ARTIST TOUCH PAINTING

Yikes. Don't use Artist's Touch. I used Artist's Touch a few times, ignoring the different negative issues in each because experience because Terra effectively convinced me that these were unlucky one-offs or my misunderstandings -- that was a mistake. After reading through social media reviews, including Yelp, I now see many people have had the same problems. In Artist Touch's last job, I had to fire them 75% the way through and just pay them the square footage percentage they'd done. Surprise extra charges. Like others, in 2 jobs Artist Touch added costs towards the end with vague accounting and math. My partner and I are happy to pay for change-order work, but Artist Touch seems to just "plus up the job by a $1k-$5k" towards the end, without warning or clear math, and won't finish unless you pay them. I work with numbers and accounting for a living, and when asked what the extra charges were for, I repeatedly got word salads. If we had asked for more to be done, or there was a big unforeseen issue that we agreed on, then we would be happy to pay more. I've managed a lot of construction jobs, things happen. With Artist Touch, it was not normal at all. The first time I ignored it out of a desire to not have conflict. The second time I said "enough". Quality of work. Like others have said in other online forums, the Artist Touch did an exterior job and the paint started pealing off immediately. Artist Touch blamed the house. I took them at their word... until they did another interior job where the work was sloppy -- looking like college students had done it with the previous paint showing through -- with me having to hire another contractor to re-do it. As an end to the exterior issue, it was eventually properly repainted by another contractor and it's fine. When I finally fired Artist's Touch in their last job, I got a bill while I was away. When I got back I calculated the square footage myself, agreed their reduced bill was close enough and paid it in less than 30 days. My advice -- do not use them. You have a high chance of regretting it.

The painting was impeccable.

We hired Artist Touch Painting to paint the exterior of our house. The pressure washing was incomplete. They missed parts of the house and a length of the fence. The prep work was poorly and hastily done. The crew did not have professional tools with them. We repeatedly communicated the level of prep we wanted and were prepared to pay extra for the work. The crew was unable or unwilling to properly prep the house. Eventually we decided that we were wasting our money having this company, with its careless and inexperienced crew do anymore prep. The painting was unprofessional and the owner did not stand by the work. The lines between colors are sloppy, the crew left a mess, and I will have to repaint many parts of the house next year to fix all the mistakes. I would not hire this company again, nor would I recommend them to anyone. The overall cost was much higher than what was quoted and Terra, the owner was not good for her word.

Fantastic. We started with one room that was only a dream concept (I'm a children's picturebook author). Tera was able to do it. She presented us with numerous custom made sample boards based on our ideas. It was done quickly, cleanly and with incredible precision. We went on to do the entire house. It is now 2010 and we are now redoing the kids rooms and engaged Artist Touch again.

Artist Touch did a fabulous job. The job required color matching and some light texture to match the ceiling. She (Terra) was great. The bid was a good price for the work performed, and the job was done with exceptional quality in a timely fashion. I will use her for any additional painting needs I have and would recommend her to anyone who needs high end paint/faux finishwork.