Azimuth Works Inc

We had a great experience with Josh Sanderson of Azimuth Works Inc. Josh did an incredible job in restoring the side supports of our front entry steps. In addition to high-quality craftsmanship, he provided detailed descriptions of all work and associated costs and remained responsive, pleasant, and expeditious. We would both highly recommend and gladly work with Josh and Azimuth Works Inc again.

Azimuth worked on my house in July 2021. He installed a sliding glass door where we had a window. The final product is nice, but the process was long and 4x over his written estimate. Josh was kind to work with initially, providing my family a bid with a 15% variance incase things were harder than expected. I agreed. There was 0 communication of a “code of conduct”, an hourly rate, or any policy for change orders. The bid was the bid. Despite this being our only formal and written form of price exchanges, we were billed over 4x the max estimated price. When we questioned and disputed, we received multiple page long emails calling us fools, commenting on our integrity as people of faith, etc. The tone, anger, and commentary made me nervous for my family and well-being considering they had worked in our house. There was no written chance of scope, signed agreement for increased work or cost, no hourly rate communicated… only the original bid. We received text message updates of the project, none of which included change orders, price changes, etc. Their “team” which was mostly just the owner, who was regularly hours later than communicated and worked late, even with our kids at home and such. The owner provided us with his hourly rate and “strict code of conduct” as a screenshot AFTER the project was complete with a “by the way, this is how we operate our business” yet he did not follow most of his own code of conduct. Again, he went well over 4x the bid without any approvals or communication that the price changed. I am satisfied with the work completed, however would never work with azimuth works again. The owner seems to bully and intimidates his prospects to pay his egregious prices. Let me be clear: The work was good - we enjoy the product. The price was absolutely egregious and not even close to what was communicated and agreed upon.

A rarity: intelligent, communicative, obsessed with high quality, attention to detail, hard working, responsible and reasonable price. Best contractor ever!

I am very happy with the work that Josh did to repair and restore the front porch on my 1912 house in Greenwood, Seattle. He listened carefully and consulted with me throughout the process, tailoring the project to accomplish and improve upon my vision. He framed and installed reclaimed antique windows, which I found and purchased, that really match the period of the house and look beautiful! He also hand-selected Douglas-fir tongue-and-groove decking materials to replace the rotting Doug-fir planks, prepared and finished them for long-term durability, and advised me on how to maintain them in the future. Last but not least - he vastly improved the stability and structure of the porch by adding additional pillar supports and framing to the floor. I highly recommend Josh to anyone looking for true craftsmanship.

In early fall 2022, we hired contractor Josh Sanderson of Azimuth Works for an exterior window and deck restoration project and had a very negative experience. Initially the project seemed to go well. We signed onto a bid that provided low- and high-end estimates of labor and material costs. Only part way into the project, however, we received an invoice that, together with the deposit, equaled the high-end estimate for the entire project. We were very surprised by the invoice since the project was not near completion. We also had unsettling interactions with Mr. Sanderson just before and during the new billing. The first occurred earlier on the day before receiving the new invoice. In a conversation about how work was progressing and our desire to have more priority given to our project, the contractor began shouting insults while on our property and continuing as he got into his car. We tried to lower the tension level with appeals for reasonable dialogue to no avail. Two days after we received the invoice, at 6:30 in the morning, while it was still dark out, we were awakened by a police officer at our door informing us Mr. Sanderson allegedly had tried that morning to remove the stack of boards (which hadn't yet been installed) from our porch. Later that same morning, we received an email threatening a lawsuit unless we paid the invoice immediately. This occurred even though we had communicated the day before to Mr. Sanderson that we were reviewing the invoice. Note, for clarification: We had discussed modest additions to the scope of restoration. Only one of those ideas, a strip of wood around the outside of the porch, had been completed, and was included in the new bill. Other potential additions did not and could not factor into the billing since no work had been applied to them. We paid the remaining bill although the work was far from complete. We wanted to have no more dealings with this contractor. We would like to emphasize that clients have the right to review and question billing and other work-related issues without having the threat of lawsuits and other intimidating actions aimed at them. Looking back, we regret we did not research the reviews and complaints on consumer sites, such as Yelp, Angie, and the Better Business Bureau before starting the project.

We recently contracted Josh to assemble a murphy bed for us. He originally estimated the job to take about 3 hours and ended up taking 5, but that is probably more due to the complexity of the assembly than his lack in skills. I came to check up on him 3 times, including one time to see if he wanted some coffee that I was making. On the third time, after I asked how much time he thought was remaining (as he was already 2 hours over the time he estimated on the phone), he very rudely told me to go away and leave him in peace. He told me that he was here to do me a favor (despite charging on the high end), and that he didn't care what I had to say, he was going to finish the job. As he appeared to be just a few screws away from completing the work, I left it alone. This behavior was at odds with how he acted previously, so this alone would not have prompted the low review. After he finished his work, I shook his hand and thanked him. Then I told him that some of his earlier communication was unprofessional. He proceeded to interrupt me mid-sentence, and went on a long tirade about how he used to work at AWS, and how I should be grateful to him for having created certain high-tech products there. He also assumed that I work there, which I do not, but found very weird. He was completely unwilling to have any kind of productive discussion on the topic, instead talking over me and walking away while I was mid-sentence and trying to clear up any misunderstanding between us. From other reviews it sounds like this is unusually unprofessional behavior, so definitely take this review with a grain of salt. Maybe he was having a bad day, but that doesn't excuse his behavior. I should also mention that he left 3 large, black marks on our ceiling and didn't mention it. We'll be able to get them off with soap, but again, this was pretty unprofessional.

