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Almvig's Appliances Kitchens Baths

Appliance Sales and Installation, Countertops and Backsplashes, Appliance Repair,

About us

Additional DBA - Almvig's Appliance & Cabinetry.

Business highlights

51 years of trusted experience

Services we offer

Kitchen & Bath appliances, cabinets, countertops & design.


Accepted payment methods

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Reviews

3.835 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
49%
4
17%
3
14%
2
6%
1
14%


Rating CategoryRating out of 5
quality
4.2
value
4.3
professionalism
3.7
responsiveness
3.7
punctuality
3.7
Showing 1-25 of 35 reviews

Share J.
06/2015
5.0
appliance sales
  + -1 more
We did not use this provider.
Description of Work: We did not use this provider.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Christine P.
01/2015
1.0
appliance repair, appliance sales
  + 0 more
The worst experience I've ever had. A few of the appliances we initially ordered turned out to be out of stock. Communication about delivery and installation was terrible. We received one delivery notification at 9pm the night before they wanted to install at 10am the next morning. Deliveries weren't coordinated. We ended up missing work each time something was delivered. When delivering the refrigerator, damage was done to our steps, floor and molding. They also scratched the door of the refrigerator. they agreed to replace the door and scheduled a day for that to be done. when the day arrived, it turns out it was just someone from the manufacturer coming out to confirm that the door was scratched and needed to be replaced. So, we had to schedule yet another appointment for them to actually come out and replace the door. Another 2 afternoons of work missed! They sent someone to repair the damage and he did an ok job on the steps and molding, but the floor didn't get fixed. My husband and I gave up at that point. We couldn't stand the thought of speaking with the owner again. He was really rude and unhelpful considering all of the problems we had. He wouldn't even let us return the appliances unless we brought them back ourselves.
Description of Work: We purchased a refrigerator, dishwasher, range, microwave, washer and dryer.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Frederick K.
11/2014
4.0
appliance sales
  + -1 more
It was fine. They worked with me for delivery date and picking up the old appliances. It took about 2 weeks to get the appliances.
Description of Work: I bought a refrigerator, range, hood, dishwasher, and microwave.

Rating CategoryRating out of 5
quality
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$1,100

Rachel F.
11/2014
1.0
appliance repair, appliance sales
  + 0 more
Never ever shop or purchase appliances at Almvig’s (www.almvigs.com). As a small business owner myself, my family always tries to shop family owned or small businesses. So much so that even though I should have taken a clue from the rude sales people I was dedicated to supporting a small business (and they were located within a 5 minute drive). I purchased $6K worth of appliance on July 3rd, 2014 for a full kitchen remodel. They were supposed to be delivered on Sept. 12th. By 5pm, I never received a phone call (and I had forgotten) so I drove down there to find out what happened. I was told that yes, I was on the delivery schedule, but they didn’t know what happened. I said ok, now I need delivery on Sept. 18th. They said absolutely. On Sept. 17th, I called to confirm my delivery and ask for a delivery window. They put me on hold and the owner got on the phone to tell me they don’t know where my appliances are and that it’s a problem with the warehouse. They were supposed to call me back later that day to give an update. No update call by 5pm, so I drove down there to talk face to face. They said they were still “working on it” and someone would be doing physical inventory that night at the warehouse. On the 18th, no phone call so I go down there again. Then the owner tells me he has no idea where my appliances went and just doesn’t know what to tell me. I ask if he thinks my order is lost or if it was stolen. He doesn’t know. Then says he needs to re-order all of my appliances but they should be here by Monday the 22nd. On Saturday the 20th, I go down there to confirm my delivery and make sure they were able to get everything (my kitchen contractors are now behind due to lack of appliances – costing me time and money). I talk to Scott, and ask him about the delivery and what time frame I should expect. He looks me in the eye and says, “Yes! We have your entire appliance scheduled to be delivered first thing on the 22nd, with the exception of the dishwasher. It is coming on a second truck and will be to your place in the afternoon”! I look at him and say, “Scott, I have having a hard time trusting you guys. I really want to believe that you are telling me the truth”. He says “Oh yes! It’s written right here – it’ll be there!” By noon on the 18th, no delivery. I call and ask about it. Put on hold 15 minutes. Finally Don gets on the phone and tells me that Scott had absolutely no right to tell me that the delivery was going to happen because Don hadn’t even ordered my appliances yet!!! Are you kidding me?! They lied again right to my face and this time with a smile! Don said he was ordering and just needing to find my dishwasher. While I was on hold, I had time to search the internet for reviews of Almvigs. I found my story was one of many! If only I had known. On Sept. 22nd, I drove down there again and requested a full refund. They took my card, swiped it, and gave me a refund receipt. I kept checking the bank each day and the refund never went through. Almost two weeks later I went back and asked why my refund hadn't gone through. Again I got more "I don't know". I finally got refunded on 10/24/14 with the help of filing a dispute with my credit card company.
Description of Work: If you want nasty customer service (ignored, belittled, lied repeatedly to your face, put on hold for over 15 minutes), your project delayed due to deliveries that never arrive, and an owner that constantly gives you lines like, “I just don’t know what to do”, or “I don’t know what’s going on”, then Almvig’s is the place for you! (Oh, not to mention not getting your refund even after they run your card and give you credit cards receipt - $6K!)

