoothly. The team was there when they said they would be, made sure they left zero mess and done when they said. The windows really make the house look appropriate for its' age and I could not be happier. After going thru some very challenging situations with other trades recently as I redo this house, it is such a relief to work with true professionals who do what they say and care about getting me great value for the money spent.

Zach was a friendly guy and both my financée and I liked him a lot. He was very honest and easy to talk to. We enjoyed our experience with him and seriously considered going with Bel Red Windows however we decided to go with another vendor that appeared to have higher quality windows. Unfortunately, since only got to see flyers of the windows used by Bel Red, I can't say for sure.

Well knowledgeable, thorough and detailed.

Prompt and reliable - for the estimate and ordering and install. After reading excellent reviews on Angie's List we called for a free estimate, Zach came by in the next couple of days to do a rough measurement and estimate. We got another estimate just to compare and the price was slightly cheaper. Zach was able to match price! Julie the office manager was great to work with and scheduled all appointments very promptly, communication was a breeze. I liked that Zach came out to do the measurement and he obviously knows a lot about windows, and not some sales guy trying to sell you windows. We felt very comfortable with them and left them at our house to do the work by themselves. Few months later we used them again for our rental property. Highly recommended!

Excellent Service. Performed on schedule and well done.

Great! Zach was friendly and to the point. Very professional. Crew was thorough with installation and clean up. Even fixed my sticky front door!

We found Bel-Red Windows and Doors on Angie?s list and based on the positive reviews we called and setup and appointment. Zach, the owner, is very knowledgeable and provided us with guidance and a fair estimate. We are extremely pleased with the quality of the work and the Comfort Design windows and doors. The crew, James and Erin, are highly professional and we would not hesitate to recommend them to anyone. Julie in the office was also great to work with. We are a very happy customer.