Fantastic Customer Service!!! In addition, Josh's eye for detail and recommendations made our two projects look fabulous. My friends' positive rave reviews over the weekend made us beam with pride. Appreciate your craftsmanship. Looking forward to our next project.

The quality of his work is extremely high. He is a real craftsman and does a first-rate job. He pays attention to detail and wants to make sure we are satisfied. He is also very good at explaining what he is doing and why, and also asking for your input. We were very satisfied with the job he did for us and highly recommend

It went GREAT! I gave him an overly generous tip. THEN, a bad review put him into a "temper tantrum." He kept texting me, emailing me about this review. I TOLD him I hated Angi. He gave me the link to post to the site. Which I did! I expressed how I felt about ANGI!! It became an OBVIOUS problem when he CONTINOUSLY wanted to come over and amend the review on MY PERSONAL COMPUTER! I don't let others navigate my computer. I may be a cripple but I'm STILL a computer ****. He even HARASSED me to come over when I told him I was in excruciating pain and had to go to the doctor. He wanted to know when he could come over!!! I literally told him to, "Back OFF!" He said it was his business. I told him, well this is my Life, livelihood & health. That I was NOT going back to the ER for his stupid review. IF, Josh Sanderson wants to be a Businessman, he needs to ACT LIKE ONE! It's SCARY to THINK these are business boys, today. I felt like I was coaching a high schooler how to manage public relations. He kept wanting to, "one UP," me!?!? Honestly, stay away. Unless, you're used to dealing with children. IF, you don't give him the rating HE WANTS... HE'LL harass you, day and night, in excruciating pain, and illness. He will email you a storm IF he doesn't get through to you. I guarantee that's about to happen to me. I HAD to BLOCK him on my phone. I have REAL problems to deal with, like learning to walk again & stay out of the ER. He DOESN'T GET IT, STILL! IT'S SHAMEFUL! It would be a good business if you could deal with grown ups. I may need to issue a restraining order. I HOPE he takes me seriously, NOW!

We recently completed our fourth remodeling project working with Azimuth Works. They do excellent work. Josh and his team are easy to work with. Great communication. We have also gotten great consultations on colors, materials and other things. So far they've installed a sliding door, built us a new patio and restored our fence. We're having them build us a pergola next. Highly recommend their team.

I will not be working with Mr. Josh Sanderson again nor recommend his services. Since he completed a fence project, he has: - Threatened a lawsuit for writing online reviews about his business that weren’t to his satisfaction - Engaged in name-calling of his customer, saying I was “an unruly child” - Continues to use intimidation tactics by saying that I am not allowed to pay my final invoice (which I’ve requested 3 times now) Direct quotes I’ve received to my email account and my wife’s phone: “In the meantime, you may not take any further action including paying your bill or posting reviews online that will only reflect further on your poor judgment in handling this as our neighbor. “ “If these fake reviews are not taken down today there will need to be legal action taken. This is harassment.” “This has been like dealing with an unruly child. This review needs to be taken down. It's not even factual.” In July 2021, Mr. Sanderson completed repairing the lattice work of a fence shared with our next door neighbor. I politely expressed concern over the final labor invoice and offered to meet in-person from the very beginning. That’s when the trouble began, with Mr. Sanderson accusing me of misinterpreting his words and avoiding my question of why an estimate or bid was not created for a nearly $7K fence job for the top half of our shared fence. In the middle of the back and forth communication, our neighbor paid her half of the invoice. Realizing this was not getting anywhere and mysteriously not hearing from Josh for 4 days after he asked to meet in-person, I asked for our updated invoice reflecting 1/2 of the final costs and telling him that I would be writing reviews of my poor experience with his business. That’s when the intimidation tactics and threats began: “In the meantime, you may not take any further action including paying your bill or posting reviews online that will only reflect further on your poor judgment in handling this as our neighbor.“ Now, Mr. Sanderson is claiming I was never a client, despite my name being on every invoice as well as paying the 1st materials invoice of over $1,000 in full and then getting reimbursed half of that amount by our neighbor via Venmo. He’s also claiming he is “our neighbor”; that is news to me, as I do not believe he is a permanent resident next door but has completed 4 projects with our neighbor. He’s unfortunately also gotten our next door neighbor involved, who I had no dispute with, to send us threatening communications about legal action: “If these fake reviews are not taken down today there will need to be legal action taken. This is harassment.” This erratic behavior is concerning, troubling and I would never wish it on any customer of a contractor. After posting the review, my wife began to receive emails from Mr. Sanderson: “This has been like dealing with an unruly child. This review needs to be taken down. It's not even factual.” Mr. Sanderson has also claimed that my online review is some kind of negotiation tactic for our billing dispute, despite the fact that I have asked 3 times for my 1/2 of the total invoice that he requested without any sort of discount. He continues to withhold this invoice - due to so many mentions of legal action, I imagine it’s yet another intimidation tactic to silence my experience with Mr. Sanderson and his company. I understand that for a business owner that negative reviews are challenging to hear, but to threaten lawsuits and withhold the ability to pay what we owe in full is an extremely unprofessional response from a business owner. I certainly don’t want to enter into any kind of work with a contractor who thinks a lawsuit is any way to respond to a negative review. My hope is that Mr. Sanderson come to his senses, apologize for his extremely unprofessional behavior and attempt to resolve this conflict without intimidation tactics, threats of lawsuits, and continued twisting of the truth in his communications. It's all quite unfortunate and I've never had an experience like this with any service provider. I continue to remain hopeful that Mr. Sanderson can learn from this experience that his behavior is absolutely unacceptable but to date, I've yet to see any indication that he wishes to resolve this conflict without using legal threats and demands.