Rating CategoryRating out of 5
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$6,000

Karin F.
10/2014
4.0
appliance sales
  + -1 more
Hard to get someone to help you when you go into the store as everyone is often on the phone. They were nice enough to match prices from another store. They delivered the items on time and in good condition.
Description of Work: Purchased a Kitchenaid refrigerator, Bosch dishwasher, Jennair stove, and GE microwave from Almvig's

Rating CategoryRating out of 5
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro

Maria C.
06/2014
3.0
countertops, appliance sales
  + 0 more
The final project looks good, but next time I will go directly to a stone fabricator for my work. Also, I will not pay in full again until all arrangements are completed. I thought using this nearby company to organize it for me would make the project easier, however that is not what happened. The initial design and consultation seemed to go well. When the installers came, they said that they needed other work done before they could do their work, however, I was very clear with the store consultant on what the plans were. When I called in to the store, the consultant then said, oh yeah, that won't work, the other stuff has to be done first. In the meantime, they would leave the quartz at my house. This was not the plan, but ok with me. The installers did not bring the remnants, and were not in a position to arrange for them, so I asked the consultant to please have the remnants delivered to my house as soon as possible. We wanted to use them for other projects, if possible (plus we paid for them!) The consultant agreed to get the remnants to me. We never got them, despite many requests through email and phone calls, and even calling the stone supplier directly. This was also the end of any reply from the consultant. I ended up scheduling the rest of the install through other people at the store, and never heard back from the consultant I worked with, which made everything more difficult, since the other people knew nothing about my project. I was using this master bath project as a test for the store, to see if they could be a resource for much bigger projects (fully gutted & remodeled kitchen & full basement, including another bath, kitchenette, & laundry room) that we have planned. I would like to support a neighborhood store, but they did not pass the test.
Description of Work: Provided a quartz countertop.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$2,500

Philippe G.
05/2014
2.0
custom cabinets
  + -1 more
Not so good. They were very late to deliver it. They told us it would take five weeks and it took probably three months.
Description of Work: We bought cabinets from Almvig's Appliances Kitchens Baths.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0

$8,000

Thor A.
04/2014
3.0
appliance sales
  + -1 more
We wandered into Almvigs to just check on various appliances for a total kitchen remodel. The sales person (I think the owner) was very helpful and talkative and sold us a range hood we liked and got on the phone to find the rare sub-zero discontinued model we wanted and had it shipped from Canada. So far so good - great in fact. Then weeks went by, drove to Seattle with a truck to get our stuff when it was promised but no response. They literally did not return multiple phone calls and blew us off, despite having $8500 of our cash. Meanwhile, our contractors were starting and we needed to move forward. We then faxed a cancel order and demanded refund of our Visa charge. THAT got a response. Owner complained about being busy or something, but that was no excuse for not talking to us for a couple minutes. We had no trouble waiting, but utter non-response unacceptable.
Description of Work: sold us an under-counter freezer and range hood.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$8,500

