Automated Gates & Equipment Co.

Our gate mechanism is about 40 years old and well outdated. It stopped working, and Automated Gates managed to replace the controller while even keeping our remote controls working. Saved us a complete replacement.

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Called, got an appointment within the week, expert came out, determined the issue and fixed it on the spot. He left with a smile on his face and a few cookies in his pocket. They will be our new gate repair service.

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The process for getting quotes was fine. The sales person was friendly and showed up for appointments on time. The timeline for getting the gates and posts built was around 8-10 weeks from the time we signed the contract and paid a deposit. They dug the holes for the footings about a month prior to installing the posts and gates, so we had holes in our driveway for a month, it would have been nice if the time between the footings and the installation had been shorter. The person that drew the designs for our gates was awesome. I sent him photos of designs for some gates and fences that I liked. He did a great job of applying the designs to our gate. The frames were built perfectly - so we could add the wood to complete the project. All in all the gates exceeded my expectations.

They were courteous prompt and provided a thorough review of our project. The cost was a bit more than we anticipated. We opted to not have a gat installed at our driveway, but would have used this company otherwise.

This project went very well; Doug the estimator was very friendly and professional and arrived on time and was not rushed; he answered all my questions and had pictures to help me; He also had referrals for fence companies that they trust and liked to work with for the fencing part of my project; See my review of Economy Fence which went great; I had been told by Premier Fence out of Marysville that my gate could not be built (after waiting six weeks for them to get back to me); It took Doug about fifteen seconds to say and quot;no problemand quot; and he was right! I am so glad that I checked Angies List and found them; Dave the boom truck operator was very professional and did a great job; he was also not rushed and took his time to answer my questions. Michael Opstrup is their electrician/installation technician and he was the guy I saw most often and he was great; He took his time and made sure I was fully informed as to what he was doing throughout the process; He responded very promptly to my text messages when I had questions along the way; In the end the gate looks fantastic and works perfectly; With the western red cedar boards that Economy Fence attached to the gate we now have privacy and security; We added the keypad on the outside of the post mid-project so delivery drivers can open the gate and leave deliveries; Angies list subscribers always want to know if anything went wrong and I have to say that nothing did with this project; I strongly recommend them for your gate needs. The only thing I would change about this process is that AE Gates shouldn't list fences on their web site; they cannot compete with the fence companies on price and they are very upfront about that when they arrive for the initial consultation but it threw me for a slight curve when I found out that I would have to contract out the new fence and the cladding of the gate myself; In the end it worked out great in that Economy and AE Gate worked very well with each other.

From start to finish just perfect! From consultation, bid, design, rendering, site prep. and installation...exceeded expectations both visually and technically!

He was great; He showed up early and notified me promptly when he arrived. He was very professional and took the time to answer my questions and explain the best gate setup for my site. He explained that he will have a bid to me on Monday. I will update this review after I receive the bid and after they finish the work.

Automated Gates did beautiful work but the project took a lot longer than expected. Everyone we dealt with was pleasant however the salesperson was not entirely honest about how long it would take for the project to begin. After paying a hefty deposit we waited several months for our project to begin and no one kept us informed about the delays. They provide excellent customer service before the sale but we felt like we were forgotten after we put down the deposit.

Automated Gates provided a bid to replace our intermittently-working plastic automatic driveway gate with a custom built iron gate. They made suggestions on style and size and showed photographs of previous work to enhance our decision-making process. Using email, they sent suggested drawings and dimensions, which we accepted, then we sent in a down payment on the work. We were put in the queue for getting the work done, which took several weeks. However, once they started work on the project, it was completed fairly rapidly. They removed and disposed of our existing gate and prepped the installation area for the new gate. They set the gate footings, fabricated an iron gate to our specifications, and installed it. They re-used our existing gate opener to keep costs down. While the project cost was fairly high, we felt Automated Gates did a very professional job and we are pleased with the outcome. Our new gate is beautiful and works like a champ. We would definitely consider using them again and recommend them to others who are looking for a custom-built driveway gate.

They came out and gave us a quote. We didn't go with them because one of the vendors that we talked to offered a custom gate we ordered a custom gate. They had catalogue but everything was just ordinary and then the other person brought photos of costumed artistic work they've done and we had them do something that we designed. It was done. I think they came when they say they would.

They were fine, but it was more expensive then I thought it would be. We didn't have any expectations for how much it would be and it was a more involved process then I thought for all the work that needed to be done.

There was nothing bad. They were awesome and did exactly what they said they were going to do. I had great customer service.

The entire process was completed in a very timely fashion. These folks know what they're doing.