Azimuth Works put flashing above the door to prevent future water damage to the trim and replaced and painted the door trim. A longer latch strike plate was also installed. The old electrical conduit on the side of the house was removed which first required grinding away the stucco around it.

I enjoyed working with Jonathan. He was on time for the job. He executed the work specified in a timely manner and he did not invoice until the job was complete. I would recommend him to anyone.

I’m very pleased with Azimuth Works, and will hire them for additional upcoming jobs. Briefly, Azimuth Works was responsive, punctual, took appropriate covid precautions, knowledgable and explained things along the way, efficient in time and thorough in their work, creatively and effectively problem solved, offered me multiple ideas for solutions (I’ve not lived in a 100 year old building before and it offers me challenges I’ve not previously encountered) and explanations about the various ideas/options. I’m excited to hire Azimuth Works for the next job in the coming days/weeks! Specifically, Azimuth Works did: Assembled a desk 28”x60” sit-stand desk, motorized, with drawers. Repaired a microwave cart that had been assembled incorrectly by someone else. Assessed what options I have for curtain rod installation based on the wall structure in this 100 year old building.

Josh worked it perfectly even pleasing my nice but demanding female partner. It took a lot of work to get this ceiling light hung just right over the dining room table, but Josh did and was pleasant to have in the house too.

Josh was very responsive, friendly and very clean with his work. He was also great at texting and letting us know when he was on his way here. He has every tool in a nice neat little pull around cabinet that made us feel confident he could do the work with the tool he has. It is clear he takes his work serious just by the amount of tools he has that are kept neat and tidy in a pull cabinet. We would definitely hire him again for other projects.

Good, quality work and strong communication. Josh is fun to work with.

My issue was a strange musty smell in the basement that was triggering my wife's allergies. I had no idea. Where Josh excelled was creative problem solving. This was a hard-to-specify problem. Josh worked collaboratively with me. He identified where the smell was strongest. He removed a cupboard and discovered an unexplained hole in the foundation wall. This turned out great because the hole was carrying wires (security, internet) which I'd long puzzled about, and thanks to Josh's discovery we could get fiber-optic internet into the house. He solved the problem by sealing up the hole. (there were also several other projects around the house). What I appreciated most was that we could do collaborative investigative work together. I was unable to give a clear up-front statement about what work was needed. It was only through Josh's investigation and collaboration that I was able to understand and state the work required, and also learn about my house.

Incredibly well. Josh was super responsive and very professional. He was also a great conversationalist, helping provide information on reasons for his choices as he worked to hang some large floating shelves in my kitchen. He came fully prepared and I'm super pleased with the results.

I was very impressed with the work Azimuth did on my house. Josh provided an accurate estimate, completed the work on time, and finished at the low-end of our budget. The work was very high quality and we are very pleased with the results. We will definitely be looking to hire Azimuth again for future projects!

Working with the Azimuth Works team was easy. They made it very easy for us to fit this project in and got it done very efficiently. Knowledgeable - The Azimuth Works team helped us diagnose the problem we were having with our window and explained what was wrong The Azimuth Works team fixed the problem we were having correctly, the first time, in one visit. Knowledgeable, effective, professional and provided helpful guidance. We'll definitely call them again when our next house project comes up.

Terrific. Azimuth Works is ideal. Skill coupled with the right tools and right attitude. It's done once, and it's done. What a refreshing change. I had a plumbing project go awry, and Josh Sanderson acted as my advocate: everything was corrected at no additional cost to me!!!

The project went vey well. Josh is very detailed and precise. He is personable and easy to work with. Also very fair in his pricing. Well worth the money spent.

project went well, would recommend again!

Josh was excellent! He contacted me immediately and was able to be at my home within days. He did a great job and even tackled another small thing I had not asked about while he was there. I would recommend him highly to anyone needing help! Super work, nice gentleman I would rate that a home run!