Rex C.
03/2014
5.0
appliance sales
  + -1 more
Scott at Almvigs was very helpful and informative about appliance options from different manufacturers. No pressure to complete a sale, but made it clear that they were eager to earn our business (a turn of phrase I've always liked). Specifically, they readily priced different options; gave a good, fair price for the package we selected; agreed to store the appliances until we were ready for delivery (dependent on contracting for the remodeling), and since we were purchasing a complete set, offered to come to pick up the old appliances before the remodeling, and return with the new appliances when we were ready for them. All in all, easy to deal with and fairly priced.
Description of Work: Sold us a complete set of GE kitchen appliances for the renovation of our recently purchased condo - range, refrigerator, dishwasher, microwave, hood.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Katherine A K.
10/2013
5.0
appliance sales
  + -1 more
After many hours of research and frustration shopping for a refrigerator (it's hard to find a white one narrower than 30"), I remembered our neighborhood Almvig's. We told them what we wanted and they took us directly to the right products. They know their stuff! We went home to research their recommendations and were pleased. Yes, there were delays getting the refrigerator (not their fault) but it was well worth the wait. The installers were pleasant, efficient and helpful. There was no additional charge to install the new and remove the old fridge. Similarly, when we discovered that our builder never vented the stove fan outside, we chose Almvig's again, for a new range hood and installation, including venting outside. The installer was very knowledgable and pleasant. There were minor cosmetic issues with the installation -- I just wish people would tell you instead of letting you discover it yourself. And yes, I would use the same person again. It cost $200 to install which included drilling through the wall to vent outside. Ok, so Almvig's is not the cheapest place in town, and they don't carry low-end products, but they are very knowledgable, local, and I believe will help if there are problems. I could have saved days of frustration if I had gone there first. You just don't get this kind of knowledge and service from the big box or online stores, and I would rather pay more and have it done right. I would use them again.
Description of Work: Advised,us, delivered, and installed new refrigerator and stove hood, then hauled away the old.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Cecilia S.
09/2013
1.0
appliance sales
  + -1 more
The delivery of my washer/dryer has taken over a week. It was supposed to be delivered on a Tuesday, I took the day off so I would be here, only to be called Tuesday morning and told that the appliance wasn't in the warehouse. My delivery was rescheduled for today, Friday. I left two messages for Don, which he hasn't returned. Finally got someone to talk to...a woman...who acted entirely put out that she had to perform some customer service. Supposedly I am getting a delivery today, but still have not be called for a time slot. Just terrible customer service. Would not revisit again.
Description of Work: Replacement of washer/dryer unit

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$1,400

Susan M.
08/2013
5.0
appliance sales
  + -1 more
Our 10 year old GE built-in oven died and needed to be replaced. The owner helped us select a new one (Wolf). However, it could not be installed because our older GE cooktop would not allow it to fit. The owner and staff did extensive research to find us an oven that would work and none were available. They then helped us find a new cooktop and gave us a deep discount because of all the problems with the job, which were not their fault.They installed the pieces in a timely manner. They are a nice company to work with. They want your business and are willing to go the extra mile to keep it. The cost listed above is approximate for the installation. Can't recall cost of the oven and cooktop, but I did my research and they came in at or below others.
Description of Work: We purchased a new oven and cooktop from Almvigs and they installed it.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Wayne G.
08/2013
5.0
appliance sales
  + -1 more
Don Sundene has always been there to answer any questions I have. The staff at Almvig’s have always gone out of their way to meet my appliance requirements. Which at no fault of Almvig’s appliances break down. I will continue purchase from them; it’s their customer service and reliability that keeps me coming back.
Description of Work: I have purchased several replacement appliances from Don and Ken at Almvig's including oven, cook top, refrigerator, micro-hood, dishwasher, washing machine, gas dryer, keg cooler, under cabinet refrigerator and wine cooler. Almvigs has always given me a far price, delivered on time;If they were running late they would call me. They also hauled away all old appliances.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,000

Mary Ann F.
05/2013
5.0
appliance repair, appliance refinishing
  + 0 more
Almvig's Appliances Kitchens Baths are great. I would definitely use them again in the future.
Description of Work: I used Almvig's Appliances Kitchens Baths for installation of my appliances.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gary S.
03/2013
4.0
appliance sales
  + -1 more
Quality of the Bosch Dishwasher is high and even though they did not have a display model it has been an excellent high end machine. Salesperson had limited knowledge about the model options and I had to do my own research. Met the installation person when sold the product and paid for basic installation not knowing that Installer wanted to bill and receive payment independent from purchaser. Installer contacted me day of installation and indicated product had not arrived so I invited Installer to do some minor electrical work on light switches. Installer had difficulty doing electrical work, dishwasher arrive late in the afternoon instead of morning. Installer installed new supply hose and electrical outlook drilling excessive holes in cabinets and wall that were not properly resealed. Installer in attempting to get electrical work done caused major electrical spark and left work incomplete so that licensed electrician had to come next day and redo the electrical work. Had to pay installer for additional dishwasher work and electrical work plus had to pay licensed electrician about $200 to redo the work of installer. Old dishwasher was taken away for free after six hour delay arrival of unit in late afternoon.
Description of Work: Do: Good products and a good price Get different installer than one recommended by store Research yourself the product and model you want to buy because sales staff has limited knowledge on range of options Don't Pay for installation service at retail store Do not use Store sub-contract installer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
3.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$1,600

Lauren P.
01/2013
4.0
appliance sales
  + -1 more
We were disappointed with the lack of communications between Almvigs and the customer on a simple delivery. My daughter had to adjust her work schedule and needed to know delivery date. I, the father, needed to be there to back up my daughter since she had work requirements that day. I think a lot of confusion could be averted with better "heads up" phone calls. I hope that Almvigs are not so busy that they cannot do followup phone calls that they promised they would do.
Description of Work: We bought a dishwasher from Kirsten Hansen. We knew specifically what we wanted and simply ordered it on 12/22/12 with Kirsten. We agreed on delivery on Monday, January 7th and Kristen said she would call the week after New Years to confirm delivery. Kirsten did not call. We went to Almvigs on Friday the 4th to find out if the dishwasher would be delivered on next Monday. She apologized for not calling and changed the delivery date to 1/8/13 between 11am-1PM, she said the installer would call that day to confirm exact time. We did not receive a call. We finally called the installer at 1PM who said that he would be there within the hour. At 2PM, the installed arrived and installed the dishwasher and took away the old one. The installer Roy did a fine job. We paid $135 delivery/install fee but the installer charged an additional $3.00 fee for a duplex outlet: should not that contingency be included in the installation fee?

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$1,400

JOHN L.
06/2012
4.0
appliance sales
  + -1 more
Basically fine. The washer & dryer were delivered right on schedule, in good shape, and the deliverymen took away the old ones. My only small complaint is that they didn't tell me I'd need to purchase a separate kit for reversing the dryer door, and when I called later to ask about it, they weren't sure where to get it. But this is very minor, and I'd definitely shop there again.
Description of Work: Purchased washer and dryer.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Gloria F.
11/2011
3.0
countertops
  + -1 more
After doing quite a bit of research on countertop material, we looked for retailers that installed Caesarstone. We selected Almvig's because it was a local business, and Ken, one of the salesmen there, had been helpful with appliance inquiries. They matched another company's price (which was marginally lower) and were able to come and install the countertop quickly, working within our timeline, which the other company we received a quote from was not able to do. Unfortunately, the product we received was different from the sample at the store. The sample we looked at was honed, we ordered honed, and we got a polished product, which was not the look we were going for. They then explained that the countertop no longer comes honed (which I still don't know whether this is true) because there had been complaints about the maintenance of the honed product and its tendency to stain. On the contrary, the [honed] product was sold to me as one that was low maintenance and non-porous. Ken told me that he would "look into" whether the installer could sand it down to look honed, but of course by that point I was worried about what it would do to the product. After not hearing from Ken for about a week, I called and emailed the owner, Don, to complain and explain the situation. The next thing I know, they are sending the installer back to "fix it." Almvig's still doesn't answer any questions about what this means and what it will do to the product because apparently they don't know and "you'll have to ask the installer." At the appointed time, two workers show up at my house who only speak a few words of English, so they can't answer any questions. They proceeded to hand sand the countertops over the following 7 hours with only minimal protection, leaving a layer of dust all over the dishes in the open cabinets and into the next room. This also rendered the kitchen inaccessible for doing any other work despite our contractor planning to do quite a bit of his own work in there that day. Fearing again for what this would do to the maintenance of the product, I had to do my own research to find out (and thankfully discovered that it would not ruin the product). Sadly, this ordeal still wasn't over, because hand sanding left obvious areas that our not as well sanded as others, especially in the harder to reach areas. I called the installer directly this time to let him know, and told him that, in the interest of prioritizing the other work in the kitchen, told him I would schedule a time for them to fix it in about 2 weeks. He stated this was no problem. Two weeks later, I called and left messages twice and got no response. I complained to Almvig's again, and it wasn't until I threatened a negative review did they call the installer who then called me. The installer did send someone to fix it and from that point it went fine. Almvig's called to ask if the final product was to my satisfaction and to apologize for the delays and the hassle, but at that point it was too little, too late. I would not recommend them for installation, but perhaps they are better with appliances.
Description of Work: Kitchen countertop sales and installation.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0

$3,000

Frederick C.
05/2010
5.0
appliance sales
  + -1 more
I was not a high-end customer -- of which I am sure they have many - but I was treated with remarkable attentivenss and respect. The sales person, Scott, was VERY helpful, and took as much time with me as I needed. The prices were very competitive. Service was excellent (had trouble with a leaky Frenke tap and the Scottt came by himself and fixed it the same day.
Description of Work: Bought range, sink, disposal, filtered and hot water system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

MARJORIE A M.
04/2010
5.0
appliance sales
  + -1 more
Kirsten helped me so much in aquiring the range I was hoping to find, she was so knowledgeble I recondmend her to be your person when shopping at Almvigs. The two delivery people were great as well.
Description of Work: Kirsten was a fantastic help in my purchasing an electric range. The delivery people were excellent.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MIMI G.
11/2009
5.0
appliance sales
  + -1 more
It was an excellent experience. I found a washing machine on sale at Almvig's and then went home and looked at every website's prices including a few "membership" only site. Almvig's not only had had the best price on this model but had free delivery and took away the old one for free. They were very gracious and not at all pushy about the sale. It is possible to get cheaper machines, but I wanted to 1)buy local, 2)buy from a place that had good quality machines, so I didn't have to go through all the dross. Delivery was quick and painless. As a matter of fact, I measured the basement door and realized there was just a 1/4" clearance. So I was worried but it went smooth as silk and not even the tiniest scrape on the machine! They were just great. It all went swimmingly well. We were very happy with our experience there and would definitely go there again for our appliances.
Description of Work: I bought a washing machine from them and they delivered it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Rebecca R.
09/2009
1.0
appliance sales
  + -1 more
They were able to install it on time and that was really great because it was thanksgiving and they saved my day. After sometime there was a problem with the dishwasher and I called them to take care of it. They sent a technician to fix it who took a very long time to fix it and gave me a bill that was very high, but, I paid it. A few months later, the same problem occurred and I called them back. They said he is not our technician and I will have to get in touch with him. Also, I got electric shocks from the stoves I bought from them. Again, when I called them they said the installer was not our worker and there is no warranty. Since, they could not help I had to find someone else to take care of the problems. They were not at all helpful once they sold me their product and I would not use them again.
Description of Work: I purchased a dishwasher from them and they also installed it for me. They also sold and installed stoves in the kitchen for me.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Almvig's Appliances Kitchens Baths
The date of the sale was August 15th, 2006. The install was made by an independent installer, not an employee of Almvig's store. The warranty on this machine is 1 Year parts and labor. The model # of the dishwasher is DU1100XTPS, and the Serial # is FT2614685.These are the #'s of the dishwasher installed by the independent installer. If still under warranty, we would have given the phone number of a company that provides Factory Service for the specific brand, in this case for a Whirlpool product, If not under warranty, we would have given the name of an independent repair or service company, who works on Whirlpool products. We feel that the writer is unjustified in their criticism of us when we were not actually involved whatsoever in the repair of this unit. We have no control over servicers. When we learn of a problem on a repair, we usually always will discuss it with the Service company, and try to resolve it to everyone's satisfaction. I would request that you have her unjustified criticism removed. Don Sundene Store owner

Karen B.
01/2009
5.0
appliance sales
  + -1 more
This is a fabulous store. Its locally owned by a very very wonderful man named Don. He really knows how to treat his customers well. If an appliance has a problem he will make sure it gets fixed or will give you a new one. He believes that the customer always comes first!I would not buy my appliances from any other store.
Description of Work: Sold me a washer, dryer, refrigerator, garbage disposal, refrigerator, professional stove and delivered and installed all of them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

ANDY H.
01/2009
1.0
appliance sales
  + -1 more
This is a company that needs to get its act together. We started with them because we wanted to support a neighborhood business. Never again. My wife was treated rudely on the phone by the receptionist, in addition to the poor performance by the salesman as noted above.
Description of Work: We "ordered" an appliance that was "in the warehouse" and needed to be brought to the store for pick-up the next day. When my wife called the next day to arrange pick-up, the salesman said he "dropped the ball" and did not make the order. He was unapologetic. My wife called another, more reputable, appliance store, Albert Lee, which is now delivering the appliance in 2 days, and taking away the old one for free. Oh, and the appliance was $100 dollars cheaper at Albert Lee.

Rating CategoryRating out of 5
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Almvig's Appliances Kitchens Baths
ALL OF US HERE AT THE STORE FELT VERY SORRY THAT THIS HAPPENED. HOWEVER, THE MEMBER NAME OF RECORD, NEVER SPOKE WITH ANYONE IN THE STORE, AT ANY TIME, BECAUSE ALL CONVERSATIONS WERE DIRECTLY WITH HIS SPOUSE. WE WERE ALL HERE WHEN THE FIRST DETAILED CONVERSATION TOOK PLACE. THE SALESPERSON APOLOGIZED SEVERAL TIMES, ADMITTING IT WAS HIS FAULT, AND HE OFFERED TO GET THE PRODUCT UP HERE AND AVAILABLE THE VERY NEXT DAY. THERE WERE THREE OTHER SALES ASSOCIATES WHO OVERHEARD THE SALESPERSON APOLOGIZING TO THE MEMBER OF RECORD'S SPOUSE. THE RECEPTIONIST WAS NOT RUDE, ONLY SURPRISED BY THE THINGS THE MEMBER OF RECORD'S SPOUSE WAS SAYING TO HER WHEN SHE CALLED BACK A SECOND TIME. THE RECEPTIONIST DID ASK "WHAT?" NOT INTENDING IT TO BE TAKEN AS A RUDE RESPONSE. THE STORE OWNER CALLED THE MEMBER OF RECORD'S SPOUSE THE NEXT MORNING AND LEFT A MESSAGE OF APOLOGY, AND A REQUEST FOR HER TO PLEASE RETURN HIS CALL. SHE DID CALL HIM BACK, AND HE APOLOGIZED AGAIN AND TALKED W/HER AT LENGTH. SHE TOLD HIM AT THE END OF THE CONVERSATION, SHE WAS PLEASED THAT HE HAD CALLED HER, AND FELT MUCH BETTER ABOUT THE STORE. AS FAR AS THE PRICE, WE DON'T KNOW WHICH MODEL SHE ENDED UP BUYING FROM THE OTHER STORE, AS THERE ARE SEVERAL TO CHOOSE FROM.WE ARE COMPETITIVE AND GUARANTEE OUR PRICES.WE TRY HARD TO PLEASE OUR CUSTOMERS, AS SOME OF THE OTHER REVIEWS SHOW, AND IT'S UNFORTUNATE THAT THIS HAPPENED.

DARRICK C.
09/2007
5.0
appliance sales
  + -1 more
I chose them as they had a sale on the product line. Unfortunately, I do not know the price. The salesperson was very responsive and helpful. If I have any future appliance purchases, I will be sure to shop at their store.
Description of Work: I purchased a Bosch built-in dishwasher.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
    • 1(current)
    • 2

Contact information

6407 12th Ave NE, Seattle, WA 98115


Service hours

Sunday:
11:00 AM - 5:00 PM
Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
9:00 AM - 5:00 PM

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Sales and Installation,
Countertops and Backsplashes,
Appliance Repair,
Appliance Refinishing,
Cabinet Making,
Kitchen and Bath Remodeling

FAQ

Almvig's Appliances Kitchens Baths is currently rated 3.8 overall out of 5.

Sunday: 11:00 AM - 5:00 PM

Monday: 9:00 AM - 6:00 PM

Tuesday: 9:00 AM - 6:00 PM

Wednesday: 9:00 AM - 6:00 PM

Thursday: 9:00 AM - 6:00 PM

Friday: 9:00 AM - 6:00 PM

Saturday: 9:00 AM - 5:00 PM

Almvig's Appliances Kitchens Baths accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Almvig's Appliances Kitchens Baths does not offer free project estimates.
No, Almvig's Appliances Kitchens Baths does not offer eco-friendly accreditations.
No, Almvig's Appliances Kitchens Baths does not offer a senior discount.
No, Almvig's Appliances Kitchens Baths does not offer emergency services.
No, Almvig's Appliances Kitchens Baths does not offer warranties.
Almvig's Appliances Kitchens Baths offers the following services: Kitchen & Bath appliances, cabinets, countertops & design.

Contact information

6407 12th Ave NE, Seattle, WA 98115


Service hours

Sunday:
11:00 AM - 5:00 PM
Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
9:00 AM - 5:00 PM